922 customer support specialist jobs found

Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...

Join our Commercial Auto team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions...

Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Goldsboro, NC office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions...

As an Associate Business Compliance Specialist, you will provide a full range of compliance advice and services with specialist knowledge in support of American Family Life Insurance Company. As part of your work, you will manage our administrative processes and knowledge resources such as mailboxes and our SharePoint site. This work allows our company to continue showing up when it matters most and in a person’s darkest time. As a member of the Compliance Team you will have the opportunity to work many different people and areas throughout the enterprise giving you exposure to large network of colleagues to help build your career. In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; Phoenix, AZ 85034. Position Compensation Range: $52,000.00 - $77,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your...

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Minneapolis, MN . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Gather quotes from online platforms Assess quotes and binders on accounts for accuracy and prepare proposal documents for clients Qualifications:...

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Waukee, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Gather quotes from online platforms Assess quotes and binders on accounts for accuracy and prepare proposal documents for clients Qualifications:...

Sign-On Bonus Opportunity of up to $4,000* Pay Range: $31 - $72 / hour Our Perks & Benefits: Unlimited/uncapped commission – your earning potential is in your hands Lucrative incentive sales plans, bonuses and sales contests to recognize your success No cold calling – we provide a high volume of inbound leads and walk in traffic Comprehensive paid training and licensing, plus on-going mentorship and development Recognition-focused culture that celebrates your achievements Comprehensive benefits package including medical, dental, vision and life insurance Paid time off to recharge and maintain a healthy work-life balance Retirement Plan (401k) with company-matched contributions Fitness Reimbursement – up to $15/month for gym memberships Employee Assistance Program – confidential support for personal or professional challenges at no cost Extra Perks – optional plans for disability, hospital indemnity, health advocate...

Description Job Summary The Treasury Management Customer Experience Specialist II within the Commercial Card team plays a pivotal client-facing role supporting commercial clients, sales partners, and technical contacts. This role owns end to end implementation, onboarding, technical training, and ongoing service for Commercial Card programs and integrated payments solutions.  The Specialist provides high level servicing and research support for Commercial Card and integrated payables products, prioritizes and resolves complex issues, and drives timely execution of project milestones through disciplined implementation management. Strong working knowledge of virtual cards, supplier payments, AP automation, and vendor portal configuration is essential. Key Responsibilities: Client Relationship Management : Build and maintain strong client relationships for Commercial Card and Integrated Payments solutions,...

Description Job Summary The Treasury Management Service & Onboarding (S&O) Specialist within the SafeCash/Managed Courier (Cash Receivables) team has a pivotal client-facing role providing direct support for clients, sales partners, and technical contacts working with SafeCash clients. This role involves ownership of the SafeCash/Managed Courier product implementation, onboarding, technical training, and ongoing maintenance tasks for cash solutions. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution. This role also requires strong working knowledge of cash vendors and the ability to manage customer profiles within vendor portals. Key Responsibilities Client...

Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance your knowledge and skills and allow you to be an excellent resource for branch colleagues across the region. Colleagues on the ACES team will have the opportunity to travel between local branches and will need to be adaptable to work in different locations that can change daily. Dependability is a key component of the role and colleagues on the ACES team must have access to reliable transportation to facilitate working in multiple branches. ACES will be culture carriers, creating impact into each branch that they visit. One of the many benefits of this role includes having a...

Description Job Description: Geographic Expansion Community Launch & Engagement Specialist Overview The Geographic Expansion team is seeking a highly organized, proactive, and detail‑oriented Community Launch & Engagement Specialist to support the planning, communication, and execution of Community Launch events across multiple markets. This role partners closely with local teams, cross‑functional partners, and external vendors to ensure seamless event preparation, exceptional launch experiences, and strong community engagement. The Specialist manages logistics, facilitates meetings, and supports the operational readiness necessary for successful events. Key Responsibilities Project & Calendar Coordination Maintain updates to the master Community Launch calendar and overall project timelines. Schedule and support planning meetings with internal partners and external collaborators....

Description Job Summary The Treasury Management Service Specialist I provides onboarding, maintenance, and day‑to‑day service support for Business Banking and Commercial clients. This role supports clients with core to moderately complex treasury needs, is designed as the foundational entry point into the Treasury Management Service Specialist career path, and focuses on executing standard implementations, supporting client adoption, and resolving routing service issues while building the skills required to progress into more complex treasury work. The TM Service Specialist partners with Relationship Managers, Treasury Sales, Operations, and Product teams to deliver accurate implementations, timely service, and a positive client experience. Key Responsibilities Client Onboarding & Implementation Execute standard treasury onboarding, implementation, and product maintenance for Business Banking and...

Summary: Responsible for adjudicating PL, CL, Shipping and CarePlan claims as assigned.  The claims specialist also assists with administrative duties for the department, helping the team effectively negotiate and resolve claims in a timely manner and in accordance with established good faith handling procedures.     A secondary responsibility within this role is to provide support to the Jewelry Recovery Specialist with salvage related documentation including salvage-related invoices, payments, and recoveries. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you passionate about helping individuals secure their financial futures? Do you have a knack for building relationships and leading teams? If so, we invite you to join our dynamic team as a Senior Retirement Specialist. FINRA Series 6, 63, 65 or 7, 66 licenses required for this role as well as Arizona Life and Health license. The ideal candidate will have the following: Strong presentation and communication skills for effective seminar delivery. Excellent relationship-building...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you passionate about helping individuals secure their financial futures? Do you have a knack for building relationships and leading teams? If so, we invite you to join our dynamic team as a Senior Retirement Specialist. FINRA Series 6, 63, 65 or 7, 66 licenses required for this role as well as State Life and Health license. The ideal candidate will have the following: Strong presentation and communication skills for effective seminar delivery. Excellent relationship-building abilities...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Who We’re Looking For We’re seeking early‑career talent who are eager to learn, grow, and build a long‑term career in Claims. We welcome candidates who have graduated since Spring 2024 (or who expect to graduate by Spring 2026).   Location Requirement This role requires working on‑site in Des Moines, IA for approximately 1–2 years to support onboarding, training, and collaboration. After that period, flexibility may be available depending on...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance your knowledge and skills and allow you to be an excellent resource for branch colleagues across the region. Colleagues on the ACES team will have the opportunity to travel between local branches and will need to be adaptable to work in different locations that can change daily. Dependability is a key component of the role and colleagues on the ACES team must have access to reliable transportation to facilitate working in multiple branches. ACES will be culture carriers, creating impact into each branch that they visit. One of the many benefits of this role includes having a...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Internal Broker Support Specialist is our in-house expert delivering exceptional service to our brokers and customers.  They will perform various routine and defined support tasks in an office environment, up to 5 days per week.  KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned...