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Tampa customer service manager

32 customer service manager jobs found in Tampa

Freeway Insurance Services America
03/10/2026  
Insurance Sales Store Manager (220 or 2044 license)
We are GROWING and we are searching for you! The pay range for a Store Manager is $18-$21/ hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: · No cold calling involved · Uncapped commission potential · Lucrative bonus opportunities including performance-based bonuses and sales competitions · Continuous on-going training and mentorship · Growth-oriented culture with internal promotion opportunities · Comprehensive Benefits package including medical, dental, vision, and life insurance · Comprehensive 401K plan with competitive employer match · Paid time off including holidays, vacation, and personal time · Annual incentive trip for top performers · Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. · Employee Assistance Program: Confidential assistance to you or anyone in...
Freeway Insurance Services America Tampa, FL, USA Full Time
Acrisure
03/08/2026  
Manager, Employee Benefits Large, Complex, Key Accounts
Executive Job Description: Manager, Employee Benefits Large, Complex, Key Accounts Division: North America, South Reports To:  Director of Operations, Employee Benefits About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Summary: The Manager, Employee Benefits Large, Complex, Key Accounts reports to the Director of...
Acrisure Tampa, FL, USA Full Time
Freeway Insurance Services America
03/04/2026  
Insurance Sales Store Manager (220 or 2044 license)
We are GROWING and we are searching for you! The pay range for a Store Manager is $18-$21/ hourly Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives What We Offer: · No cold calling involved · Uncapped commission potential · Lucrative bonus opportunities including performance-based bonuses and sales competitions · Continuous on-going training and mentorship · Growth-oriented culture with internal promotion opportunities · Comprehensive Benefits package including medical, dental, vision, and life insurance · Comprehensive 401K plan with competitive employer match · Paid time off including holidays, vacation, and personal time · Annual incentive trip for top performers · Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. · Employee Assistance Program: Confidential assistance to you or anyone in...
Freeway Insurance Services America Tampa, FL, USA Full Time
Brown & Brown
02/28/2026  
Learning and Development Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company is seeking a Learning & Development Manager to join our growing office in either Tampa or Vero Beach, FL. The Learning & Development Manager is responsible for building and scaling high-quality learning programs that support operational excellence across the organization. This role focuses on understanding operational workflows, systems, and business processes, and converting them into targeted learning solutions that improve accuracy, efficiency, and teammate performance. Working in a highly collaborative environment, the L&D Manager designs, delivers, and evaluates learning programs that strengthen capability within Operations teams including underwriting support, service operations, production support, specialty teams, and related business functions. This role...
Brown & Brown Tampa, FL, USA Full Time
CorVel
02/26/2026  
Senior Claims Specialist
The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a hybrid role.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claim, confirms policy coverage and acknowledgement of the claim Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies Establishes reserves and authorizes payments within reserving authority limits Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim Coordinates early return-to-work efforts with the...
CorVel Tampa, FL, USA Full Time
Reliance Matrix
01/21/2026  
Asst. Mgr - Regional Sales
Job Responsibilities and Requirements Sales Responsibilities Develop and successfully execute strategies to increase sales premium, case count, retention and profitability to achieve both personal and Regional Sales Office goals Responsible for the development of brokers within his or her specific sales territory Expert representation in the area of Group Products ranging from STD, LTD, LIFE, AD&D, Dental, Vision, Absence Solutions portfolio (FML, State/ Federal Leaves, ADA) and Voluntary Portfolio (VG, VPS, VPL, VCI, VAI, VHI). Adherence to the established Field and Home Office administrative procedures and underwriting guidelines Provide service to policyholders and brokers as necessary Effectively prepare and present product recommendations and solutions Cross-sell products to existing customers and new prospects Send applications and related materials to prospects and perform appropriate follow-up to generate and close the sale Accurately and timely record...
Reliance Matrix Tampa, FL, USA Full Time
HUB International
12/24/2025  
Employee Benefits Account Manager
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term...
HUB International Tampa, FL, USA Full Time
CorVel
11/09/2025  
Senior Claims Specialist
The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This role is available for onsite, hybrid, and remote work arrangements.    ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claim, confirms policy coverage and acknowledgement of the claim Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies Establishes reserves and authorizes payments within reserving authority limits Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim...
CorVel Tampa, FL, USA Full Time
Slide
03/12/2026  
Claims Support Supervisor
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Maintain document procedures and job aids for all Claims Support tasks. Maintain team metrics, analyze, and report performance results to Claims leadership. Monitor the performance of the Claims Support Representatives to ensure all assigned tasks are completed within defined deadlines, provide guidance as needed. Monitor the processing of all incoming mail and e-mail to ensure proper scanning and/or indexing to the appropriate claim files. Ensure all claim file requests are processed by the Claims Support staff in an accurate and timely manner. Provide oversight of all claim reassignments, onboarding, offboarding, and/or team change requests. Ensure...
Slide Tampa, FL, USA
Brown & Brown
03/09/2026  
Senior Financial Operations Audit Analyst
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Senior Internal Auditor will play a crucial role in assessing and improving the effectiveness of our internal controls, risk management, and governance processes. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels. How You Will Contribute Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews Manage the day to day operations of the field work and track the teams’ progression to the completion of review Prepare and review the Draft Report and Final Report before issuance to relevant parties Assist with recruiting and training of Internal Audit Team Members Track and Foster the growth of individual team members Recruit applicants, process resumes, and...
