17 senior lead engineer jobs found

The Sr. Telecom Apps Software Engineer will have extensive knowledge of the NICE CX1 platform and is responsible for the design and development of solutions on the NICE suite of applications used by contact center staff.  The person in this role will be the technical lead for IT as well as being the subject matter expert for any business driven initiatives.  The person serving this role will also be responsible for monitoring and troubleshooting systems for optimal performance. ESSENTIAL DUTIES & RESPONSIBILITIES : Customer support and troubleshooting Perform analysis and resolve telecom related issues and service requests in a timely manner. Assist immediate team members, extended IT team members and vendors to resolve complex and cross product issues. Interact with vendor support and provide adequate communication about problem resolution. Proactively monitor systems and take corrective action when required. Document process and procedures according to...

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs Get to Know the business At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while...

Overview The Head of Engineering Experience and Platforms is responsible for championing the productivity, satisfaction, and continuous growth of our engineering community. This role ensures that engineers are empowered with intelligent, automated, and AI augmented tools, processes, and platforms that accelerate the delivery of high quality software at scale.  Reporting to the Head of Engineering and Delivery Enablement, this leader will shape the future of our development ecosystem by embedding AI native and agentic capabilities throughout the Software Development Lifecycle (SDLC). The team will own the creation and evolution of a seamless, scalable, and frictionless engineering environment—one that anticipates needs, orchestrates workflows, and reduces cognitive load through AI automation and smart developer assistance. Partnering closely with senior technology leaders and strategic stakeholders, this role will drive the modernization of our SDLC, enabling engineers to work in...

Principal Software Engineer - IE06GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Principal Software Engineer is a senior individual contributor responsible for setting technical direction and delivering complex, high‑impact software solutions within Personal Insurance. The role requires hands‑on technical leadership, architectural ownership, and innovation, ensuring solutions are designed with quality, scalability, reliability, and security from the outset. This position partners closely with Product, Architecture, Reliability Engineering/Operations, DevSecOps, and Quality Engineering to deliver measurable business value through disciplined engineering practices and technical excellence. Key Responsibilities...

Overview Good Things are Happening at Berkshire Hathaway GUARD Insurance Companies! We provide Property & Casualty insurance products and services through a nationwide network of independent agents and wholesale brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.   Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview: We are seeking a visionary and hands-on VP, Head of Engineering Practice to drive innovation across Engineering initiatives, shared services, and foundational frameworks. This role will be pivotal in shaping the engineering culture, establishing best practices, and delivering scalable, cloud-native solutions that power our enterprise platforms. This is a hybrid, 3x per week, in-office position in our Jersey City or Raleigh Offices. Key Responsibilities: Strategic Leadership & Governance: Define and execute the engineering strategy for engineering initiatives and shared services Facilitate Engineering Practice meetings with broad representation...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Position Overview We are seeking a seasoned  Enterprise Data & AI Architect  at the Lead/Principal level to serve as the technical authority and strategic design leader for MSIG USA's enterprise data platform and AI ecosystem. This is one of the most impactful and senior individual contributor roles within our Data, Analytics & AI organization. You will be responsible for defining the  overarching architecture  across our data platforms, AI/ML systems, data governance frameworks, and integration patterns...

Technical Lead Reports To:  Value Stream D&T Leader Career Stage:  Technical Leadership / Product-Level Engineering Lead   Role Summary As a Tech Lead, you’ll serve as the hands-on technical leader for a product or platform within Guardian’s Digital & Technology organization. You’ll guide engineers in building secure, scalable, and high-performing solutions, while ensuring engineering practices align to Guardian’s architectural and delivery standards. Working closely with the Value Stream D&T Leader and Product Managers, you’ll translate business outcomes into technical execution and foster a culture of engineering excellence. You Will Lead the design, development, and technical delivery for one or more agile squads. Define and enforce coding standards, best practices, application support and test automation strategies. Manage all team level dependencies in partnership with Product Owner. Continuous look for opportunities to optimize the team...

