34 jobs found in Troy, MI

Position Title Sr. Telecommunications Engineer Location Troy, MI 48098 Job Summary The Telecommunications Engineer Sr is responsible for the day-to-day operational support and monitoring of all telephony and contact center systems and works under limited supervision to perform data and voice communication engineering tasks and execute engineering projects of moderate to high complexity. Job Responsibilities: JOB RESPONSIBILITIES Plans, forecasts, implements, and identifies resource requirements for telephony systems and contact centers of moderate to high complexity. Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations. Monitors telephony and contact center systems health, performs system tuning and makes recommendations for improvement. Performs complex tasks with regards to the development of processes, procedures,...

Position Title OOTP Complaint Resolution Consultant   Location Troy, MI 48098   Job Summary The OOTP Complaint Resolution Consultant is responsible for the resolution of the bank’s highest level of escalated matters, supporting current, former, and prospective clients with complex concerns involving accounts, products, platforms, and experiences. The OOTP Complaint Resolution Consultant serves as the final escalation point, handling inquiries from regulatory agencies, congressional offices, the Better Business Bureau (BBB), Executive Leadership, and social media. The OOTP Complaint Resolution Consultant oversees the intake, investigation, resolution, response, and reporting of escalated complaints. These cases are often high-profile, high-risk, and reputationally sensitive, requiring coordination across multiple departments. In addition, the team partners with our Client Advocacy Analysts to leverage complaint insights, identify issues and opportunities, and improve...

Position Title Technology Manager   Location Troy, MI 48098   Job Summary The Technology Manager will be responsible for the management and coordination of all new product activities across the Bank including the creation of a standardize product process, project schedule matrix and product delivery status. The Technology Manager will guide the team of Information Technology professionals that are responsible for the development, implementation, and maintenance of all product related activities. The Technology Manager will be responsible provide guidance and leadership to the team as they lead multiple projects and provide service to internal business customers.   Job Responsibilities: JOB RESPONSIBILITIES This position will guide and lead a team of Information Technology professionals that are responsible for the development, implementation, and maintenance of business applications systems. Constantly communicate with various Information Technology teams and...

Position Title Technology Engineer Associate Location Troy, MI 48098 Job Summary The Technology Engineer Associate is a hands-on technical resource responsible for various backend compute environments including M365, Microsoft Security Suite (Purview), certificate systems, virtualization, operating systems, end-user compute devices, and automation framework. This working technical resources partners with other engineers to coordinate with cross-functional partners to ensures full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures and alignment with FFIEC regulatory guidance. This role works closely with cross-functional teams to ensure infrastructure reliability, audit readiness, and compliance. Job Responsibilities: JOB RESPONSIBILITIES Manage systems, configurations, and system stability Maintain an inventory and renewal of digital certificates across the organization, including...

Position Title Information Security Engineer   Location Troy, MI 48098   Job Summary The Information Security Engineer supports the design, implementation, and maintenance of enterprise-wide security solutions to protect systems, data, and users across the organization. This role contributes to the development of secure architecture, operational standards, and processes that ensure consistent and reliable protection across both cloud-based and on-premises environments. Working closely with senior engineers and cross-functional teams, the Information Security Engineer helps implement scalable and resilient security controls that align with business needs and compliance requirements. Responsibilities include monitoring, troubleshooting, and optimizing security systems, as well as assisting in the integration of new tools and technologies to strengthen the organization’s overall security posture. This role is ideal for professionals looking to deepen their expertise in...

Position Title Accountant Sr II - Accountant Process & Technology Location Troy, MI 48098 Job Summary The Accountant Sr II - Accounting Process & Technology is responsible for identifying opportunities to enhance operational efficiency and use of technology, identifying and investigating process risk, and driving initiatives to full resolution. This role helps oversee various accounting functions (and often outside of accounting), ensuring streamlined processes, technology usage, automation and effective issue resolution. This position requires strong technical skills, pragmatic problem-solving skills, deep understanding of accounting process, internal controls over financial reporting and risk identification and mitigation, and the ability to manage multiple projects, sometimes under tight deadlines and frequent collaboration with management on a cross-functional basis to align process and technology with organizational goals. Job Responsibilities: JOB...

Position Title Director - Strategic Sourcing Location Troy, MI 48098 Job Summary Responsible for leading and building best in class strategic sourcing category support which includes: developing strategy; leading and directing teams in support of categories; establishing category plans for the collective group of spend categories to drive total cost of ownership savings; risk mitigation; leading the development and execution of reporting and tracking mechanisms; reporting on sourcing strategies and performance; driving cross-functional category teams in change management and supply/service continuity; defining procurement requirements, SLAs/KPIs and operational needs. Provides thought leadership and overall direction to Sourcing teams with regards to its suppliers with the effective utilization of Strategic Sourcing, Procurement and Contract Management. Charged with implementing the strategic vision and direction of Strategic Supply Management in support of and alignment...