Brown & Brown Tampa, FL, USA Full Time
Brown & Brown
03/09/2026  
Director, Agency Development
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance, an Arrowhead Intermediaries company, is seeking a Director of Agency Development to join our growing team. The Director of Agency Development is responsible for the achievement of goals and objectives, including new business policy acquisition, customer retention, agent satisfaction and direct reports. Manages continuous improvement in distribution productivity, ensuring the delivery of quality training and development programs. The job functions include recruiting, training, and supervision of agency development managers. To be successful in this position, you should be able to build instant rapport with people and be a good listener. How You Will Contribute: Under the direction of Distribution Management, responsible for the performance of the agency development team and is expected to achieve results...
Brown & Brown Tampa, FL, USA Full Time
Reliance Matrix
03/06/2026  
Director - Regional Sales
Job Responsibilities and Requirements Sales Develop and successfully execute strategies to increase sales premium, case count, retention and profitability to achieve both personal and regional sales goals Responsible for the development of brokers within his or her specific sales territory Partner with leadership and internal team members to identify market potential with assigned territory and prioritize opportunities Effectively prepare and present product recommendations and solutions to brokers and clients Cross-sell products to existing customers and new prospects Develop territory sales strategies with Voluntary, Absence Management and Japanese Market Practice Leaders as well as the Medical Stop Loss, Limited Medical Benefit RSL teams and other Tokio Marine companies to drive sales and meet/exceed premium and case count goals Send applications and related materials to prospects and perform appropriate follow-up to generate and close the sale...
Reliance Matrix Tampa, FL, USA Full Time
USAA
03/06/2026  
Auto Adjuster (Mid-Level) – Non-Injury
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office . This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position. Start Date: June 15th Hours : 9:00am – 5:30pm ET As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout...
USAA Tampa, FL, USA Full Time
USAA
03/04/2026  
Loan Officer
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Loan Officer, you will, within defined guidelines and framework, deliver impactful customer service to members while providing mortgage product solutions that facilitate the member’s financial security. You'll facilitate mortgage product sales and member service through multiple channels to include phone, email, mail and digital platform, provides individualized mortgage loan recommendations. You will have established monthly metrics and deepen member relationships through needs assessment and solution...
USAA Tampa, FL, USA Full Time
GEICO
03/04/2026  
Customer Service Representative
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Customer Service Representative – Tampa, FL Salary: $25.31 - $29.28 hourly / $51,000 - $59,000 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Representatives for our [City, State] office. This role is for people who want to provide...
GEICO Tampa, FL, USA Full Time
Travelers
03/04/2026  
Counsel
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Tampa, FL, USA Full Time
Brown & Brown
03/04/2026  
Service Operations Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Service Operations Representative to join our growing team in Tampa or Vero Beach, FL. The Service Operations Representative provides stellar customer service to our agents through their daily tasks. These tasks may include providing product/services information, researching payment history, issuing various policy changes, updating policy records, and resolving emerging problems with accuracy and efficiency.  Working as a team with other departments and/or offices is critical to being successful in this role. This position will represent Orchid in the most positive manner with prospective and current clients and the communities we serve. We're looking for candidates who align with our Operations Team values of being Reliable; having Integrity; being Supportive...
Brown & Brown Tampa, FL, USA Full Time
Amerisure
03/03/2026  
Claims Adjuster Associate - WC
Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is hiring for a Claims Adjuster Associate to help support the claims department. This role will assist adjusters with all phases of the claim lifecycle. This role will specifically align to support two of our Workers’ Compensation teams.  This is a hybrid role with 2 days being onsite. The ideal candidate will...
Amerisure Tampa, FL, USA Full Time
The Baldwin Group
03/03/2026  
Sr. Data Engineer
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. We are unable to sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). About the Role We are seeking a highly skilled Senior Data Engineer to join our Data Engineering & Platform organization. This role is ideal for someone passionate about building scalable data solutions, enabling cross-functional data delivery, and raising engineering excellence across the organization. You will work on an advanced Databricks-on-AWS data platform and play a key role in transforming our data ecosystem—designing and building resilient pipelines, implementing CI/CD, and contributing to platform modernization efforts. As a senior member of the team, you will partner with data engineers, analytics teams, product teams, and platform engineering...
The Baldwin Group Tampa, FL, USA Full Time
Brown & Brown
02/28/2026  
Project Coordinator
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking a Project Coordinator to join our growing team in Tampa, FL. The Project Coordinator plays a critical role in supporting project managers and cross-functional teams to ensure successful project execution. This position is responsible for capturing meeting notes, tracking deliverables, managing timelines, and facilitating communication among stakeholders. The coordinator assists with risk identification, oversees UAT readiness and scheduling, manages Jira tickets for bugs and enhancements, and ensures timely resolution of issues. Additionally, the role involves creating clear and visually engaging presentations for leadership, maintaining project documentation, and synthesizing information to identify patterns and potential impacts. The Project Coordinator is a proactive...
Brown & Brown Tampa, FL, USA Full Time

 

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