04/23/2026
Position Summary: The Training Specialist for P&C Training and Development is responsible for conducting workflows, procedures, and system training using Applied Epic and CSR24 agency management systems. This role supports new hires, existing employees, and employees from our new partner offices (newly acquired agencies), ensuring consistent adoption of agency standards, processes, and best practices.
Supervisory Responsibilities: N/A
Essential Tasks
Instruct new and existing employees on the proper use of Applied Epic and CSR24 agency management systems in accordance with established workflows and procedures
Deliver follow-up and refresher training for existing employees
Facilitate training using a variety of instructional methods, including virtual training via Zoom group sessions and one-on-one training
Conduct companywide webinars and workshops
Provide classroom style (in-person) training when onsite, supporting employees from newly acquired...
Higginbotham
Full Time
