17 policy assurance specialist jobs found in Stevens Point

In this role, you’ll investigate and resolve moderate to complex insurance claims in an efficient and accurate manner. This position will be located in our Stevens Point, WI - Division Street; Edwardsville, Il; or Madison, WI office under our hybrid work model. What You’ll Do: As a Senior Claims Representative, you'll provide superior service by conducting prompt claim investigations, which includes evaluating coverage, determining liability, and settlement of damages including those in litigation. In addition, you will: Verify coverages by thoroughly reviewing the policy and interpreting policy terms, conditions, and language, which may require working with coverage counsel. Evaluate complex liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence. Analyze all potential exposures, potentially high limit exposures, and resolve claims in the best interest of the insured, claimant,...

Investigate, negotiate and resolve claims in an efficient and effect manner. This role will be filled in Stevens Point, WI – Division Street; Edwardsville, IL; or Madison Wi office locations following our hybrid work model. What You'll Do: As a Claims Representative - Liability, you will: Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them. Verify coverage by thoroughly reviewing the policy and interpreting policy terms, conditions, and language. Evaluate liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence. Negotiate or deny liability based on the investigation outcome. Evaluate physical damage and bodily injury claims based on estimates, photographs, appraisals, medical reports, medical bills, and other...

Play a key role in claims operations—handling records, payments, mail, and system tasks while working with customers and partners to resolve claims efficiently What You'll Do   As a Claims Technician, you will:  Analyze and process complex bills, checks, and invoices for proper coding and payment, including payments to law firms, claims suppliers, and injured workers. Research and resolve uncashed checks per company procedures, assist in securing IRS Form W-9 documents and ensure payments are coded properly.  Resolve title procurement issues with suppliers and customers. Coordinate document signatures with vehicle owners to align with state title compliance. Work with lenders to secure title and payoff information, letters of guarantee, and title copies.  Work with electronic claim documents. Compile, prepare, organize, review, and distribute moderate to complex claims materials to respond to various claims requests, including subpoenas, legal requests, and...

Provides prompt property claim investigation, evaluation and settlement or denial of claims with highly complex exposures. This is a desk focused position located in Sentry’s Stevens Point, WI; Edwardsville, IL; Madison, WI; Nashville, TN; or Charlotte, NC office locations under a hybrid work model. As a Claims Representative Specialist on one of Sentry’s Commercial Property teams, this highly experienced claims adjuster will provide prompt claim investigation, evaluation, and settlement or denial of highly complex claims including those in litigation. In addition, you will… What You’ll Do: Verify coverages and perform coverage investigations by gathering pertinent information Investigate losses and negotiate claims settlements with claimants and their legal representative within assigned authority limits Manage investigative process by taking recorded statements, obtaining investigative reports, evaluating damages or eligibility for benefits, and determining...

This role will oversee the day‑to‑day operational functions of a legal support team, ensuring efficient workflow, continuous improvement and high‑quality service delivery. What You’ll Do: As a Legal Operations and Support Supervisor, you will oversee the Legal Specialists and Legal Assistants at Sentry that provide critical support to the legal team.  You’ll also play a key role in establishing a legal operations function, allowing Sentry’s Legal Department to better understand the work we do to best align our efforts to Sentry’s strategic initiatives.   In addition, you will... Collect and analyze data on legal activities, performance metrics, and spend to provide insights for strategic decision-making. Oversee implementation and optimization of legal technology solutions like e-billing, matter management, and legal spend analytics to streamline tasks and improve efficiency. Assist the Legal Department in managing its legal spend and relationships with outside...

The Inn at SentryWorld is about people and the relationships we build. Our onsite Baristas not only craft wonderful beverages for our guests, but they also create an experience. Based on availability and business needs, this position could be filled as on-call, part-time or full-time What You’ll Do As a barista at the Library Café, you will: Greet customers and engage in conversations regarding available food and beverage items, and current specials. Process orders ensuring all transactions are handled timely and accurately.  Prepare and/or serve bakery and beverages, such as coffee, espresso, and tea according to company standards and customer requests. Clean and organize work and storage areas including, but not limited to equipment, cases, dishes, counters, refrigerators, and floors to ensure a sanitary work environment and easy access to needed resources. Monitor equipment to ensure it is operating properly and report any maintenance needs. Perform support tasks...

Effective workplace learning is intentional—it requires strategy, insight, and leadership. As a Learning and Performance Specialist, you’ll strengthen our culture of continuous development by designing and delivering solutions that elevate performance across Commercial Lines. You’ll use your insurance expertise, business acumen, and facilitation skills to equip associates with the knowledge and capabilities they need to excel. This role supports Commercial Lines Sales, Underwriting, and Safety Services across Direct Writer, Life & Annuities, National Accounts, Regional, Transportation, and Safety Services. What You’ll Do  Create practical, business-focused learning and performance solutions aligned with Commercial Lines strategies and goals. Partner with SentryU, instructional designers, and business leaders to assess needs, identify performance gaps, recommend solutions, and develop learning experiences (classroom, eLearning, blended, performance support, etc.)....

