84 claims assistant jobs found

Position Title Fraud Call Center Assistant Manager   Location Troy, MI 48098   Job Summary The Fraud Assistant Manager plays a key role in supporting the Fraud Manager with the oversight, strategy, and operational leadership of the Fraud Detection team. This role ensures high standards of fraud prevention and investigation by driving performance, maintaining compliance with banking regulations, and upholding quality controls. In addition to managing individual workload, the Fraud Assistant Manager mentors and develops team members, leads performance evaluations, contributes to training efforts across business units, and offers subject matter expertise on fraud-related matters. The role also contributes to the development of policies and procedures, performs detailed reporting and trend analysis, and assists in managing complex projects aimed at reducing loss and mitigating risk. Acting as a fraud prevention expert, this position fosters collaboration across departments...

As the nation's largest physician-owned medical malpractice insurer, The Doctors Company has always been guided by our Mission: To advance, protect, and reward the practice of good medicine.  The Doctors Company is seeking an energetic, bright, and motivated individual with a history of high performance to join the Region II Claims Team. This is a great opportunity for someone with experience supporting partners in a law firm or Executives. The ideal candidate will reside in a Region II state, which encompasses states in the Midwest and along the East Coast. This is a hybrid or telecommuter opportunity depending on the final candidate’s location from the company's office. Position Mission The successful candidate must be extremely well organized, a strong communicator, capable of effectively managing high level projects, skilled at interfacing with key internal and external stakeholders, and able to prioritize high volume of work. The Executive Assistant must understand...

Customer Service Rep I Full-time Shift: 8:00 am to 8:00 pm (Shift bidding process based on seniority) Lansing, MI Assessment required-  Customer Service Rep   Blue Cross Blue Shield of Michigan is looking for outgoing, energetic, phone friendly individuals to work in a fast-pace call center environment. The Customer Service Reps analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected...

Customer Service Rep I Full-time Shift: 8:00 am to 5:00 pm Detroit, MI Assessment required-  Customer Service Rep   Blue Cross Blue Shield of Michigan is looking for outgoing, energetic, phone friendly individuals to work in a fast-pace call center environment. The Customer Service Reps analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected inquiries.  Primarily evaluates membership...

  H.W. Kaufman Group is seeking a detail-oriented and proactive Legal Assistant to support our in-house legal, compliance, and vendor management team. This role will serve as a central point of intake for legal and compliance requests across the organization, helping to triage matters, route assignments, track status, and support the efficient handling of a broad range of legal and operational work.   The Legal Assistant will assist with drafting, reviewing, editing, and organizing documents such as contracts, non-disclosure agreements, policies, letters, and other legal or compliance-related materials. This role will also support litigation matters, subpoena responses, intellectual property portfolio maintenance, HR investigations, and information security matters. The ideal candidate is highly organized, exercises sound judgment, communicates effectively with internal stakeholders, and handles confidential information with discretion....

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to: This position consists of providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting. Willingness to relocate after one or two years of training in the Home Office. Good interpersonal skills and accurate mathematical skills. Ability to effectively and tactfully deal with all types of people at all...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Business Intelligence Support Analyst– The Auto Club Group What you will do: Support management and senior staff in the research, analysis and development of Business Intelligence (BI) solutions.  Identify areas for data quality improvement and provide support in the resolution of data quality problems.  Provide training and support to end users regarding BI solutions and the IBI data warehouse.  Assist management and senior staff with the development of proposals and business cases.  Develop end user documentation and communication plans.  Analyze and assess the impact of changes to Actuarial, Underwriting, Sales, Processing and Claims procedures/systems including rate revision changes on data and reporting requirements.  Assist in the development of data management...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Training Manager Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002   Cedar Rapids, IA   : 333 1 st   Street SE Ste. 200 Cedar Rapids IA 52401   Coralville, IA:    3273 Ridgeway Drive Coralville IA 52241   Dublin, OH   : 5500 Glendon Court Dublin OH 43016...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates must reside within the state of Michigan for consideration. Fremont Michigan Property Desk Claims Specialist- AAA The Auto Club Group Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if needed.  Complete an investigation of the...

