09/16/2026
The Claims Information Service Representative will handle inbound and/or outbound calls from policyholders and injured workers regarding workers compensation claim status regarding payments, medical treatment authorization, and provide one call resolution to the caller. Hours: Monday to Friday (8:45AM- 5PM) Hybrid opportunity once training is complete (3 days in office, 2 days remote). Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job. Answer calls from internal and external customers using excellent customer service skills. Field and manage calls appropriately with one call resolution and/or to the respective department. Utilize available tools and databases to provide accurate information to callers. Process incoming First...
NJM Insurance
Trenton, NJ
Full Time
