5 customer success manager jobs found in Topeka

Job Description: Job Title: Endpoint Systems Manager Location: Topeka Employment Type : Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary The Endpoint Systems Manager is responsible for the strategy, architecture, lifecycle management, security, and operational excellence of all enterprise endpoint systems. This role oversees the full endpoint environment—including workstations, operating systems, endpoint security, device management platforms, patching, automation, and user...

Job Description: Job Title: Digital Banking Operations Manager Location: Topeka, KS Employment Type : Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary We’re looking for a Digital Banking Operations Manager to lead the daily operations of our retail and small business digital banking services. This role oversees key services such as online and mobile banking, mobile deposit, digital payments, e-Statements, and treasury management services—ensuring customers have a reliable,...

Job Description: Job Title: Human Resources Representative Location: Topeka, KS Employment Type: Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary The Human Resources Representative supports the execution of core HR functions, including employee relations, recruitment, performance management, and compliance. This role serves as a resource to employees and leaders, providing guidance on policies, procedures, and best practices while ensuring alignment with organizational...

Job Description: Job Title: Director of Technology Product Delivery Location: Topeka, KS Employment Type : Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary The Director of Technology Product Delivery leads Capitol Federal’s transition from a project-centric delivery approach to a product-oriented operating model. This role provides strategic and operational leadership across the people and practices that turn technology investment into measurable business outcomes, ensuring...

Job Description: Job Title: Customer Experience Representative I Department : Call Center – Topeka, KS Employment Type: Full-Time About Capitol Federal At Capitol Federal Savings Bank , we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve. Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers. Position Summary The Customer Experience Representative is responsible for receiving incoming calls and determining the products, services or resources that the caller may require (or could benefit from).  You will also provide direct support services to customers or connect them with a staff member in the appropriate department...