We're a small data team at an insurance company that moves like a startup. We're looking for someone who loves building with AI, not as a side skill, but as the main event. Can you build something, with AI, by Friday that changes how a team works on Monday? THE ROLE Prototype and ship AI-powered tools that change how our business operates. Internal copilots, intelligent automation, smarter analytics interfaces. You’ll work closely with our Analytics Engineering Lead and report to the Head of Data Science. Vontributing to both what we build today and how we think about AI over the longer term. This isn’t a research role. It’s not a prompt engineering role. It’s an engineering role where AI is the primary instrument.   WHAT WE’RE LOOKING FOR Someone who builds things with AI that real people use. You move from idea to working prototype quickly and have the judgment to know when to push to production versus when to start over. You follow the AI space closely, have...

Head of Intelligent Delivery Platforms The Head of Intelligent Delivery Platforms is responsible for operating the enterprise product delivery and AI Engineer productivity platforms.  This role shifts the organization’s focus on supporting and optimizing enterprise delivery. Reporting to senior technology leadership, this role manages the Technology AI Productivity platform and delivery management platforms.  The Head of Intelligent Delivery Platforms ensures that delivery execution is transparent, data‑driven, and continuously improving, while embedding intelligent capabilities and portfolio‑level decision‑making. This leader partners closely with Engineering, Operations, Architecture, Product and Business stakeholders to delivery operations and establish delivery platforms as enterprise accelerator.  Key Responsibilities Accountable for enterprise delivery management platforms (e.g., Jira, Confluence, ServiceNow SPM). Accountable for Enterprise AI Engineer...

Overview We are seeking a Senior Operations Consultant to join our Optimization and Transformation team. This role drives operational excellence by partnering with Operations, Underwriting, Sales, and Claims teams to discover, analyze, and transform business processes across the organization. You will conduct discovery sessions to understand end-to-end operations, design future-state operating models, and support strategic initiatives including platform migrations, automation implementations, and operating models, including consolidating multiple groups into unified operations with standardized workflows. Beyond project-based work, you will serve as an ongoing business process partner to field teams, providing continuous support for process innovation and problem-solving. You will also act as a liaison between business operations and cross-functional partners including Operational Delivery & Implementation, Finance, and Technology. Success requires deep knowledge of...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This role offers extensive opportunities to partner with the business, shaping and refining strategy through a rigorous, data-driven pricing lens. The individual will be expected to translate analytical insights into clear recommendations and actively influence business outcomes. Success in this role requires close collaboration with internal and external business partners, as well as actuarial senior leadership. We are seeking candidates with strong problem-solving capabilities who can navigate complex and ambiguous issues, apply sound judgment, and determine the appropriate course of action. The role demands the ability to develop practical, actionable recommendations that guide business...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary The Product Owner serves as the key bridge between Underwriting business teams and Technology, ensuring that underwriting solutions effectively support risk evaluation, submission intake, referral workflows, pricing support, quote/bind processes, and operational efficiency in the Commercial P&C insurance space. This role owns the product vision and roadmap for underwriting capabilities that support multiple underwriting product lines while also driving shared solutions and process improvements across...

Overview Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.   Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. As AVP, Strategic Analytics Services, you will play a crucial leadership role in developing the team’s analytics capability in our growing Middle Market segment. As a senior member of the Strategic Analytics team, you will work on high-profile advanced analytics projects that drive the company’s decision-making and strategies.  You will engage directly with business leaders across functions to identify opportunities to improve results. You will lead a team of data engineers and data scientists to build best-in-class analytics solutions marked by creativity and strong business acumen.  As a senior member of the Strategic Analytics team, you will shape how Arch thinks about data and...

We’re thrilled that you are interested in joining us here at the Amynta Group! We are seeking a results-driven Cloud Solutions Architect to play a leading role in the design, modernization, and governance of Azure-based platforms. This individual will be instrumental in advancing our cloud strategy—driving migrations, influencing architectural direction, and ensuring solutions are scalable, secure, and cost-effective across the enterprise. The ideal candidate is a proactive, action-oriented self-starter who takes initiative, operates with minimal oversight, and partners closely with stakeholders to move work forward. This is a remote position with occasional travel to an Amynta office. Preference will be given to candidates located in New Jersey or New York; however, qualified candidates based in Pennsylvania, Texas, and North Carolina are also encouraged to apply. RESPONSIBILITIES Define Azure landing zones, reference architectures, and guardrails aligned with...