82 jobs found in Cleveland, OH

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $5,000 Sign-On Bonus Payment Terms: $2,500 paid after 30 days of employment, $2500 paid after 90 days of employment. Location Details: 21304 Mack Ave, Grosse Pointe, MI 48236 Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health...

Position Title Branch Banking Client Consultant I (Part time)   Location Detroit, MI 48236   Job Summary The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research....

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

Department Preferences Advanced technical abilities, including expert level Excel skills Experience with membership reporting preferred Experience creating dashboards and pivot tables within Excel strongly preferred Experience with Salesforce preferred Obtain and analyze program specifications to develop contract language, proposal summaries and benefit comparisons relating to major accounts.  Coordinate implementation of new group and/or group wide changes with appropriate programs. Analyze, investigate, formulate, develop and initiate system changes to improve quality, processing time, and efficiency and benefit accuracy. Coordinate and draft all customized and standard proposal components. Coordinate account specific maintenance requests and maintains appropriate tracking logs.   Provide technical expertise related to proposal development, finalization and sales presentations to sell and promote new or modified BCBSM programs. Attend meetings with...

Customer Service Rep I Full-time Department Hours of Operations: 8:00 am to 5:00 pm (Shift bidding process based on seniority) Detroit, MI Assessment required-  Customer Service Rep   Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected inquiries.  Primarily evaluates membership issues/inquiries and price/adjudicates low complexity claims/inquiries.  Interact with others inside and...

Description Position Summary The Executive IT Support Specialist provides responsive, discreet, and professional technology support to executive leadership, senior management, board members, and other designated VIP stakeholders. This role ensures a secure, reliable, and seamless technology experience across devices, collaboration tools, meeting spaces, remote work environments, travel scenarios, and critical business events. The position requires strong technical troubleshooting skills, sound judgment, executive presence, confidentiality, and a service-focused approach in a fast-paced corporate environment. Essential Duties and Responsibilities Provide professional executive technical support through in-person, remote, phone, and on-demand channels. Respond quickly and professionally to issues affecting executive productivity, business continuity, travel, meetings, presentations, or time-sensitive...

As an Intern, you will help support the team by pulling reports from internal reporting tools to support leadership, assist with weekly employee education, employee incentive programs, and helping support other individuals on the team. This position will be located in Detroit but will require travel for in-person staff meetings. Interns complete required deliverables in a timely manner. In addition, interns provide support to analysts, senior analysts, and project consultants that helps maintain team momentum and allows staff to stay focused on higher-priority work. The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning...

The Learning and Development Intern will play a key role in supporting a team of instructional designers and learning and development professionals. This internship offers hands-on experience in the creation, delivery, and management of educational materials, as well as exposure to best practices in instructional design and adult learning. As an intern, you will:  •    Collaborate with instructional designers to design and develop training programs, job aids, and multimedia content. •    Support the implementation of instructional design best practices, including the ADDIE model (Analysis, Design, Develop, Implement, Evaluate).  •    Assist in managing project timelines, tracking deliverables, and maintaining documentation. •    Participate in team meetings, brainstorming sessions, and feedback reviews to enhance learning products. •    Research emerging learning technologies and recommend innovative solutions for course delivery. •    Ensure all learning materials meet...

Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality. Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance. Compile and analyze operational data to identify and resolve business problems. Utilize and maintain available reporting systems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process. Provide leadership team with status updates on projects and issues. Communicate and recommend policy changes to achieve project objectives. Assist in documenting departmental procedures. Create and present reports and presentations to display operational...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...

The Actuary Manager- ACA Individual Pricing is r esponsible to plan, organize, direct, control and lead assigned business unit, operating within broad objectives to ensure we are supporting the Enterprise with strategic support and analytics to optimize our competitive position in the market.   Conduct research, validate data and make recommendations using advanced principles in order to resolve a variety of problems in the absence of guidelines or precedents.   Manage activities of a department including but not limited to: performance of major actuarial functions, planning, problem solving, staff development, communication and review of actuarial policies and internal procedures; coordinate across departments and divisions.   Present key objectives to executive leadership as needed and represent organization on industry task forces and work groups.   Proactively seek out opportunities to innovate and develop new processes, procedures and solutions...

The Social Media Content Publishing Specialist translates brand and enterprise content into engaging, platform-appropriate social media experiences through content packaging, publishing, optimization and light creative development. Manage the publishing workflow for BCBSM and AHM social media channels, ensuring content is scheduled, optimized and delivered accurately across platforms. Translate brand journalism, corporate communications and enterprise content into channel-appropriate social media formats that support engagement and business objectives. Maintain and steward the social media content calendar, coordinating publishing schedules, approvals and platform-specific requirements. Write and adapt social media copy that reflects brand voice while aligning messaging to audience needs and platform best practices. Create and edit social media content using existing templates, approved brand assets and user-friendly design tools such as Adobe Express, Canva or...

Responsible for supporting the delivery of consultative services to executive leadership on a broad range of strategic, organizational, and operations effectiveness issues resulting in significant improvements, regulatory compliance, and positive financial outcomes to organizational processes. Responsible for documenting, periodically or as-needed, transactional processes with boundaries, key steps, inputs, outputs, information technology systems, and other relevant information to facilitate process improvement discussions with executive leaders.   Responsible for monitoring and assessing emerging and existing technology developments (e.g., robotics, artificial intelligence, analytics, natural language processing, lean methods) to assess applicability across company for core business process, efficiency, capability, and performance improvements.     Responsible for analyzing processes to identify inefficiencies, capability gaps across people, process, technology,...

Description This role will be onsite at our Detroit, MI office (also open to Dallas, TX). Summary: This role supports the development, implementation, and ongoing health of the bank’s Separation of Duties program, aligning standards, controls, and procedures with NIST guidance. The position partners with IAM, risk, business, application, entitlement, and infrastructure stakeholders to manage access conflicts, mature processes, deliver SoD matrices, and configure policies in SailPoint. Qualified candidates should have at least four years of relevant IAM and SoD experience, strong communication and delivery skills, and preferably banking, risk, or audit experience, a cybersecurity-related degree, and CISSP or CISM certification. Duties & Responsibilities: Assists in leading and executing SoD standards, controls, and procedures in alignment with the NIST framework Assists in leading development and...

Department Requirements Customer-focused self-starter with ability to interact with the State of Michigan, members and providers. Analytical thinker with ability to request and interpret data applicable to any project or assignment. Extensive experience managing and keeping multiple projects on track, meeting all required deadlines, and communicating timely updates to external and internal stakeholders. Experience with PPO and BCN benefits, certs and riders, Medicare and COB guidelines. NCompass, MembersEdge, FACETS, Benefit Explainer, Availity, Content Manager, CRM knowledge a plus. Knowledge of BCBSM products and services (for example Omada and Livongo) and wellness initiatives to provide recommendations for group customers.   Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing...

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM. Assist in preparing information and research materials to identify business problems, offer recommendations and assist  management with implementation of solutions.  Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization. Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.  Analyze...