3 client advocate jobs found in Pittsburgh, PA

The Client Advocate is responsible for managing client relationships and ensuring a seamless client experience. The CA leads and coordinates teams of consultants across WTW, including brokers, service colleagues, and claims advocates, to deliver efficient and effective support. This role requires strong leadership, communication, and project management skills to align resources with client needs. A Client Advocate (CA) will need to have: Strong negotiation skills Strong management skills (mentoring and leading ACAs; coordinating with brokers) Strong project management skills Strong presentation skills Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Retains and manages a complex book of business while ensuring client satisfaction Establishes comprehensive understanding of each client’s industry, business, and objectives Provides strategic planning and consulting advice to clients,...

The Surety Client Advocate oversees all account management activities to reach strategic client service, retention and sales objectives. In this role you will work closely with the other members of the client service and broking teams to ensure that the needs of the clients are met or exceeded for all client deliverables. If you’re client centric, interested in affiliating with an industry leader and committed to helping clients unlock their potential through effective risk management this may be the perfect opportunity for you! The Role Manage a book of business, with expectations to grow the book year over year Provide direction and client management to both the servicing and broking teams Prepare proposals and presentations of appropriate products and services, using marketing resources, practice groups and other technical specialists Research and compile answers to client policy and coverage questions Initiate relationships with and communicate with client decision...

NJM’s WC Claims Department is seeking an experienced Claims Specialist, Sr. who lives in Western or Central PA to provide on-site service to our policyholders and agents in that area.   This is a 100% remote position which includes virtual claims handling for customers in any area of PA and possibly MD, DE or CT as needed.   At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers.  As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic support and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders’ business operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments, and following...