18 call center jobs found in Sarasota, FL

FCCI empowers it’s teammates to deliver commercial insurance products and services so businesses can thrive and face the future with confidence.  If our mission statement appeals to you, come and be a part of our amazing team! We are currently seeking a  Claim Technology Director  to manage and oversee all claim systems for the company.  Key responsibilities include working closely with IT and business to ensure proper functionality, use, maintenance, prioritization and development of system related needs to include implementing upgrades and integrations to Guidewire ClaimCenter. The director will also oversee claim system access, control programs, oversee  connections and integrations with regulatory entities to ensure workflows and data transfer accuracy, work with IT to ensure effective reports & data for user community and develop claim technology training. The incumbent will also provide direction and support to claims customer service leadership, in addition to claim...

At FCCI, Diversity is who we are, Equity is what we stand for and Inclusion is how we do business.  We are intentional and steadfast in our efforts to uphold the values that enlighten our diversity, equity and inclusion vision. If these practices appeal to you, come and be a part of our amazing team! Are you the kind of person who gets a little spark of joy when a reconciliation ties out perfectly ?  Do you enjoy digging into data and solving financial puzzles?  If so, FCCI wants you  on our Accounting team. We’re looking for an experienced Accounting Professional  who brings accuracy, curiosity, and analytical talent to the table. You’ll help prepare detailed financial statements for one of FCCI’s subsidiaries, support month-end close, perform intricate reconciliations, and partner with our IT team on testing and data improvements. This role thrives in a collaborative, continuous-learning environment, and we’d love someone who enjoys growing, adapting, and bringing...

Overview As a Business Development Representative, you are the face of our agency and its “engine” for growth. You’ll help us grow by acquiring new customers, specifically Real Estate Agents, Mortgage Brokers, and Lenders, while nurturing existing accounts. Your sales approach will be to educate current and prospective clients on our closing services, tools, and compliance standards to guarantee a seamless and positive transaction experience for buyers, borrowers, and sellers. Responsibilities New Business Acquisition : Identify and qualify clients through prospecting, cold calling, and networking. Relationship Management : Maintain and expand your book of business by acting as a liaison between clients and our escrow/production teams and marketing to the non-directing real estate agent. Territory Strategy : Develop and execute a plan tailored to your market to maximize market share. Industry Visibility : Represent...

At FCCI, our people make the difference. Our teammates are committed to upholding FCCI’s long-standing traditions of building relationships, serving others and giving back to the community.  Come join us and make a difference! Currently seeking a detail-oriented individual for our Underwriting Technician Trainee opportunity, which is a developmental position. This individual will learn to process all lines of commercial property and casualty business within an assigned territory.  Training includes learning to quote, issue new and renewal policies, amend existing policies, cancellations, endorsements and evaluation of policy files, providing technical assistance to the underwriters and assisting agents in their efforts to write business. This position will be located in either our Midwest Regional office in Carmel, IN or our corporate office in Sarasota, FL. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:...

At FCCI, we focus on creating connections and building lasting relationships.  Our people truly make the difference.  Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture?  Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others?  If so, FCCI Insurance Group is the company for you! The Surety Underwriting Assistant Trainee will gain knowledge in assisting and supporting the surety underwriting team in the acquisition and retention of profitable business. What you will do: Gain knowledge in providing administrative support for contract and commercial Surety new business and renewals. Learn the departmental and data processing workflows and processes. Attain knowledge of underwriting risk types and associated rating calculations. Gain understanding of Surety related documentation required for underwriting and file updates. This...

This is a great opportunity for a qualified  Duck Creek   QA Specialist to manage and execute quality assurance activities for Duck Creek implementations and releases across one or more Lines of Business. This role oversees and drives test planning, execution, and defect management for the policy lifecycle to ensure stable, compliant, and high-quality deliveries aligned with Duck Creek out-of-the-box capabilities. The QA Supervisor works closely with business stakeholders, system integrators, and Duck Creek product teams to identify quality risks, support UAT, and enable successful go-live decisions. This position will be based out of our home office in Sarasota, FL (could also be worked from our regional  office in Richardson, TX) with the opportunity to work a hybrid work schedule of 3 days in the office and 2 days remote.  In this role you will be responsible for the following:   Communicating, prioritizing and tracking test execution, defects and issues appropriately and...

At FCCI, we focus on creating connections and building lasting relationships.  Our people truly make the difference.  Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture?  Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others?  If so, FCCI Insurance Group is the company for you! We are currently seeking a motivated and well-organized Associate Underwriter to support the acquisition and retention of profitable commercial lines customers for our Florida Region. What you will do: Assist with gathering underwriting information on renewal and new business accounts and works with agency to obtain missing information. Approve, modify or decline all transactions (MVR, audit changes, endorsements, etc.) within assigned authority level Review all endorsement requests and gather missing information. Approve and provide issuance instructions...

Continue to grow your career with FCCI! This key role will supervise and oversee the daily IT application services function for their assigned team. Work closely with the Director, Solutions Delivery and the assigned business community, IT staff, and other management in support of core processes and critical business objectives. This role will lead, motivate, monitor and manage IT Solution / Services Delivery Teammates and Vendor Resources to meet company/department project/program goals, objectives, and end-to-end delivery, including but not limited to the initiation, requirements, design, infrastructure, cloud-based capabilities, testing, quality, and change management. Ensures the Project Life Cycle is followed and appropriately applied; participating in all phases, as well as ensuring appropriate test plans are established and implemented for assigned projects. As needed, this role facilitates collaboration across departments to ensure teams are aligned with project goals....

