17 inside service agent jobs found in Worcester

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology and Life Sciences Underwriting team is seeking an experienced Small Commercial Lines Technology Underwriter to join our growing team in Massachusetts and New York.   This is a full-time, exempt position with flexibility to work in a hybrid or fully remote arrangement.   POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Technology accounts that drive profitable growth and align with Technology’s appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Technology and Life Sciences Underwriting team is seeking an experienced Small Commercial Lines Technology Underwriter to join our growing team in Massachusetts and New York.   This is a full-time, exempt position with flexibility to work in a hybrid or fully remote arrangement.   POSITION OVERVIEW: Responsible for identifying, soliciting, underwriting and selling new and renewal Technology accounts that drive profitable growth and align with Technology’s appetite and mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine Operations Team is seeking a Technician to join their growing team in our Worcester, MA, Windsor, CT, Howell, MI, Atlanta, GA, or Itasca, IL office. This is a full time, non-exempt opportunity. This is a hybrid position (2x a week in office). POSITION OVERVIEW: This position reports into Marine Tech Operations and is responsible for supporting Inland Marine Operations and Field Underwriting by providing technical support functions including processing of New Business and Renewal policies as well as subsequent transactions. The role allows Underwriter Associates to focus on underwriting of routine and renewal business, operational workflows and to provide superior customer service...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine Operations Team is seeking a Technician to join their growing team in our Worcester, MA, Windsor, CT, Howell, MI, Atlanta, GA, or Itasca, IL office. This is a full time, non-exempt opportunity. This is a hybrid position (2x a week in office). POSITION OVERVIEW: This position reports into Marine Tech Operations and is responsible for supporting Inland Marine Operations and Field Underwriting by providing technical support functions including processing of New Business and Renewal policies as well as subsequent transactions. The role allows Underwriter Associates to focus on underwriting of routine and renewal business, operational workflows and to provide superior customer service...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our inland marine claims team is seeking a Marine Claims Specialist in our Worcester, Ma location.  This is a full-time, exempt role eligible for a Hybrid/Flex work arrangement.   Position Overview: The Adjuster Service Claims is responsible for managing a caseload of moderately complex property damage and liability claims from initiation through resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, interpreting contractual liability provisions, and negotiating settlements in accordance with policy terms, customer agreements, best practices, and jurisdictional requirements. The role involves direct communication with insureds, claimants,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our inland marine claims team is seeking a Marine Claims Specialist in our Worcester, Ma location.  This is a full-time, exempt role eligible for a Hybrid/Flex work arrangement.   Position Overview: The Adjuster Service Claims is responsible for managing a caseload of moderately complex property damage and liability claims from initiation through resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, interpreting contractual liability provisions, and negotiating settlements in accordance with policy terms, customer agreements, best practices, and jurisdictional requirements. The role involves direct communication with insureds, claimants,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines State Management department is looking to hire a Data Consultant to join their growing team out of Worcester, MA or Howell, MI.  This is a full-time, exempt role.   POSITION OVERVIEW: Applies analytical skills to the development and enhancement of unique proprietary business tools that drive the optimization and consolidation of Agent partners business and are a strategic differentiator to the unique Hanover business model. Develops tools, processes and reporting analytics in support of business growth. Communicate with customers, external partners and internal departments while effectively leading complex analytics projects. IN THIS ROLE YOU WILL:...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . SUMMER INTERNSHIP OVERVIEW:  The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:  Take on meaningful projects and work alongside some of the very best talent in the industry Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)  Participate in a cross-functional team building project focused on corporate philanthropy Attend weekly development workshops with your...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . SUMMER INTERNSHIP OVERVIEW:  The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:  Take on meaningful projects and work alongside some of the very best talent in the industry Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)  Participate in a cross-functional team building project focused on corporate philanthropy Attend weekly development workshops with your...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . SUMMER INTERNSHIP OVERVIEW:  The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:  Take on meaningful projects and work alongside some of the very best talent in the industry Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)  Participate in a cross-functional team building project focused on corporate philanthropy Attend weekly development workshops with your...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . SUMMER INTERNSHIP OVERVIEW:  The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:  Take on meaningful projects and work alongside some of the very best talent in the industry Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)  Participate in a cross-functional team building project focused on corporate philanthropy Attend weekly development workshops with your...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . SUMMER INTERNSHIP OVERVIEW:  The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:  Take on meaningful projects and work alongside some of the very best talent in the industry Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)  Participate in a cross-functional team building project focused on corporate philanthropy Attend weekly development workshops with your...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture . SUMMER INTERNSHIP OVERVIEW:  The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job. Through the 10-week summer program​ (June – mid August), You will:  Take on meaningful projects and work alongside some of the very best talent in the industry Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)  Participate in a cross-functional team building project focused on corporate philanthropy Attend weekly development workshops with your...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Personal Lines State Management department is looking to hire a Data Analyst to join their growing team.  This is a full-time, exempt role.   POSITION OVERVIEW: Applies analytical skills to the development and enhancement of unique proprietary business tools that drive the optimization and consolidation of Agent partners business and are a strategic differentiator to the unique Hanover business model. Develops tools, processes and reporting analytics in support of business growth. Communicate with customers, external partners and internal departments while effectively leading complex analytics projects. IN THIS ROLE YOU WILL: Support complex business/technical...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims Department is currently seeking a Director Casualty Claims to join our growing team. This is an exempt, full time, hybrid role.    POSITION OVERVIEW:  Responsible for the strategic oversight and typically managing and leading Unit Managers and their employees within a Claims line of business or region. Delivers effective leadership, technical direction, performance management, communication, relationship building, decision making, and customer service. Develops and drives execution of our strategic initiatives and our most important processes to deliver high quality service and results. Participates in special projects and assignments. Responsible for assessing the present and...

Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...