Position Title Virtual Financial Consultant Location Troy, MI 48098 Job Summary The Virtual Financial Consultant is responsible for delivering personalized financial guidance and investment solutions to mass affluent clients with investable assets typically ranging from $50,000 to $250,000. This role exists to grow and deepen client relationships within the mass affluent segment by providing holistic financial planning, recommending suitable investment products, and connecting clients to the broader Flagstar enterprise. The Virtual Financial Consultant operates fully within a remote/virtual model and is accountable for achieving client engagement, satisfaction, and business development outcomes in full compliance with Flagstar Wealth Services' Retail Investment Sales Program and all applicable regulatory requirements. Job Responsibilities: JOB RESPONSIBILITIES Client Engagement & Relationship Management Proactively engages mass affluent clients...

Position Title Financial Systems Administrator I   Location Troy, MI 48098   Job Summary The Financial System Administrator position will assist in administering daily operations and maintenance processes of all financial systems, Blackline, Fintrac (inhouse data mapping database), Oracle Cloud EPM and Prologue. Oversee day-to-day administration including user management, security roles, and system monitoring. Provide support to end-users as needed, helping them to effectively navigate and utilize all financial systems. Maintain comprehensive documentation of system configurations, processes, and procedures for all the financial systems. Demonstrates a good understanding of Finance as well as a good technical understanding of databases, reporting and excel (Smartview). Additionally, involved in supporting daily reconciliation tasks, month end books close, maintenance of monthly actual to plan to forecast reporting processes and the yearly budgeting process.   Job...

Position Title Vendor Relations Analyst   Location Troy, MI 48098   Job Summary This role will be responsible for the strategic and operational oversight of the bank’s relationships with Fiserv and FIS, two of the institution’s most critical core banking service providers. This role ensures that vendor performance aligns with contractual obligations, financial expectations, and strategic goals. The ideal candidate will have strong experience in vendor management, financial tracking, and cross-functional coordination.   Job Responsibilities: JOB RESPONSIBILITIES Vendor Relationship Management - serves as the primary point of cantact and internal SME for all matters related to Fiserv and FIS. Acts as a primary intake funnel for all contract requests related to FIS and Fiserv – maintain routine with Sourcing weekly to review net-new requests. Maintain strong, collaborative relationships with vendor account teams and internal stakeholders. Monitor vendor performance...

Position Title Senior Relationship Manager, Middle Market (Detroit, MI)   Location Troy, MI 48098   Job Summary Responsible for new business development and relationship management targeted to middle market companies with sales of 30 million dollars or greater, targeting Southeast Michigan / Metro Detroit area. Generate revenue by developing and maintaining relationships with identified companies/sponsors/developers/managers, generating deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.   Job Responsibilities: New Business Origination: Developing and maintaining relationships to generate direct...

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions What We Offer You At HUB International we want you to...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.  Become familiar with insurance coverage by studying insurance policies, endorsements and forms.  Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary. Ensure that claims payments are issued in a timely and accurate manner. Service the needs of agents, policyholders and others.  Handle investigations by phone, mail and on-site investigations. Desired Skills & Experience Students should...

Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview Systems Analyst – Data (Insurance Claims) ***The ideal candidate is legally authorized to work in the United States and resides within a reasonable commuting distance of Troy, Michigan, to support a hybrid schedule. *** As a Systems Analyst for Public Risk Group, you will help design, build, and maintain the data solutions that power our underwriting, operations, reporting, and analytics platforms. Working alongside experienced engineers, you will develop data pipelines, integrate...

Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview Systems Analyst – Document (Insurance) ***The ideal candidate is legally authorized to work in the United States and resides within a reasonable commuting distance of Troy, Michigan, to support a hybrid schedule. *** As a Systems Analyst for Public Risk Group, you will support the Product Management team in enhancing the Policy Administration platform and SmartCOMM document generation solution. Working alongside experienced Product Owners, business stakeholders, and technology teams,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Commercial Lines Account Manager  to join our growing team in   Troy, MI !         The Account Manager works with the Producer and team to ensure overall client satisfaction and   appropriate level   of quality delivery for new and current clients.     How You Will Contribute:       Coordinates and markets new and renewal business opportunities with local,   regional   and national insurance carriers. In conjunction with   producer   prepares all submissions and works with producers in   determining   proper coverages, terms, conditions, and pricing.   Develops new and renewal proposals and presentations. Shares responsibility with   producer   for the quality and accuracy of the content.   Handles daily...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: Investigate,...