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Worcester insurance support representative Massachusetts

7 insurance support representative jobs found in Worcester, MA

The Hanover Insurance Group
03/25/2026  
Accounts Receivable Rep
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Financial Operations team is seeking an Accounts Receivable Representative to join their growing team in Worcester, MA. This is a full time, non-exempt role. This is a hybrid opportunity.   POSITION OVERVIEW: As a member of Financial Operations, this individual is responsible for accurate and timely billing of premium and application of premium payments.  This includes ensuring that all financial controls and balances have been met according to Internal Audit and Finance.  This individual performs tasks that will include complex and varied work requests received through multiple channels including email, phone, fax, reports and assigned tickets within established SLAs....
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/25/2026  
Accounts Receivable Rep
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Financial Operations team is seeking an Accounts Receivable Representative to join their growing team in Worcester, MA. This is a full time, non-exempt role. This is a hybrid opportunity.   POSITION OVERVIEW: As a member of Financial Operations, this individual is responsible for accurate and timely billing of premium and application of premium payments.  This includes ensuring that all financial controls and balances have been met according to Internal Audit and Finance.  This individual performs tasks that will include complex and varied work requests received through multiple channels including email, phone, fax, reports and assigned tickets within established SLAs....
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/31/2026  
Consultant Casualty Claims - WC Level One
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Comp Level One Claims department is seeking a Casualty Claims Consultant.  This is a remote Full-time/Exempt role with field investigations.   POSITION OVERVIEW: The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process.   IN THIS...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/31/2026  
Consultant Casualty Claims - WC Level One
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Comp Level One Claims department is seeking a Casualty Claims Consultant.  This is a remote Full-time/Exempt role with field investigations.   POSITION OVERVIEW: The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process.   IN THIS...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/17/2026  
Middle Market Underwriting Technician - Northeast Territory
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...
The Hanover Insurance Group Worcester, MA, USA
The Hanover Insurance Group
03/17/2026  
Middle Market Underwriting Technician - Northeast Territory
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our northeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...
The Hanover Insurance Group Worcester, MA, USA
Covenir
03/23/2025  
Customer Support Specialist
Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...
Covenir Worcester, MA, USA Full Time

 

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