You’ll lead teams responsible for creating & executing learning strategies for our associates in our Commercial Lines, Personal Lines, and Customer Service & Operations business units. We believe learning and development is essential to individual and organizational growth and fully understand that it doesn’t just happen by accident. In fact, it requires a strong strategic plan partnered with individuals and leaders who understand the complexities of performance-based learning. Is that you? Do you have the experience and desire to work collaboratively to assess, plan, design, implement and evaluate performance-based learning and development initiatives? As the Associate Director of Learning, you’ll be part of the SentryU team, whose mission is to build capabilities, connections, culture, and commitment for all associates at Sentry, and have the opportunity to make a positive difference for others every day. What You'll Do As an Associate Director – Learning, you...

Join our Commercial Lines Policy Administration team as an IT Product Manager! As an IT Product Manager, you will leverage your comprehensive understanding of business strategy, technology, and market trends to define and own the vision for products within your portfolio that enable innovation, business results, and customer satisfaction. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources...

Represent the interests of Sentry in a variety of ways relating to subrogation, including analyzing, researching, and asserting coverage positions for claims associates and management. What You’ll Do: As a Coverage Attorney, you will… Utilize your experience, education, and skills to develop coverage/legal opinions and educate claims associates regarding coverage and litigation issues as requested. Represent the interest of Sentry in subrogation related matters in a variety of ways, including analyzing, researching, and asserting positions for claims associates and management. Strategize complex insurance issues in the area of subrogation. Conduct extensive and detailed research on how the laws and applicable states affect the development and interpretation of coverages and legal defenses. Manage a partial caseload of litigated cases with varying degrees of complexity, and apply policy terms to non-routine, complex claims that involve multiple parties,...

Serve as first contact for claims, handling phone, online, and mail submissions, meeting call KPIs, collaborating in team huddles, learning Sentry units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

A highly experienced adjuster handling complex claims, involving latent construction defect and more, often in litigation. As an Environmental Claims Specialist, you will manage complex claims involving latent construction defect, environmental contamination, toxic tort, and more, often in litigation. This highly experienced claims adjuster will independently manage a caseload of complex claims to resolution. In addition, you will… What You'll Do: Verify historic coverage, if needed, and investigate long-tail losses, denying coverage where coverage does not exist. Evaluate damages, determine liability and set reserves. Work with selected defense counsel and co-carriers in the investigation and preparation of the defense of the insured. Detect potential problems or trends that require additional review, investigation or research and refer to appropriate level for resolution. Determine if contribution and subrogation potential exists and take steps necessary...

The HR Business Partner provides support and guidance to Sentry managers and associates across a range of areas such as talent acquisition and associate relations. What You'll Do As an HR Business Partner, you will: Execute the entire recruitment cycle for assigned positions from the requisition process, the presentation of candidates, and pre-hire screens to final offer letter.  Source active candidates from online databases, contact lists, internal databases and employee referrals. Source passive candidates through networking, cold calling, internet searches and research. Coordinate the employee exit process, conduct exit interviews, and provide critical information and input into termination decisions.  Coordinate the termination process involving HR Business Consultant, associate relations management and manager and as needed corporate security.  Serve as a point of contact for terminated associates. Review initial complaints, conduct investigations, and...

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. Based on qualifications and experience,...

At Sentry, the best parts of our business come from our very own backyard. All across our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve. This Full-time Line/Grill Cook I role will be part of a small team that works together to deliver culinary creations on all the private events that take place at SentryWorld. The ideal candidate has a positive attitude, the ability to communicate well, and enjoys teamwork. Candidates should have a passion for learning about the culinary arts. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Line/Grill Cook I, we entrust in you to be a leader in the operation and have a passion for training other associates, as well as delivering on customer service. In this role, you will be responsible for the following: Prepare a variety of dishes made from our very own recipes Responsible for setting up food preparation lines including...

Our Print to Mail area is responsible for overseeing the running of print jobs from batch computer systems. Print output includes billing statements, policy documents and other important materials. Our team is responsible for ensuring that the machines are operating correctly, and that the output meets quality expectations. This position will be located on-site at the Sentry Home Office in Stevens Point, WI and will be regularly scheduled to work Full-time 40 hours a week on night shift. What You'll Do As a Senior Print to Mail Operator, you will: Monitor and operate the control console of a high-speed printer in accordance with operating instructions, to process data. Respond to operating and computer output instructions. Use, monitors and modifies the inserter setups to process the daily work on the inserting machines. Accesses the reprint facility to reproduce damaged material for prompt turn around on time sensitive material. Set up and operate Print to Mail...

At Sentry, we realize that getting valuable, hands-on experience is important for you and your career. We’re looking to recruit UW-Stevens Point for our Claims Co-op program. In this program you’ll have the opportunity to work part-time while attending classes and full-time during summers. Our co-op program is designed to provide you the opportunity to gain valuable experience while working in our Stevens Point location. What You’ll Do The Claims co-op students will work closely with a mentor to understand how claims are handled. Our Claims Co-op offers opportunities to: Assist claims representatives with claim handling activity Support internal and external customers with empathy and understanding Document claim files with information provided Bilingual support as applicable Access to insurance course work including licensing and designations Professional and Personal development opportunity Develop knowledge of claim handling best practices and...