774 customer service advisor jobs found

The FNOL Customer Service Advisor ensures the delivery of exceptional customer support through fast, accurate, and empathetic communication while supporting First Notice of Loss (FNOL) reporting, claims intake, and administrative claim functions. This role serves as the first point of contact for policyholders, branch representatives, managing general agents, and business partners by assisting with claim reporting, customer inquiries, payment processing, documentation handling, and operational claim support activities. This position combines customer service, FNOL documentation, claims administration, and operational support responsibilities in a fast-paced, high-volume environment requiring strong multitasking, attention to detail, professionalism, and the ability to navigate multiple systems simultaneously. Qualifications: High School Diploma or equivalency required. Minimum 3 years of customer service experience required; call center experience preferred....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Director, API Development, you will lead a high-performing team responsible for the delivery and support of member operational data and APIs used across all of USAA’s lines of business.   You will direct, plan, and organize activities of professional and administrative staff engaged in providing information...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support the City of Philadelphia Deferred Compensation Plan and will need to maintain office hours weekly (3-4 days per week) out of their downtown office on JFK Boulevard. This role will require the candidate to posses their CFP along with their FINRA licenses 6/63/65 or 7/66. This is a G2 band role. #LI-COLE Job Description Summary Our team is a versatile group of individuals, working together to meet our customer’s needs. We value plan knowledge, the ability...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Reporting to the Senior Director, Customer Success Commercial and Government, you will be responsible for managing a mid-market and enterprise portfolio of accounts within our commercial vertical. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth. Your primary focus will be on customer engagement, retention, and success—delivering comprehensive engagement to foster strong relationships and measurable business outcomes. Key Responsibilities: Manage a large portfolio of accounts, overseeing the complete customer lifecycle from onboarding to renewal while identifying churn risks and growth opportunities at scale Own and close renewals for your book of business, consistently delivering on retention and net revenue targets with strong negotiation skills to secure multi-year, on-time renewals Provide proactive customer service and support, serving as a trusted advisor to guide customers...

Job Description: Commercial Insurance Account Manager     Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role: We are seeking insurance professionals with 5 to 10+ years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Manager,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Bodily Injury to join our team. Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury claims by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines. Notre équipe, en plein essor, est à la recherche d’un conseiller principal ou d’une conseillère principale en réclamations (dommages corporels). Relevant de la directrice ou du...

Job Responsibilities and Requirements The External Wholesaler - FI is responsible for prospecting, developing, maintaining, and enhancing sales relationships with licensed financial advisors and sales management in the financial institution distribution channel to increase sales of Reliance Standard's annuity products.  Sales Funnel: Develop and execute appropriate business plan to maximize territory sales and meet revenue objectives by identifying and developing top producing financial advisors Represent the company in a highly professional manner Support the strategic activities of the National Accounts Manager Work closely with assigned relationship manager to deliver sales goals by identifying and fostering leads Build and cultivate relationships within the Financial Institutions channel to build awareness of product benefit and features and ensure our products and services meet their needs Prepare and deliver clear, convincing and professional sales...

Description Liberty Mutual Insurance is committed to providing a range of superior property and casualty products to customers across the United States through a network of independent agents. Liberty Mutual is proud to support the communities that we live and work in and values a diverse work force. You will be engaged in meaningful work for an organization that is committed to "helping people live safer, more secure lives" every day.      As a Territory Manager, you manage an assigned territory, driving profitable premium growth to achieve financial and operational goals. Developing and managing broad and diverse agency partnerships, handling 200+ agency storefronts potentially over multiple states, and optimizing territory performance.                         Responsibilities:                                                            Owns and manages assigned territory driving profitable growth to achieve financial and operational...

Summary: The Corporate Events Specialist is responsible for planning and execution of all trade shows and external industry events with moderate direction. This includes assisting in the developing and maintaining event project plans to ensure all business needs are met. Additionally, this role includes daily marketing responsibilities ensuring a commitment to excellence and continuous improvement. The role is an in-office position located at our headquarters in Neenah, WI. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Business Process Owner Lead – Property Claims Process Optimization , you will lead planning for highly complex processes including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Understands the process operating objectives, business rules, performance...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As the Executive Director, Business & Data Analytics – Voice of the Member , you will lead the strategy, vision, and execution of USAA’s member feedback survey programs and advanced analytics capabilities that transform member insights into meaningful business outcomes, and the research enablement function that supports...

