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Boston, MA client service manager

688 client service manager jobs found in Boston, MA

Liberty Mutual
04/15/2026  
Senior Relationship Manager, Strategic Partnerships (Financial Services)
Description Liberty Mutual is looking for a Senior Relationship Manager to serve as the lead relationship manager for the Credit Unions partnership/channel – Liberty Mutual’s largest strategic partnership network, generating more than $1B in annual premium. In this role, you will own the day-to-day partner communication and operating cadence with key Credit Union stakeholders, and you will direct strategic execution of new growth initiatives and scaling opportunities in close collaboration with Credit Union counterparts and Liberty Mutual cross-functional teams (marketing, analytics, product, legal/compliance, and operations).   You’ll assess performance, identify opportunities, and turn insights into clear strategies and action plans. You’ll help lead partner check-ins and business reviews, build executive-ready updates and recommendations, coordinate delivery across internal teams, and resolve issues quickly. This is a high-visibility role working directly...
Liberty Mutual Boston, MA Full Time
Sedgwick
04/14/2026  
RN Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, Willington, MA region and must live in this area in order to be considered . Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...
Sedgwick Boston, MA Full Time
The Baldwin Group
04/10/2026  
Associate Client Manager, Commercial Risk - Construction Practice
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary: The Associate Client Manager, Commercial Risk serves as a technical resource for clients, advisors, Insurance Company Partners and prospects while providing prompt, efficient, high-quality service for designated accounts within our Construction...
The Baldwin Group Boston, MA Full Time
Liberty Mutual
03/26/2026  
Senior Manager I-Corporate Strategy & Research (Experienced)
Description About the Team The Corporate Strategy & Research (CS&R) group is an award-winning 35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
03/25/2026  
Senior Relationship Manager, Strategic Partnerships (Financial Services)
Description Liberty Mutual is looking for a Senior Relationship Manager to serve as a key relationship lead and consultant for a portfolio of strategic partners across the Financial Services vertical (credit unions, banks, fintechs, and credit card/bureau partners). In this role, you’ll work closely with senior partnership leaders to help drive partner growth and retention – assessing performance, identifying opportunities, and turning insights into clear strategies and action plans. You’ll help lead partner check-ins and business reviews, build executive-ready updates and recommendations, and coordinate across internal teams (marketing, analytics, product, legal/compliance, and operations) to launch initiatives, optimize results through test-and-learn, and resolve issues quickly. This is a high-visibility position reporting directly to the Vice President of Financial Services Strategic Partnerships.   Job Responsibilities Represent Liberty Mutual as a...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
03/23/2026  
Senior Manager II - Corporate Strategy & Research
Description This role will be based in our Boston, MA headquarters office working a hybrid schedule.   Advance Your Career at Liberty Mutual Insurance - A Fortune 100 Company   About the Team The Corporate Strategy & Research (CS&R) group is an award-winning ~40-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 45,000 employees in 900 offices worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective. Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current President & CEO, Chief...
Liberty Mutual Boston, MA Full Time
H.W. Kaufman Group
03/17/2026  
Personal Lines Underwriter
Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management   Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio Lead, train, and develop Assistant and Associate Underwriters Qualifications Bachelor’s degree or equivalent combination of education and experience   Minimum 3 years of Personal lines underwriting or brokerage experience required, excess & surplus experience preferred Demonstrated proficiency in sales and marketing Proven...
H.W. Kaufman Group Boston, MA Full Time
The Baldwin Group
02/05/2026  
Client Manager [Life Science], Commercial Risk - IAS Northeast
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. JOB DESCRIPTION SUMMARY: The mission is to be an integral part of the Commercial Lines team and partner with Advisors, Directors Risk Management, Client Service Specialists and others in the agency to deliver a high level of service to our commercial clients....
The Baldwin Group Boston, MA Full Time
Liberty Mutual
01/13/2026  
Senior Associate Consultant, Corporate Strategy & Research
Description About the Team   The Corporate Strategy & Research (CS&R) group is an award-winning 35-person enterprise strategy and internal strategy consulting team within Liberty Mutual Insurance, a Fortune 100 company with 40,000 employees operating in 28 countries and economies worldwide. The group serves as trusted strategic advisers to the CEO and Executive Leadership Team and drives transformational change by taking an enterprise-wide, customer-centric perspective.   Established in 1972, CS&R has an outstanding track record of developing future leaders and serving as a top talent feeder to the organization by creating an environment that fosters intellectual curiosity, professional development, and personal fulfillment. Alumni of the group include our current Chairman & CEO, Chief Insights & Solutions Officer, EVP & General Manager of Sales and Service, SVP & Head of BU Strategy, VP & Managing Director of Corporate...
Liberty Mutual Boston, MA Full Time
WTW
01/06/2026  
Director - Health and Benefits Consulting
As a Director - Health and Benefits Consulting, you will be a leader on the client service team and will be responsible for fostering relationships cross the client organization. You will be responsible for managing a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to generate business by participating in new business activities and expanding existing client engagements.  You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.   The Role Lead the design/management of group medical, dental, wellbeing, disability and time off plans for clients. Responsibilities include: Serving as lead project manager for clients; materially contributing to project plan...
WTW Boston, MA Full Time
AIG
11/13/2025  
Underwriter II, Retail Property
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriter II, Retail Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Retail Property Underwriting in Boston, MA AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role analyzes and evaluates risk and accepts, rejects, or...
AIG Boston, MA Full Time
Sedgwick
03/26/2025  
Field Case Manager
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...
Sedgwick Boston, MA Full Time
Voya Financial
02/05/2026  
Senior Manager, Partnership Activation
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Brown & Brown
03/27/2026  
Personal Lines Technical Assistant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Personal Lines Technical Assistant to join our growing team in   Dedham, MA !         The Personal Lines Technical Assistant p rovides administrative support and value-add services to Personal Lines Account Manager, Team Leaders and Producers.     How You Will Contribute:     Enter endorsement items into the Agency Management System. Verify for accuracy and bill all endorsements received from carriers. Follow up on overdue items. Process all requests for vehicle changes; issue ID cards accordingly; issue binders for leased vehicle requests; issue forms and follow up. Data entry of all applicable underwriting information, correspondence or all other client/carrier pertinent information into the profit center management system as required....
Brown & Brown Dedham, MA Full Time
Brown & Brown
03/10/2026  
Commercial Lines Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lin e s Account Manager to join our team !       The Commercial Lines Account Manager will w ork jointly with the Commercial Lines Leader and Office L eader with respect to servicing the Commercial Lines client base. Collaborate with the producer(s) in the servicing and marketing of new accounts.       How You Will Contribute:     Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.   Manage and retain existing books of business .   Follow up to address customer needs and resolve any problems or issues....
Brown & Brown Dedham, MA Full Time
Brown & Brown
03/08/2026  
Personal Lines Producer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Producer to join our growing team! Reporting to the Sales Leader, the Personal Lines Producer is responsible for achieving new business goals to drive revenue and growth. How You Will Contribute: ·        Responsible for the development and successful acquisition of new business revenue from new and existing clients. ·        Prospect sectors or market areas by identifying business needs and proposing company products and services. ·        Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits. ·        Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities. ·        Work in tandem with...
Brown & Brown Dedham, MA Full Time
Brown & Brown
10/21/2025  
Personal Lines Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is s eeking a Personal Lines Account Manager to join our growing team in Dedham, MA!     The P ersonal Lines Account Manager is responsible for providing exceptional customer service to clients, managing an assigned book of business, soliciting new business and rounding accounts and supporting Producer-led new business .  Account Managers analyze the personal insurance needs of their clients and recommend suitable insurance products.     How You Will Contribute :   Manage and retain existing book of business.   Continuously achieve all audit and performance standards as outlined by leadership.   Follow-up to address customer needs and resolve any problems or issues.   Manage and maintain agency management...
Brown & Brown Dedham, MA Full Time
Salem Five Insurance
03/10/2026  
Sr. Personal Lines Account Manager
Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position can be based in our Woburn, Danvers, Gloucester, Plymouth or Norwood office.  Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come...
Salem Five Insurance Woburn, MA Full Time
Salem Five Insurance
02/20/2026  
Private Client Sales Executive
Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be...
Salem Five Insurance Woburn, MA Full Time
Salem Five Insurance
10/27/2025  
Personal Lines Sales Producer (Insurance Sales)
Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Woburn, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about....
Salem Five Insurance Woburn, MA Full Time

 

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