23 customer service insurance jobs found in Worcester

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Human Resources team is currently seeking an HR Support Services Representative in our Worcester, MA location with a hybrid work schedule (two days in the office). This is a full time, Non-exempt role.   POSITION OVERVIEW: The Hanover is looking for a detail-oriented and proactive Human Resources Support Services Representative to join their growing team. In this role, you will play a key part in ensuring smooth daily HR operations by providing broad range of coordination, administrative and general office support across the HR organization. Contribute to process improvements and participate on project teams. If you have strong attention to detail, are interested in exploring a career...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Human Resources team is currently seeking an HR Support Services Representative in our Worcester, MA location with a hybrid work schedule (two days in the office). This is a full time, Non-exempt role.   POSITION OVERVIEW: The Hanover is looking for a detail-oriented and proactive Human Resources Support Services Representative to join their growing team. In this role, you will play a key part in ensuring smooth daily HR operations by providing broad range of coordination, administrative and general office support across the HR organization. Contribute to process improvements and participate on project teams. If you have strong attention to detail, are interested in exploring a career...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Risk Solutions team is currently seeking a Technical Manager with expertise in construction / builder’s risk. Position is eligible for a fully remote arrangement. This is a full-time, exempt role.   POSITION OVERVIEW: This role reports to the Marine Technical Director and supports the Risk Solutions Field, the Technical Director Team, and both Core Commercial and Marine business units with a specific focus on construction industry exposures within the applicable lines of business. This includes but is not limited to; construction industry exposures within Property, Liability, Worker’s Compensation, Commercial Auto, Builder’s Risk, and Contractor’s Equipment coverages....

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Auto PD Adjuster – Service Claims. This role follows a schedule, working 11:30 AM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Auto PD Adjuster – Service Claims. This role follows a schedule, working 11:30 AM – 8:00 PM EST. It is a full‑time, exempt position with a hybrid work arrangement, requiring two days per week in the office at one of our Hanover locations: Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking an Underwriting Associate to join their growing team in the Worcester, MA, Windsor, CT, King of Prussia, PA, Portland, ME, Bedford, NH, Somerset, NJ, or Syracuse, NY area. This is a full time, non-exempt role. This is a hybrid opportunity (2x a week in office, 3x remote). POSITION OVERVIEW:  This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking an Underwriting Associate to join their growing team in the Worcester, MA, Windsor, CT, King of Prussia, PA, Portland, ME, Bedford, NH, Somerset, NJ, or Syracuse, NY area. This is a full time, non-exempt role. This is a hybrid opportunity (2x a week in office, 3x remote). POSITION OVERVIEW:  This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Compensation Subrogation Claims department is seeking a Sr Adjuster Service Claims. This is a hybrid Full-time/Exempt role.   POSITION OVERVIEW: The Sr Adjuster Service Claims is responsible for independently managing moderate to complex and high-value workers compensation claims across multiple lines of business. This role requires advanced investigation, evaluation, and negotiation skills to resolve claims involving personal and commercial customers. It involves thorough analysis, collaboration with internal teams and external experts, and proactive identification of recovery opportunities. Strong technical expertise and the ability to manage claims in accordance with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Compensation Subrogation Claims department is seeking a Sr Adjuster Service Claims. This is a hybrid Full-time/Exempt role.   POSITION OVERVIEW: The Sr Adjuster Service Claims is responsible for independently managing moderate to complex and high-value workers compensation claims across multiple lines of business. This role requires advanced investigation, evaluation, and negotiation skills to resolve claims involving personal and commercial customers. It involves thorough analysis, collaboration with internal teams and external experts, and proactive identification of recovery opportunities. Strong technical expertise and the ability to manage claims in accordance with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking an Underwriting Associate to join their growing team in the Worcester, MA, Windsor, CT, King of Prussia, PA, Portland, ME, Bedford, NH, Somerset, NJ, or Syracuse, NY area. This is a full time, non-exempt role. This is a hybrid opportunity (2x a week in office, 3x remote). POSITION OVERVIEW:  This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Risk Solutions department is seeking a Service Manager to support the Northeast Region. This is a work from home role with regional travel. This is a Full-time, Exempt role.   POSITION OVERVIEW: This is a dedicated account service position responsible for providing high quality consultative services and technical support to policy holders. Provides regional support on service management as well as marketing and stewardship support for underwriting.   IN THIS ROLE, YOU WILL: Manages a book of service accounts by acting as a single point of contact on multi-location accounts and by allocating resources based on account need. Develops and executes service plans...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office. This role is eligible for a 15% shift differential that would be applied to the pay range below. This is a full time, non exempt role.  POSITION OVERVIEW: This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office. This role is eligible for a 15% shift differential that would be applied to the pay range below. This is a full time, non exempt role.  POSITION OVERVIEW: This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer...

Our Company: Established in 2012, Seek Now captures robust property data to meet the needs of customers across the insurance and real estate industries. With more than 2 million property inspections completed to date while currently servicing 3,000 properties per day, Seek Now is the leading data capture and inspection services firm serving 240+ customers. Our mission is to help our customers make faster decisions and improve economic outcomes, all while providing a stellar customer experience. We accomplish this through continuously reimagining how information is captured, transformed, and transmitted across all the industries we serve. Our vision is to be the leading provider of on-demand, ground truth property data solutions. We do this while creating individual growth opportunities for our employees, expanding network of Seekers, and value add partners. Summary: Seek Now is searching for capable 1099 independent sub-contractors to provide accurate,...

Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Human Resource Team is seeking a Assistant Vice President of Compensation and Payroll.   This is a full-time, exempt role. This role is eligible for a fully remote arrangement or Hybrid.   POSITION OVERVIEW: The Head Compensation will be responsible for the strategic design, implementation, and oversight of the organization’s broad-based compensation, recognition programs and enterprise job architecture. They will participate in the strategy and design of executive compensation, overseeing the implementation of these programs, including leadership of our enterprise managed service payroll function. This leader will play a critical role in enhancing employee...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Human Resource Team is seeking a Assistant Vice President of Compensation and Payroll.   This is a full-time, exempt role. This role is eligible for a fully remote arrangement or Hybrid.   POSITION OVERVIEW: The Head Compensation will be responsible for the strategic design, implementation, and oversight of the organization’s broad-based compensation, recognition programs and enterprise job architecture. They will participate in the strategy and design of executive compensation, overseeing the implementation of these programs, including leadership of our enterprise managed service payroll function. This leader will play a critical role in enhancing employee...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines team is currently seeking a Vice President of Personal Lines Strategy to lead growing team. This is a Full-time, Exempt role.   This is Hybrid a position.     Position Overview/Summary: The Vice President of Personal Lines Strategy will drive our PL strategic planning process and serve as Chief of Staff for PL SVP, President. This person will work closely with Senior Leaders to help maximize the long-term performance within Personal Lines. Responsibilities/Essential Functions: Drive the development of the Personal Lines evolving corporate strategy Work closely with senior executives to lead most critical strategic initiatives...