2 medical case manager i jobs found in Portland

CorVel leverages proprietary software to deliver claims management, bill review, and case management services. The Product Support Specialist II provides advanced application support for CorVel’s proprietary systems. This role focuses on diagnosing, troubleshooting, and resolving complex application issues while adhering to established policies and procedures.          The Product Support Specialist II works under general supervision, demonstrates strong problem-solving skills, and takes initiative to expand technical knowledge as systems and technologies evolve.   This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Troubleshoot and resolve application issues submitted through ServiceNow by field offices and business users, ensuring timely resolution and high user satisfaction Provide professional, effective support via ServiceNow, email, and phone Serve as a subject-matter expert for CorVel proprietary applications and ServiceNow ITSM processes...

CorVel leverages proprietary software to deliver claims management, bill review, and case management services. The User Configuration Specialist ensures accurate user set-up and access, supporting both internal and external stakeholders.   Multiple roles and permissions define user access levels, making accurate configuration critical to operational success.   The User Configuration Specialist must have a strong desire to learn and be able to follow policies and procedures.   The User Configuration Specialist will work under general supervision and demonstrate the initiative to expand their knowledge base as technologies change. The User Configuration Specialist will become a subject matter expert (SME) in user setup and application access controls. This role combines operational responsibilities focusing on user operations and configuration. This is a remote position. Qualified Candidates Must Have: Proven experience in setting up and maintaining users...