947 senior quality assurance analyst jobs found

We’re hiring a Senior Quality Assurance Analyst to serve as a subject matter expert supporting quality standards, best practices, and compliance within the property and casualty insurance industry, including personal and commercial insurance operations. This role partners closely with the Enterprise Quality Assurance Manager and business leadership to evaluate handling quality, ensure adherence to established guidelines and regulatory requirements, and drive continuous improvement. The ideal candidate brings strong insurance knowledge, analytical capability, and experience conducting audits, reporting results, and supporting training and development initiatives. Requirements: •        Bachelor’s degree preferred; relevant insurance experience may be considered in lieu of formal education •        Minimum of seven (7) years of experience in personal and/or commercial lines insurance, quality assurance, or underwriting •        Demonstrated ability to work...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims....

Position Title Technology Project Analyst Sr   Location Troy, MI 48098   Job Summary The Technology Project Analyst Senior provides critical coaching, mentoring, and auditing functions on IT portfolio projects and processes within the IT Delivery Office (ITDO). As the Senior, they are expected to not only ensure the review and quality of the project artifacts, deliverables and process adherence to the Flagstar Bank Playbook and governance routines are being performed for their portfolio of projects but, also provide mentorship to other Delivery Analysts on performing these functions. The Sr IT Delivery Analyst generally has a higher volume of projects. The Technology Project Analyst Senior is expected to provide mentoring, advice and support around critical project delivery functions, including budget tracking and financial forecasting, project evaluation and monitoring, and maintaining compliance with corporate and public regulations. They provide support for both their...

Senior Software Engineer/Technical Analyst Job Description We are seeking a Senior Software Engineer to join our Group Operations Technology team. This hybrid role combines business analysis and hands-on development, enabling you to translate business needs into scalable technology solutions. You will work across the full Software Development Lifecycle (SDLC), partnering with cross-functional teams—including Business Analysts, Architects, and global engineering teams—to deliver modern, high-quality enterprise applications. This role also offers opportunities to contribute to modernization initiatives and leverage AI-enabled development practices to enhance productivity and innovation. Primary Responsibilities Translate business requirements into technical specifications, system designs, and user stories Develop and maintain applications using Java, REST APIs, React, JavaScript/TypeScript, and SQL Participate in Agile ceremonies (PI Planning, sprint planning,...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: Hybrid Position Schedule / Shift: Monday – Friday, 8am – 5pm Position Summary: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately. Employer will not sponsor applicants for U.S. work authorization (example: H-1B visa) for this role. Support management and senior staff in the research, analysis and development of Business Intelligence (BI) solutions.  Identify areas for data quality improvement and provide support in the resolution of data quality problems.  Provide training and support to end users regarding BI solutions and the IBI data warehouse.  Assist management and senior staff with the development of proposals and business cases.  Develop end user documentation and communication plans.  Analyze and assess the impact of changes to Actuarial, Underwriting, Sales, Processing and Claims...

The Bill Review Analyst Team Lead plays a critical role in supporting the daily operations of the bill review team. This position is responsible for ensuring timely and accurate processing of medical bills, providing guidance and training for team members, and serving as a key liaison between staff and leadership. The Team Lead will also assist with quality assurance, process improvements, and act as a backup to the supervisor when needed. This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Prioritize and assign high-urgency bills, including those from priority clients and aging inventory Review and resolve QA (Quality Assurance) default bills Stay current on system enhancements and fee schedule updates; communicate relevant changes to the team Assist the supervisor in maintaining and updating training materials, including jurisdiction-specific cheat sheets Conduct and support training for new hires and cross-training for existing team...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   A Brief Overview A cross functional role that focuses on capturing and understanding the business requirements at a user story level. Participates and collaborates on an Agile development team. Understands the overall business flows by working with Product Owners, subject matter experts (SMEs) and business teams on a regular basis. Defines improvements to business processes and products. Assists decision-makers in gathering information in order to make informed decisions. Collaborates with Product Owners and Quality Assurance (QA) to identify and write the detailed requirements of test cases. Creates and...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Summary:    The Quality Improvement job family serves the claims operation in a variety of capacities, most of which are carried out through specialized, technical   expertise . The primary functions of this job family are   comprised   of quality claim audits and quality assurance to   maintain   claims guidelines, consistent processes, level of quality, etc., of internal staff and external vendors. These jobs may also perform estimate reviews and/or do full reinspection. In other...

The Payment Integrity Analyst (Team Lead) assists with leading the Policy and Payment Integrity (PPI) team while maintaining the regular duties and responsibilities of this role which is accurately reviewing pre and post pay claim audits based on client, policy, industry standards and/or CMS guidelines. The Team Lead must also be knowledgeable of the application of client policy and industry standards within reviews conducted by CERIS including but not limited to itemized bill review, professional review, hospital outpatient; trend analysis of internal auditing, appeals of pre and post payment claims, and any other claim or record that requires quality review to determine claim accuracy; assist with development of internal quality assurance measures based on client policy and industry guidelines; perform quality assurance reviews; assist in researching and implementing best practices related to payment policy, and/or policy initiatives; researching various healthcare policies....

