3 brokers assistant jobs found in Springfield, IL

Job Description ESSENTIAL FUNCTIONS Answer incoming calls and document claim file activities for multi-state workers’ compensation claims. Set up new losses and document claims file activities upon loss intake. Support team by answering telephones, completing telephone surveys, updating the call log, producing claim kits, and facilitating special handling requests. Assist clients with MPN/HCN/MCO network provider lookups. Update the customer notes for accounts with special handling. Handle unidentified mail. Review and sort outgoing indemnity and medical checks. 8. Other duties and projects as assigned. COMPETENCIES/QUALIFICATIONS Professional telephone demeanor, good verbal and written communication skills, good listening skills, along with strong organizational skills. Thorough knowledge of workers’ compensation claims procedures and policies Possess a strong understanding of human nature and motivation principles. Readily...

WHAT WE’RE LOOKING FOR The Senior Account Manager (Agribusiness) serves as the primary business contact for the client and acts as the project manager by clearly communicating and collaboratively guiding the account team to execute customer specific initiatives that deliver unique value through the execution of client-specific business plans and service timelines. This includes developing programs and initiatives that support the client's overall portfolio.  The person in this position is expected to consistently provide excellent customer service to assigned large accounts, as well as represent client needs and goals within the organization to ensure quality.  In addition, the Senior Account Manager will build relationships with clients to encourage new and repeat business opportunities.   A GLIMPSE INTO YOUR DAY Serves as a client advocate and primary point of contact for assigned large accounts, addressing questions, guiding coverage changes, and educating on...

Job Description The Claims Analyst, Senior Claims Analyst independently adjudicates multi-state workers’ compensation indemnity, EL and subrogation claim files that are generally non-catastrophic in nature. ESSENTIAL FUNCTIONS Receives lost time assignments. Verifies and determines applicability of coverage.  Completes 24 hour contact with employer, employee and attending physician inclusive of telephonic contact, recorded statements and/or in person interviews with insured, employee, physician, and witnesses. Reviews all coverage issues and determines compensability within Midwest standards.   Aggressively manages all aspects of the workers’ compensation claims management process inclusive of litigation, and providing direction to defense counsel. Responsible for customer relations management, consistently establishing and maintaining high levels of trust and confidence with clients, through constant contacts, prompt response and resolving client’s questions...