5 account manager ii jobs found in Portland, OR

CorVel leverages proprietary software to deliver claims management, bill review, and case management services. The Product Support Specialist II provides advanced application support for CorVel’s proprietary systems. This role focuses on diagnosing, troubleshooting, and resolving complex application issues while adhering to established policies and procedures.          The Product Support Specialist II works under general supervision, demonstrates strong problem-solving skills, and takes initiative to expand technical knowledge as systems and technologies evolve.   This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Troubleshoot and resolve application issues submitted through ServiceNow by field offices and business users, ensuring timely resolution and high user satisfaction Provide professional, effective support via ServiceNow, email, and phone Serve as a subject-matter expert for CorVel proprietary applications and ServiceNow ITSM processes...

CorVel leverages proprietary software to deliver claims management, bill review, and case management services. The User Configuration Specialist ensures accurate user set-up and access, supporting both internal and external stakeholders.   Multiple roles and permissions define user access levels, making accurate configuration critical to operational success.   The User Configuration Specialist must have a strong desire to learn and be able to follow policies and procedures.   The User Configuration Specialist will work under general supervision and demonstrate the initiative to expand their knowledge base as technologies change. The User Configuration Specialist will become a subject matter expert (SME) in user setup and application access controls. This role combines operational responsibilities focusing on user operations and configuration. This is a remote position. Qualified Candidates Must Have: Proven experience in setting up and maintaining users...

We are seeking a skilled Microsoft 365 Cloud Engineer to join our dynamic team. The ideal candidate will have extensive experience in managing and optimizing Microsoft 365 environments and related cloud technologies.   Major responsibilities include: Manage Entra ID: Oversee all aspects of Entra ID, including user and group management, and directory synchronization. Conditional Access: Implement and manage Conditional Access policies to ensure secure access to resources. Enterprise Apps/App Registrations: Handle the configuration and management of enterprise applications and app registrations. Azure AD Connect: Manage Azure AD Connect for seamless synchronization between on-premises and cloud directories. Intune Management: Administer Intune for mobile device management (MDM/MAM) and end user device management. Configuration Policies: Develop and enforce configuration policies for devices and applications. Compliance Policies: Ensure compliance with...

The Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of the Claims Department and of CorVel.  This is a position is open to remote or hybrid. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and acknowledgement of the claim Determines the validity and compensability of the claim Establishes reserves and authorizes payments within established reserving authority limits Communicates claim status with the customer, claimant and client Adheres to client and carrier guidelines and participates in claims review as needed Assists other claims professionals with more complex or problematic claims as necessary Additional duties as assigned   KNOWLEDGE & SKILLS: Excellent customer service skills Excellent written and verbal communication skills Fast learner; develops knowledge...

An Implementation/Technical Project Coordinator is an integral team member, serving as the primary point of contact for CorVel’s Enterprise Comp Solution implementations. They oversee all onboarding details for new customers and are responsible for driving action items critical to timely and accurate account setups. This is a highly visible role that requires a great deal of communication and coordination between different groups. The Implementation Coordinator works with all offices of the organization including Account Management, Customer Configurations, Software Development, Business Operations, and Executive Management, communicating requirements and deliverables with an exceptional level of customer service and professionalism.  This role will have a major impact on the success of our software development team as it strives to deliver applications that are vital to the services that CorVel provides. In addition to project management skills and some knowledge of the software...