23 technical support associate jobs found

Employee Benefits Account Manager (Experienced) What You'll Do As an Experienced Employee Benefits Account Manager, you'll serve as the primary day-to-day partner for your clients, helping them navigate renewals, resolve complex service needs, and better understand their benefit plans. Working closely with consultants, carriers, and internal teams, you'll build trusted relationships through proactive communication, dependable follow-through, and the high-touch service experience R&R is known for.   This is an opportunity to join a collaborative team where experienced professionals are empowered to build lasting client relationships, solve complex challenges, and deliver exceptional service every day. Client Relationship & Service Management Independently manage a book of fully insured and self-funded employee benefits clients. Serve as the primary point of contact for assigned clients, building trusted relationships and delivering responsive,...

Employee Benefits Account Manager (Experienced) What You'll Do As an Experienced Employee Benefits Account Manager, you'll serve as the primary day-to-day partner for your clients, helping them navigate renewals, resolve complex service needs, and better understand their benefit plans. Working closely with consultants, carriers, and internal teams, you'll build trusted relationships through proactive communication, dependable follow-through, and the high-touch service experience R&R is known for.   This is an opportunity to join a collaborative team where experienced professionals are empowered to build lasting client relationships, solve complex challenges, and deliver exceptional service every day. Client Relationship & Service Management Independently manage a book of fully insured and self-funded employee benefits clients. Serve as the primary point of contact for assigned clients, building trusted relationships and delivering responsive,...

In this internship, you'll gain hands-on experience and work with a mentor to learn all about Industrial Hygienist role, and network with leadership at social events. Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the safety services internship, you will work with a mentor to learn how safety services play a vital role in the company’s success. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas.    What You’ll Do As an Industrial Hygiene intern within our National Accounts Division, you’ll work directly within our industrial hygiene and safety teams. Here is a look at what you’ll be doing: Conduct hands-on industrial hygiene consultations, including chemical and noise exposure assessments. Prepare detailed technical reports and develop practical recommendations to help...

Workplace Technology Engineers are responsible for leading the design, implementation, and maintenance of innovative technology solutions. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: . Through use of emerging technologies, tools, and vendors you’ll have the ability to identify opportunities for innovation and improvement within the workplace technology environment. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions...

In this internship, you'll gain hands-on experience and work with a mentor to learn all about Risk Control/Occupational Safety, and network with leadership at social events. Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the safety services internship, you will work with a mentor to learn how safety services play a vital role in the company’s success. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas.  What You’ll Do As a Risk Control/Occupational Safety intern, you’ll gain hands-on safety and insurance experience. Here’s a look at what you’ll be doing: Partner with experienced safety consultants across multiple Sentry business units to learn the ropes of risk control. Conduct safety walkthroughs and facility inspections across diverse industries, including property,...

This position serves as a senior technical contributor within the IT Infrastructure team, responsible for designing, implementing, and evolving enterprise infrastructure platforms that support the organization's strategic objectives. The role balances architecture, automation, operational excellence, and modernization initiatives to ensure technology services remain secure, scalable, resilient, and reliable. This role is expected to independently lead infrastructure initiatives, drive technical designs, oversee disaster recovery readiness, mentor peers, and contribute to long-term infrastructure strategy.    As a Senior Infrastructure Engineer, you will provide expert-level leadership across cloud and hybrid infrastructure environments, with a primary focus on Microsoft Azure, Infrastructure as Code, and automation. You will solve complex technical challenges with minimal direction, influence architectural decisions, and partner with technical and business stakeholders to...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a n   Associate Broker – Small Business Unit (SBU)   to join our growing team in   Madison, Wisconsin !        The   Associate Broker - SBU   is responsible for   supporting the retention and growth of the company’s Small Business Unit (SBU). This role works closely with insurance agents nationwide to deliver exceptional customer service,   maintain   strong client relationships, and provide technical   expertise   in environmental insurance. The Associate Broker serves as a key liaison between carriers, clients, agents, and other business partners to   facilitate   new business opportunities, renewals, and ongoing account service. This role does not typically require the use of a personal or rental vehicle for business purposes....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a n   Associate Broker – Small Business Unit (SBU)   to join our growing team in   Madison, Wisconsin !        The   Associate Broker - SBU   is responsible for   supporting the retention and growth of the company’s Small Business Unit (SBU). This role works closely with insurance agents nationwide to deliver exceptional customer service,   maintain   strong client relationships, and provide technical   expertise   in environmental insurance. The Associate Broker serves as a key liaison between carriers, clients, agents, and other business partners to   facilitate   new business opportunities, renewals, and ongoing account service. This role does not typically require the use of a personal or rental vehicle for business purposes....

