240 call center jobs found

The Core Disability Product Analyst is a key contributor to the successful execution of product initiatives and ongoing operational activities within the Core DI product line. This role supports our products with a strong focus on client needs and distribution partner relationships, while ensuring that all technical systems and processes remain compliant and efficient. By blending technical expertise with exceptional customer service, the Product Analyst enhances operational accuracy, drives process improvements, and helps deliver an outstanding experience for clients, internal stakeholders, and distribution partners. You Are A systems thinker who understands how product rules influence underwriting, claims, policy admin, distribution, technology, and customer communications. An effective communicator and skilled in collaboration across cross-functional teams. A continuous improver with a passion for process excellence and measurable business results. Highly...

Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each...

Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   This position is located in the Salem, MA offices and offers hybrid work arrangements.   Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see...

Description Liberty Mutual is seeking a management-level attorney for a dynamic, innovative, and fast-paced team. This managing attorney will lead a team of lawyers and legal professionals who support the personal auto operations of Liberty Mutual Group’s US Retail Markets (USRM) business unit ($27 billion). The role focuses on legal support and guidance for USRM’s auto insurance products, including product design, pricing, underwriting, forms, telematics, and state management operations. The position provides oversight of legal strategy and resourcing for USRM’s Personal Auto leadership and their strategic priorities. Responsibilities: Manage goals, capacity, performance, and development for team members/direct reports. Maintain visibility, communicate broadly, and actively collaborate across teams; provide strategic oversight of key initiatives within USRM’s Personal Auto insurance product team. Represent and advise the Company in substantial...

Description Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a solutions engineer at Liberty Mutual, you’ll be responsible for guiding the development of systems, technical and product standards based on business plans and long-term strategies, while working in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company. ***This is a hybrid position requiring two days in the office a week (Boston, Portsmouth, Plano, Indianapolis, or Columbus *** Join us at the center of Liberty Mutual’s digital workflow ecosystem. Our Workflow & Automation squads’ power Hqueue, our Tier‑1, high‑performance...

Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President & CEO, Chief...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award  for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to underwrite new business and renewals within specified guidelines and authority levels, supporting the development of a profitable portfolio under the Accident & Health insurance class. This involves implementing underwriting strategies, building relationships, and making sound decisions to drive business growth and profitability within assigned territories. The role plays a critical part in achieving overall profitability and success in the Accident & Health underwriting business. Location: Boston, MA; Marblehead, MA or New York City, NY Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is between $109,000 - $164,000. Your New Role: Perform underwriting responsibilities including quote preparation, review of amendments, and plan exceptions...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: What you will do: The Senior Client Relationship Executive (SCRE) is responsible for the overall relationship and financial management of our most complex clients including, but not limited to: Large clients or blocks of clients with complex benefit plans and administration requirements Clients...

Company: Marsh Commercial Description: Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world’s leading insurance broker. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance. Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification. The role:  Associate Client Advisor / Apprentice Insurance...

Company: Marsh Commercial Description: We are seeking a talented individual to join our team at Marsh Commercial . This role will be based in the Worcester office . This is a hybrid role that has a requirement of working at least 3 days a week in the office. The role: Client Advisor (Account Handler) We have an exciting opportunity here at Marsh Commercial, as we’re looking to recruit a Client Advisor to join us in our Marsh Commercial Advisory Team. Within your role you’ll be responsible for servicing both new & existing clients with a range of commercial insurance products. For this role we are happy to consider those with either personal lines, private clients or commercial insurance experience whether that be as an existing Account Handler or even a Claims Handler or Underwriter looking to move into an Account Handler role. If successful you’ll be provided with a first-class induction, as well as be given the opportunity to attain chartered insurance...

Company: Mercer Description: We are seeking a talented individual to join our Cash and Trading Operations team at Mercer. This role will be based in Boston, MA. This is a hybrid role that has a requirement of working at least three days a week in the office. The Investment Trading Operations Specialist is responsible for executing daily, monthly, and ad hoc processes to support trading execution, reconciliation, data integrity, system administration, and documentation of procedures. This role involves ensuring accurate loading and reconciliation of daily data into trading and reporting systems, while collaborating closely with Operations associates, Portfolio Management, Client Service, Strategy, and Technology teams to resolve issues and fulfill ad hoc requests. The Analyst serves as a key point of contact for internal stakeholders, providing timely support on servicing issues and other operational needs. We will count on you to: Manage daily morning...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Account Manager Position is located in Newburyport, MA Account Managers are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Personal Lines Workflow Manual. Only using approved Action Codes in AMS 360. Following up and completing open suspense’s daily.   Servicing and selling personal insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing representatives,...

Description Under supervision, the CAT Management Analyst is responsible for the collection, quality assurance, modeling and reporting of the data used to assess vulnerability to natural and man-made events. Contributes to the development of risk management tools, data models, and processes needed to monitor and control exposures. Collaborate closely with cross-functional teams to process portfolios, interpret model results and generate insightful reports and recommendations to mitigate potential issues. Contributes to the continuous improvement of catastrophe modeling methodologies and processes, in order to enhance the accuracy and effectiveness of risk assessment process. Strong analytical skills, attention to detail, and the ability to communicate technical information effectively. This is a hybrid position requiring twice a week in-office with preference on candidates residing within 50 miles of Boston, MA office. Please note this is subject to...

Description Liberty Mutual is seeking a Senior Director of Strategy, Planning, and Resiliency for our Investments, Data, and Experience technology division. Reporting to the Chief Technology Officer, the senior director will facilitate strategic planning and lead resiliency efforts for the LMI Technology, Enterprise Data and Analytics Technology (EDATA), and Intelligent Work Platforms.   The role balances strategic foresight, operational rigor, and risk-informed decision-making, with a strong emphasis on building and running resilient technology ecosystems that can withstand disruption, scale with growth, and enable innovation, while enabling modernization and innovation across the enterprise.   Responsibilities   Executive Partnership & Influence   Support the CTO by orchestrating strategic planning, executive communications, and cross portfolio alignment, ensuring priorities are clearly articulated, decisions are...

Role Summary   As a Senior Product Owner, Guardian Insights you will help shape Guardian’s next-generation reporting and insights platform for group customers and brokers. You will redefine how employers and brokers understand key topics like plan performance, costs, and network engagement—enabling smarter decisions and better outcomes. You will translate the product vision into execution by owning the team backlog, guiding customer experience decisions, and driving delivery across data ingestion, APIs, event-driven workflows, and key engagement features. The role requires strong product instincts, technical fluency, and a bias toward decisive action, along with the ability to collaborate effectively across teams to deliver meaningful customer and business value.   You will:   Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and customer needs...