Perform technology functions to include but not limited to business and systems analysis, application development and process improvement. Serve as a liaison between the business area and the IT organization when needed. Identify, document and communicate system and process changes necessary to improve system and operational performance measures.  Possess an in-depth knowledge of line of business while contributing to the identification, analysis and recommendation of technical process improvement initiatives. Design, create and implement technical solutions. Support complex business processes. Conduct data gathering and analysis to understand business strategy requirements. Provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction. Evaluate ongoing department activity and propose new tools or technologies Assist in the business process redesign and documentation as needed for new technology....

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a VP, Underwriter in our U.S. Railroad Insurance team. Location: This position will be based remotely in Michigan. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers. Our business, your impact, our opportunity: As the VP, Underwriter, you will support the established Sompo Rail Unit evaluating complex railroad related liability risks.  You will build and manage partnerships with brokers and other distribution partners, leveraging strategic thinking to develop and maintain a strong pipeline of opportunities that support profitable growth in Sompo’s U.S. Railroad business. You will underwrite within your authority level and established guidelines while partnering across functions to deliver strong portfolio performance. What you’ll be doing: Underwrite complex accounts and...

Job Responsibilities and Requirements Launch your career with momentum. The STAR (Sales Training and Readiness) Program at Reliance Matrix is your fast track into a dynamic, high‑impact career in Sales . This one‑year immersive program is built for individuals who are hungry to learn, eager to grow, and ready to jump into a role where relationships, strategy, and results matter. As a STAR Associate, you’ll gain hands‑on experience, build your industry expertise, and sharpen your sales and service skills — all while collaborating with leaders who are invested in your success. You won’t just observe the business… you’ll contribute to it. Successful completion of the program propels you directly into a Sales position , where your earning potential and career growth are truly unlimited. Program Overview From day one, you’ll be part of a high‑performing team that will challenge you, support you, and help you grow. Throughout the program, you will:...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   *Currently accepting applications from residents of Michigan This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Personal Line Underwriter- Fremont Insurance What will you do: Works under minimal supervision with an intermediate-level approval authority to review, accept, reject or modify new and renewal business for moderately complex to complex Personal Lines policies while ensuring a profitable personal book of business.   Reviews risk acceptability to make objective decisions based on...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates for this position must reside within the state of Michigan for consideration. Fremont Michigan Property Desk Claim Representative II - AAA The Auto Club Group Reports to: Claim Manager as appropriate What you will do: Work under normal supervision with an intermediate-level approval authority to handle moderately complex claims within Claim Handling Standards in the field or inside units, resolve coverage questions, take statements, and establish clear evaluation and resolution plans for claims. Review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim, and initiate documentation in the claim handling system. Complete coverage analysis including a review of policy...

The Select Personal Lines Account Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact:  • Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations • Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients • Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly • Participating in the retention of...

Position Title Branch Banking Client Consultant II   Location Detroit, MI 48201   Job Summary The Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Claim Specialist – Bodily Injury – The Auto Club Group Reports to: Casualty Claim Manager II What you will do: (Primary Duties & Responsibilities) ACG is seeking a prospective Claim Specialist to work under minimal supervision.  In this position, you will: Handle highly complex new and reassigned auto and homeowner bodily injury liability claims. Adhere to ACG claim handling procedures, processes and guidelines. Complete...

Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality. Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance. Compile and analyze operational data to identify and resolve business problems. Utilize and maintain available reporting systems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process. Provide leadership team with status updates on projects and issues. Communicate and recommend policy changes to achieve project objectives. Assist in documenting departmental procedures. Create and present reports and presentations to display operational...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center. The Customer Service Representative is responsible for assisting callers regarding the company’s programs ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Handles our customers’ first report of claims Maintains a continual working knowledge of our client’s products, services and promotions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to and...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...