2 human resources jobs found in Springfield, IL

Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Requirements of the position include:                                1+ years of customer service handling inquires with internal and external customers.    Superior verbal and written communication skills Ability to effectively communicate and maintain favorable relationships with all stakeholders....

Job Description ESSENTIAL FUNCTIONS Answer incoming calls and document claim file activities for multi-state workers’ compensation claims. Set up new losses and document claims file activities upon loss intake. Support team by answering telephones, completing telephone surveys, updating the call log, producing claim kits, and facilitating special handling requests. Assist clients with MPN/HCN/MCO network provider lookups. Update the customer notes for accounts with special handling. Handle unidentified mail. Review and sort outgoing indemnity and medical checks. 8. Other duties and projects as assigned. COMPETENCIES/QUALIFICATIONS Professional telephone demeanor, good verbal and written communication skills, good listening skills, along with strong organizational skills. Thorough knowledge of workers’ compensation claims procedures and policies Possess a strong understanding of human nature and motivation principles. Readily...