Under the direction of the Director of Sales, the Personal Lines Account Executive will be responsible for generating new business sales to drive organic growth and to provide a high-level of customer service in retaining and servicing Personal Lines Accounts.   This opportunity is for an individual that enjoys networking, has a high level of professionalism, and a passion for providing personalized service to their clients. Essential Duties & Responsibilities Prospect and qualify new personal lines accounts that meet agency standards. Generate new business appointments through networking, referrals, and other sources to attract and retain clients. Identify cross-sell opportunities across departments and expand lines of business on current accounts. Meet or exceed assigned annual new business revenue and retention goals. Proactively manage an assigned book of business using the Epic Agency Management System. Obtain information requested by company...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position has responsibility for completing assigned legal work for the business of TruStage, focusing primarily on drafting and negotiating commercial transactions documents with strategic vendors and partners. This Position will develop legal expertise and establish primary responsibility and accountability for identified projects and/or legal work. The position...

Acuity is seeking a Business Training & Development Program Manager to lead the design and coordination of role-based training and development programs that build the technical knowledge, skills, and capabilities employees need to succeed in their roles. This role serves as the enterprise program and integration owner for learning, continuing education, professional development, and capability-building initiatives across Claims, Commercial Lines, Personal Lines, Distribution, and other business areas. Internal Deadline to Apply: November 4, 2026 ESSENTIAL RESPONSIBILITIES:   Manage the design, coordination, execution, and continuous improvement of role-based training and development programs that support employee readiness, technical knowledge, job effectiveness, operational excellence, and business performance. Coordinate Staff Functions learning and development initiatives, ensuring effective planning, communication, stakeholder alignment, change management,...

Job Description: We are looking to add a Sr. Client Service Consultant to join our Property Casualty team in Madison, WI . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: Understand client operations and exposures to ensure appropriate coverage is in place or coverage options are provided. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as well as items received by carriers are accurate and current including coverage schedules, policies, endorsements, and audits. Prepares client renewal documents and saves to...

This position will be filled working out of Sentry's Stevens Point, WI Strongs office. The Operations Technician Senior will support commercial lines (CL) operational and underwriting processes within guidelines by handling a variety of basic to moderately complex policy transactions that support the review and acceptance/decline of new or renewal CL business. This team member assists on behalf of underwriting claims, sales producers, and agents, compiles and/or shares policy and coverage for assigned lines of business and customers. They will ensure proper documentation and records management according to regulatory and Sentry standards. What You'll Do • Respond to internal and external information requests, including email and phone inquiries. Effectively explain plan details and/or processing requirements • Document and maintain customer policy information. Gathers necessary data from various sources, reviews data for accuracy and ensures appropriate resolution...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: New Berlin, WI. Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.   Provide emergency...

You will have a primary role in assisting corporate areas with staff planning, expense budgeting & tracking, reporting of actual to plan variances, & additional FP&A tasks as assigned. We’re seeking a self-motivated professional with technical and analytical skills to join our Financial Planning and Analysis team as a Senior Financial Analyst. If you’ve got a passion for helping others, our goal is to turn that passion into action. At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on and offering solutions and pricing that keeps customers coming back down the line. This position will be located at our office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.   What You'll Do   As a Senior Financial Analyst, you will:  Review financial...

Lead, develop, and oversee the day-to-day operations of SECURA’s Service Center, ensuring efficient delivery of technical services, expanding our agency footprint, and leading a team to meet operational and customer service goals. RESPONSIBILITIES:    Directly lead and manage a team of Service Center Specialists, including performance evaluations and accountability, coaching and training, scheduling, and fostering and maintaining an effective and positive team environment Act as a technical and informational resource for questions and projects Maintain strong agency relationships and keep agents up-to-date with monthly reports, open communication and special circumstances regarding their customers Maintain strong relationships and communication with Sales and Underwriting Teams to provide avenues for growth and improvement Track KPIs such as call resolution and average handle time.  Implement strategies to continuously improve productivity Handle escalated client...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:   This position is responsible for delivering high quality compliance services to clients. Services include research, analysis and training/education on compliance issues in order to meet our business objectives. This role is also responsible for collaborating, educating and advising our business partners on risk identification and mitigation strategies....

The salary range for this job posting is $97,153.00 - $194,990.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an immediate opening for Production Underwriter, Package Lines for accounts averaging over $75k in premium. Ideal candidates will reside in the Madison or Milwaukee, Wisconsin areas. This position will travel the assigned territory to visit agencies in order to develop new and existing relationships. A company vehicle will be provided. We may hire a senior level depending on candidate qualifications and the posting is inclusive of the non-senior and senior-level full range. This role will report to...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description This is a field adjuster role in Milwaukee, Wi area. A day in the life of a Field Property Adjuster, and what it takes to do the job!   As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: The role of Senior Counsel is for a legal professional who will be responsible for utilizing legal expertise to advise the activities of all levels of management, including all those who are conducting company business. A successful individual filling this Senior Counsel role will effectively build partnerships with business customers, have solid leadership skills and...