Senior Field Sales Representative New Hampshire / Western Massachusetts Company Vehicle Provided | Eligible for Variable Compensation Plan Build Relationships. Drive Growth. Shape the Future. At Utica National, our success is built on strong partnerships. As a Senior Field Sales Representative, you'll serve as a trusted advisor to independent insurance agencies across New Hampshire and Western Massachusetts, helping them grow their commercial insurance business while driving profitable results for both the agency and Utica National. This is more than a sales role. You'll influence territory strategy, identify growth opportunities, recruit and develop agency partnerships, and collaborate with underwriting and product teams to create long-term success. If you enjoy building relationships, developing business, and...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   GREAT PAY. GREAT BENEFITS. HIGH CAR FLOW. A CAREER WORTH MAKING A MOVE FOR.    Your skills are in demand. Join our Car Care team and put your automotive experience to work with competitive pay, a strong benefits package, and opportunities to grow your career. If you've been thinking about making a change, now is the time.   Location Details:  This is an onsite position located in our Mt. Pleasant Car Care Facility.   Position Schedule/Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Closed on Sunday. Schedule and shift assignments will depend on the technician position and level.    Compensation   Pay rates starting at  (rate based on experience + annual bonus eligibility)     General Service Tech: $15 - $17 hourly     C Technician: $17 - $25 hourly, based on production    B Technician:...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Position Summary We are seeking a dynamic and results-driven Commercial Lines Producer to join our growing team in St. Petersburg, Florida. This role is responsible for generating new business opportunities, cultivating strong client relationships, and growing a profitable commercial insurance portfolio. The ideal candidate is a proactive sales professional who thrives on building community connections, delivering exceptional client service, and helping businesses protect what matters most. As a trusted advisor, you will work closely with clients, prospects, carrier partners, and internal teams to develop customized Property & Casualty insurance solutions while contributing to the continued success and growth of the agency. Key Responsibilities Business Development & Sales Develop, maintain, and grow relationships with...

We are looking for motivated individuals with strong problem-solving skills, sound judgment, attention to detail, and a commitment to exceptional customer service. As a Claims Advisor, you will review, evaluate, and resolve claims by gathering information, interpreting contract terms, and making informed decisions using established guidelines. This role supports our Auto Warranty Claims Department, where you will learn about vehicle service contracts, repair processes, and claim handling. Prior claims or automotive experience is helpful but not required. We provide training and value candidates who are eager to learn, take ownership, and work well with others. Minimum Qualifications: High school diploma or equivalent combination of education and experience. Claims handling, investigation, adjudication, automotive, or related customer service experience is a plus, but not required. We are willing to train candidates with strong transferable skills and a willingness to...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   GREAT PAY. GREAT BENEFITS. HIGH CAR FLOW. A CAREER WORTH MAKING A MOVE FOR.   Your skills are in demand. Join our Car Care team and put your automotive experience to work with competitive pay, a strong benefits package, and opportunities to grow your career. If you've been thinking about making a change, now is the time . Location Details:  This is an onsite position located in our Indian Land Car Care Facility.   Position Schedule/Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Closed on Sunday. Schedule and shift assignments will depend on the technician position and level.    Compensation   Pay rates starting at  (rate based on experience + annual bonus eligibility)     General Service Tech: $15 - $17 hourly     C Technician: $17 - $25 hourly, based on production    B Technician: $40,000 -...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will support the Orlando and east counties. Financial advisor experience preferred. The ideal candidate will have the following: Strong presentation and communication skills for effective seminar delivery. Excellent relationship-building abilities to foster connections with clients and stakeholders. Leadership skills to guide and support a team of specialists. Problem-solving skills to address customer inquiries and improve processes. Knowledge of defined...

Position Summary   The Annuity New Business Case Manager is responsible for supporting the accurate and timely processing of premium payments for annuity contracts, ensuring proper cash handling, reconciliation, and compliance with all regulatory and operational requirements. This role plays a critical part in safeguarding funds, minimizing financial risk, and maintaining the integrity of new business operations.   The Case Manager monitors cash application trends, suspense activities, and processing discrepancies to identify opportunities for improved controls, efficiency, and accuracy. Through analysis of payment workflows and exception handling, this role helps drive process enhancements that reduce errors, improve turnaround times, and enhance the overall customer and advisor experience.   Through a combination of cash oversight, process governance, and cross-functional collaboration, the Case Manager helps drive operational excellence, strengthen...

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Performance Based Incentive Plans Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just...