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Full Time call center insurance agent Massachusetts

35 call center insurance agent jobs found

Hiscox
11/02/2025  
VP, Digital Business Development Leader
Job Type: Permanent Build a brilliant future with Hiscox   Role: VP, Digital Business Development Leader Reports to: SVP, Head of Digital Partnerships Location: Boston, Chicago, Hartford, Manhattan, Atlanta The VP, Digital Business Development Leader at Hiscox is responsible for driving the profitable growth of Hiscox’s SME insurance products through our digital partnership channel, leading a team of business development managers and working with new/existing/prospective digital distribution partners.  This role will build and drive a best-in-class sale practice, develop and enhance deep partner relationships, and deliver innovative solutions that reflect a deep understanding of our partners’ goals.  The ideal candidate has a general manager mindset and can solve ambiguous problems, lead and develop a team of business development professionals, collaborate with internal and external stakeholders seamlessly, and deliver planned revenue for Hiscox’s digital...
Hiscox Boston, MA, USA Full Time
Covenir
03/23/2025  
Customer Support Specialist
Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...
Covenir Worcester, MA, USA Full Time
EMC Insurance
11/10/2025  
Territory Management Consultant Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    The ideal candidate will reside in the state of Massachusetts Oversees an assigned territory with broad and challenging agency partners driving profitable premium growth to achieve financial and operational goals.  Creates, implements and executes territory and agency strategies to achieve short term and long term goals utilizing all company programs, tools and resources in collaboration with internal business partners.   Builds and cultivates complex agency partnerships in person with agency ownership, management and frontline team members.  Establishes position as a subject matter expert while delivering product, underwriting philosophy,...
EMC Insurance MA, USA Full Time
Liberty Mutual
12/16/2025  
GenAI Security Platform Architect
Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.     This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH.   Job Introduction:   The Security Architecture &...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
12/16/2025  
Associate Account Analyst
Description This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.   This is a hybrid position. Candidates residing within 50 miles of Boston, MA or New York, NY office are required to report onsite twice a week. Please note that this is subject to change.   At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.   Responsibilities: Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter. Supports the underwriter and agent/broker with...
Liberty Mutual Boston, MA, USA Full Time
Nationwide
12/16/2025  
Sr Territory Manager, Business Development - Surety (Large Contract)
If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position to be based in Massachusetts. #LI-CL1 Job Description Summary Do you thrive in an environment where you can put your critical thinking and communication skills to work every day? Do you appreciate being able to contribute individually as well as collaboratively? Our Surety Underwriting team values initiative, the ambition to grow and learn, a broad skill set that includes everything from marketing to finance to risk analysis and a solutions-oriented mindset. We’re technology savvy and highly motivated to grow our business...
Nationwide MA, USA Full Time
Liberty Mutual
12/12/2025  
Executive Underwriter, Energy
Description   The Executive Underwriter is reponsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America. Key responsibilities Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Underwrite property, BI/DSU, third‑party liability, pollution/environmental, construction/EPC and energy-related cyber/OT risks. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial,...
Liberty Mutual Boston, MA, USA Full Time
Arbella Insurance
12/10/2025  
Service Center Associate
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA, USA Full Time
Allstate
12/10/2025  
Allstate Sales Agent
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Become a Sales Agent: Your Next Big Opportunity Are you a driven, self-motivated sales professional who thrives on building your own pipeline and closing deals? If you're a hunter who loves to chase down opportunities and maximize your earning potential, then this role is for you. Benefits of joining us! •Unlimited Earning Potential: Competitive uncapped commissions and generous quarterly bonuses. Your income is as limitless as your ambition. •Fast-Tracked Growth: Paid training, licensing, and continuous coaching to sharpen...
Allstate Orleans, MA, USA Full Time
Markel
12/09/2025  
Sr. Underwriter - Inland Marine
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The position encompasses Inland Marine underwriting for the Markel Specialty Northeast Region. The primary purpose of this position is to underwrite new business and renewals in a profitable manner and according to authority level and established guidelines, and participate in special projects having an impact on the business. Assigned larger and more important agents/brokers. Utilize underwriting tools to determine accurate classifications, rates, and premium charges. Understand state laws, including...
Markel Boston, MA, USA Full Time
H.W. Kaufman Group
12/07/2025  
Commercial Lines Underwriter
Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management   Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio Lead, train, and develop Assistant and Associate Underwriters Qualifications Bachelor’s degree or equivalent combination of education and experience   Minimum 3 years of commercial lines underwriting or brokerage experience required, excess & surplus experience preferred Demonstrated proficiency in sales and marketing...
H.W. Kaufman Group Boston, MA, USA Full Time
H.W. Kaufman Group
12/07/2025  
Personal Lines Underwriter
Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management   Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio Lead, train, and develop Assistant and Associate Underwriters Qualifications Bachelor’s degree or equivalent combination of education and experience   Minimum 3 years of Personal lines underwriting or brokerage experience required, excess & surplus experience preferred Demonstrated proficiency in sales and marketing Proven...
H.W. Kaufman Group Boston, MA, USA Full Time
Concord Group Insurance
12/03/2025  
Senior Claims Examiner
A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description: This job consists of providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting or other location. Responsibilities: Review and monitor open files. Aid with coverage, liability and damage determinations. Review closed files to provide feedback to claim handlers. Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices. Be responsible to oversee and coordinate various projects assigned, requiring communication with regional or branch claim offices. Develop and present educational material to claim associates in classroom and remote settings. Work effectively with associates and customers at all levels....
Concord Group Insurance Westborough, MA, USA Full Time
Concord Group Insurance
12/02/2025  
Field Claims Representative - Massachusetts
A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our role as a Senior Field Claims Representative will be responsible for the investigation, evaluation and settlement of assigned claims involving 1st Party Homeowner and Commercial Property claims. This role is a field-based position and will require travel to loss sites to evaluate the damages. This also includes s pecial investigation activities with an emphasis on investigating possible fraudulent activity.  This is a field based position, travel will be required within Central/Eastern Massachusetts, with occasional travel to other areas as required. Responsibilities Field appraise losses of all types for both personal lines and commercial lines claims Take loss reports directly from insureds and/or claimants and/or their representatives....
Concord Group Insurance Westborough, MA, USA Full Time
Allstate
12/01/2025  
Regional Sales Manager (Northeast)
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Regional Sales Manager is responsible for profitable growth and increased market share within an assigned geographic region. This role is accountable for: execution of the regions growth plans, successful development of Territory Sales Managers; achievement of regions sales and production plans including deployment and effective producer counts; developing regions employees. This individual takes strategic direction and reports directly to the Zone Sales Director. Position Location is in the New England area or state of West Virginia. Key Responsibilities: Provides direction and delivers...
Allstate MA, USA Full Time
Liberty Mutual
12/01/2025  
Senior Underwriting Officer, Risk Management
Description The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Risk Management portfolio, which services some of the largest companies in the U.S. The focus will be on Primary Casualty lines of business and Alternative Risk Transfer (ART) solutions, with close coordination with Excess Casualty teams. The Senior Underwriting Officer, Risk Management, will work with the leadership team, deliver technical expertise, and serve as the point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers'...
Liberty Mutual Boston, MA, USA Full Time
Liberty Mutual
12/01/2025  
Senior Underwriting Officer, Excess Casualty
Description   The Senior Underwriting (UW) Officer, Excess Casualty, will report to the Executive Underwriting Officer of Major Accounts Casualty.  Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Excess Casualty portfolio, which services some of the largest companies in the U.S. The Senior Underwriting (UW) Officer, Excess Casualty, will work with the leadership team, deliver technical expertise, and serve as the point of contact for the frontline underwriting teams for all questions, key decisions, or referrals. The role will engage with various product sets in Umbrella, Excess, and Alternative Risk Transfer (ART).   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for assigned lines of business (lead umbrella/excess) in Majors Excess Casualty. Interacts independently with field...
Liberty Mutual Boston, MA, USA Full Time
AIG
11/25/2025  
Senior Underwriter, Excess & Surplus Lines
About the role Summary: To market and underwrite for acceptable business in accordance with established, written underwriting guidelines.  Demonstrate leadership capabilities within the department.    What you need to know: Independently select, monitor, and price new and renewal business according to Company guidelines per Underwriter’s level of authority as outlined in individual “Authority Letter”. Market our products and services and travel accompanied to assigned agents as required.  Communicate with agents regarding rating, underwriting and policy issuance issues. Assist in the training of support staff within the team as well as within the Department.  Assist, implement, or coordinate special projects and timetables such as revised forms, new coverages/classes, research, and Underwriting Guide revisions.  Assist in planning, coordinating, and implementing in-house education training or other company functions.  Represent the company in a professional...
AIG Boston, MA, USA Full Time
Travelers
11/21/2025  
Outside Property Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers West Bridgewater, MA, USA Full Time
Sun Life
11/21/2025  
Senior Client Relationship Executive
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Senior Client Relationship Executive What you will do: The Senior Client Relationship Executive (SCRE) is responsible for the overall relationship and financial management of our most complex clients including, but not limited to: Large clients or blocks of clients with complex benefit plans...
Sun Life Wellesley, MA, USA Full Time

 

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