FCCI empowers it’s teammates to deliver commercial insurance products and services so businesses can thrive and face the future with confidence.  If our mission statement appeals to you, come and be a part of our amazing team! The Senior Surety Claim Adjuster will independently conduct due diligence, evaluate exposure, and represent Surety's interests with adverse parties and proactively respond to demands against contract and commercial surety bonds.  Key responsibilities include: Investigates assigned claims including initial investigation, analysis, settlement, and when applicable, denial within authority limits, time standards and company best practices. Actively solicits facts from all stakeholders, analyze bond forms and construction contracts, reviews applicable statutes, and analyzes claim submissions involving commercial and contract surety bonds. Under supervision, interprets coverage, setting reserves, and when appropriate tender of settlement. Responds...

At FCCI, we focus on creating connections and building lasting relationships.  Our people truly make the difference.  Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture?  Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others?  If so, FCCI Insurance Group is the company for you! We are currently seeking an experienced  Senior Underwriter for our Surplus Lines division.    In this role, the underwriter will determine individual risk for acceptability, pricing, coverage, terms and conditions, by developing, analyzing and evaluating information and exposures on risks of a increasing complex technical nature with a high level of authority. Additional responsibilities include: Researches and develops new classes of business as directed. Researches market trends and competition. Assesses market viability, suggest form wording on...

At FCCI, our people make the difference. Our teammates are committed to upholding FCCI’s long-standing traditions of building relationships, serving others and giving back to the community.  Come join us and make a difference! Currently seeking a detail-oriented individual for our Underwriting Technician Trainee opportunity, which is a developmental position. This individual will learn to process all lines of commercial property and casualty business within an assigned territory.  Training includes learning to quote, issue new and renewal policies, amend existing policies, cancellations, endorsements and evaluation of policy files, providing technical assistance to the underwriters and assisting agents in their efforts to write business. This position will be located in our Sarasota or Lake Mary, FL office. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: Flexible Work Environment Paid Family Leave...

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team. Currently seeking an Associate Premium Auditor who will work to review, approve and process final premium audits for all auditable lines of business. In this role, you will perform virtual audits on workers’ compensation and general liability policies within the assigned territory. Additionally, you will work directly with agents and policyholders to evaluate audit disputes, determine appropriate resolutions and communicate results. This position can be located at one of our FCCI offices - Sarasota, FL, Lake Mary, FL, Carmel, IN, Ridgeland, MS, Glen Allen, VA or Lawrenceville, GA,  In exchange for your talents, FCCI offers competitive salaries and an excellent...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application. Ready to turn your sales skills into a career you love? Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry. What We Offer: Competitive base pay + uncapped...

Come join our growing organization and talented team! FCCI’s Predictive Modeler/Data Scientist will perform hands-on predictive modeling and in-depth analysis to guide and support strategic business decisions as FCCI continues to grow within our markets. In this role, you will organize, analyze and execute all phases of quantitative research and machine learning projects, from identifying the business problem to data exploration and modeling. Projects might include performing financial and business modeling to contribute to operational and financial decisions, evaluating the business implications of strategic initiatives, servicing model changes and enhancements, and/or evaluating changes in the market or regulatory environment. Working alongside our collaborative and creative team of Actuaries and Data Scientists, the selected individual will develop and apply complex predictive models using multiple statistical and machine learning techniques, as well as develop new tools and...

FCCI Insurance Group is a trusted provider of comprehensive property and casualty coverage across 20 states. We are a successful, growing organization built on the strength of our guiding principles. Doing the right thing and putting people first form the foundation of how we do business. FCCI is known for excellence in our products, our services, and our people—and it’s a great place to work. We are seeking an experienced and strategic Vice President of Distribution to lead the development of our company’s distribution strategy. This role will work closely with regional partners to increase market penetration, optimize channel performance, and drive profitable business growth. The VP of Distribution will also oversee the development, management, and performance of key agency distribution channels, ensuring alignment with organizational goals and long-term business objectives.  This position is located in our Sarasota, FL office. In exchange for your talents, FCCI offers...

The selected  Architecture Delivery Specialist (Data / ML / AI)  will have a deep understanding of our business goals, capabilities, value-streams, and integrated processes. The Architect Specialist is an Data/ML/AI technical leader who works collaboratively across the organization. This highly visible role works closely with Project teams and Product Owners within an Agile framework to design, develop and/or adopt technologies that meet the organization's needs. Specifically, creating solutions that connect components and applications that allow multiple processes to interact across our network, as well as within a variety of current and future planned cloud solutions.  Additionally, your expertise in leveraging Databricks and cloud-native tools will help to design and implement scalable data solutions for the organization. As a Data Specialist, you will be responsible for maximizing the value of the organization’s data assets to drive innovation and strategic decisions. Key...

At FCCI, we focus on creating connections and building lasting relationships.  Our people truly make the difference.  Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture?  Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others?  If so, FCCI Insurance Group is the company for you! The Senior Surety Underwriting Assistant  will be responsible for assisting and supporting the surety underwriting team in the acquisition and retention of profitable business.  Provides timely and quality service to agents and internal customers. What you will do: Provide administrative support for contract and commercial Surety new business and renewals. Review correspondence, records and reports and send to underwriter for evaluation. Send contract bond status reports and manage contract bond closeouts as defined in the status update and contract closeout...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus  Non-exempt (overtime eligible) Competitive benefits packages...