13 call center insurance agent jobs found in Worcester

Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines team is currently seeking an Underwriter to join our growing team.  This is a full time, exempt role. This role is a hybrid opportunity.   POSITION OVERVIEW: Opportunity to join a team of dedicated Personal Lines Underwriting professionals who assist our independent agents write profitable business. This role gives you the opportunity to underwrite risk (selection/rejection of new and renewal business up to $3,000,000 ) and manage a profitable portfolio within the stated authority and guidelines.   IN THIS ROLE, YOU WILL: Clearly communicates appetite, underwriting standards, declination reasons and coverage advantages to Agents and internal partners to...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Surety team is seeking an Underwriting Associate to join their growing team. This is a full time, non-exempt role. This is a hybrid opportunity to a Hanover office. *Qualified applicants outside of these locations will be considered and are encouraged to apply.* POSITION OVERVIEW: This position serves as an essential member of the Surety Underwriting Associate team by supporting various underwriting functions in partnership with assigned underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas like Billing, Premium...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   The Hanover  is  seeking  a  strategic, collaborative, and execution   driven  CL Performance Innovation -  Director of Business Operations  to help guide and advance our broad and diverse Specialty lines portfolio. In this highly visible role,  you will  partner closely with senior leaders to shape  technology investments , streamline operations, and support key initiatives that drive growth and performance.     At The Hanover,  we are  committed to building a workplace where everyone feels valued and empowered. We believe that diverse backgrounds, perspectives, and experiences strengthen our organization and fuel innovation—and  we actively welcome...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our information security team is currently seeking an Information Security Engineer to join our growing team in our Worcester, MA office in a hybrid work arrangement POSITION OVERVIEW: This engineer will join a team responsible for building, maintaining, and improving the organization’s threat detection and response capabilities. This Engineer will collaborate within the InfoSec team and across partner business units to improve our cybersecurity posture. A successful cybersecurity engineer is technically strong, communicates well, and is committed to building relationships to drive performance. Engineers are expected to work closely with engineers, analysts, and technicians, while...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our information security team is currently seeking an Information Security Engineer to join our growing team in our Worcester, MA office in a hybrid work arrangement POSITION OVERVIEW: This engineer will join a team responsible for building, maintaining, and improving the organization’s threat detection and response capabilities. This Engineer will collaborate within the InfoSec team and across partner business units to improve our cybersecurity posture. A successful cybersecurity engineer is technically strong, communicates well, and is committed to building relationships to drive performance. Engineers are expected to work closely with engineers, analysts, and technicians, while...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology department is seeking an Senior Underwriting Specialist to join the team in the Northeast. This is a Full-time, Exempt role.  POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and/or renewal Middle Market accounts that drive profitable growth and align with Technology appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology department is seeking an Senior Underwriting Specialist to join the team in the Northeast. This is a Full-time, Exempt role.  POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and/or renewal Middle Market accounts that drive profitable growth and align with Technology appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Serves as a resource and advisor to core...