The Payment Integrity Analyst (Team Lead) assists with leading the Policy and Payment Integrity (PPI) team while maintaining the regular duties and responsibilities of this role which is accurately reviewing pre and post pay claim audits based on client, policy, industry standards and/or CMS guidelines. The Team Lead must also be knowledgeable of the application of client policy and industry standards within reviews conducted by CERIS including but not limited to itemized bill review, professional review, hospital outpatient; trend analysis of internal auditing, appeals of pre and post payment claims, and any other claim or record that requires quality review to determine claim accuracy; assist with development of internal quality assurance measures based on client policy and industry guidelines; perform quality assurance reviews; assist in researching and implementing best practices related to payment policy, and/or policy initiatives; researching various healthcare policies....

The Repricing Quality Assurance Analyst is responsible for reviewing, analyzing, and monitoring repricing audit data across multiple platforms to ensure accuracy, compliance, and efficiency. Works closely with internal teams to maintain contractual and organizational standards, enhance operational effectiveness, and improve client satisfaction. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Identify and resolve quality issues within repricing processes Develop and implement QA policies and procedures Monitor compliance with pricing guidelines and contractual requirements Investigate repricing discrepancies and apply corrective actions Prepare QA reports and documentation Collaborate with stakeholders to align quality objectives Provide training and guidance on repricing standards Conduct risk assessments to mitigate potential errors Maintain confidentiality of client data, PHI, and PII Additional duties as assigned...

The Procurement Analyst plays a critical role in supporting Enhanced Bill Review Programs by securing essential medical documentation, including itemizations and medical records needed to process claims accurately and efficiently. This position involves proactive outreach to providers, managing inbound inquiries, and ensuring all documentation meets quality and compliance standards, including HIPAA regulations. The Procurement Analyst is detail-oriented, organized, and thrives in a fast-paced environment where meeting production goals and collaborating with team members are key to success. This is an onsite position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Spend approximately 80-85% of the shift making outbound calls to providers to obtain required information; may also send email or fax requests Respond to inbound calls regarding claim status and related inquiries Maintain accurate records of all communications between the company, providers, and...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2500 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards for four years running, including the 2025-2026 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Systems Analyst to join our Legal & Compliance Technology Team in Newport Beach, CA. As a Senior Systems Analyst , you will play a critical role in Pacific Life’s growth and long‑term success by serving as a key liaison between Legal, Compliance, and Technology. You will partner closely with business stakeholders...

The Procurement Analyst plays a critical role in supporting Enhanced Bill Review Programs by securing essential medical documentation, including itemizations and medical records needed to process claims accurately and efficiently. This position involves proactive outreach to providers, managing inbound inquiries, and ensuring all documentation meets quality and compliance standards, including HIPAA regulations. The Procurement Analyst is detail-oriented, organized, and thrives in a fast-paced environment where meeting production goals and collaborating with team members are key to success. This is an onsite position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Spend approximately 80-85% of the shift making outbound calls to providers to obtain required information; may also send email or fax requests Respond to inbound calls regarding claim status and related inquiries Maintain accurate records of all communications between the company, providers, and...

The Functional Analyst, Senior is responsible for gathering, analyzing, and documenting business or system processes and requirements for NJM’s applications. This role will work closely with all Project, Business team members and Solution Owners throughout the project lifecycle. This role may be required to lead other team members and coordinate work efforts, assist in problem and solution scoping, effectively communicate requirements, and may get involved in quality assurance. Essential Duties and Responsibilities: Strategy Analysis:  Consistently support the alignment of business strategy with system implementations by assisting in the support of the FA team. Business Analysis/Elicitation Skills :  Consistently ensure that the business need is understood and articulated clearly by performing, and assist in supporting the FA team members. Requirements Life Cycle Management:  Consistently achieving deliveries that reflect business outcomes by collaborating with the...

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.  We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism....

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description Argo Group, through its operating subsidiaries, offers high-quality commercial Property and Casualty (P&C) insurance products and services tailored to the needs of businesses and public entities. At Argo Group, we leverage the success, discipline and expertise of our people and an understanding of our customers’ needs to provide a diverse portfolio of products and services. This approach helps those we insure drive down their ultimate cost through prevention and aggressive claims handling. Simply stated, our products and services help keep businesses in business. Argo Group US currently has a challenging opportunity for a  Senior...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

The Business Analyst is a pivotal role in translating workflow processes into actionable, clear, and concise business requirements and collaborating with cross-functional teams to drive automation, quality control, and application enhancements. In this role, the business analyst will serve as a liaison between stakeholders and product development teams, ensuring seamless communication and alignment to bring product enhancements and developments to successful fruition.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Collaborate with product management, operations, and software development to draft business requirements, document processes, and facilitate the successful implementation of product projects. Communicate effectively with all stakeholders and act as a subject matter expert and provide guidance on technical and functional aspects of product development. Analyze datasets and utilize techniques to extract meaningful insights and identify patterns to inform...