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Colorado Springs, CO manager claims operations

92 manager claims operations jobs found in Colorado Springs, CO

USAA
03/24/2026  
Manager, Claims Operations - CORE
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management,...
USAA Colorado Springs, CO, USA Full Time
USAA
01/28/2026  
Manager, Claims Operations - Core & Express
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non-Injury Core and an Auto Non-Injury Express - Manager, Claims Operations. As a dedicated Manager, Claims Operations, for Auto Non-Injury, Core or Express, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business...
USAA Colorado Springs, CO, USA Full Time
Pinnacol Assurance
01/14/2025  
Join Future Insurance Operations Community
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative of ways! We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.  With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. During remote work, we’re still making time for fun! We host virtual painting classes, virtual yoga and Zumba classes, and...
Pinnacol Assurance Denver, CO, USA
Reliance Matrix
03/26/2026  
Mgr. - Supplemental Health Operations & Document Management
Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* The Manager of Document Management & Supplemental Health Operations is responsible for the strategic leadership, operational excellence, and continuous improvement of two critical functional areas: the Document Management Department and the Supplemental Health Operations team. This role ensures efficient document intake, handling, storage, and workflow processes while also overseeing high‑quality service delivery for Supplemental Health products, including claims operations, customer service support, compliance, and performance management. The leader in this position drives cross‑department alignment, promotes a culture of accuracy, customer focus, and operational efficiency, and ensures that all functions support enterprise goals. Key Responsibilities Strategic Leadership & Planning Develop and execute long‑term strategies for both Document Management and Supplemental...
Reliance Matrix USA Full Time
Openly
03/25/2026  
Insurance Product Manager (Remote, US)
Why Openly Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly Difference We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. The Price Difference : Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. The Experience Difference: From tailored claims handling to highly responsive customer service, we are...
Openly USA Full Time
AAA - Auto Club Group (ACG)
03/24/2026  
Senior Claim Specialist- Bodily Injury (Litigation)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   *** This position requires you to reside in the State of Michigan, preferably within the Metro-Detroit Area. In this position you are currently able to work remotely from your home; for day-to-day operations, with occasional "TRAVEL" for meetings (mediation, depositions & more), collaborative activities, or team building activities specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Senior Casualty Litigation Specialist (Michigan) – The Auto Club Group Reports to: Claim Manager II What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking a prospective  Senior   Claim Specialist  to work under less supervision with a high-level of authority. In...
AAA - Auto Club Group (ACG) USA Full Time
Flagstar Bank
03/23/2026  
Recourse Source Specialist
Position Title Recourse Source Specialist Location Nationwide, MI 48098 Job Summary Pay Range: 86-112K This job is responsible for mitigating the bank’s potential repurchase-loss risk, and providing cost savings to the company by refuting Demands made by Investor, Servicer and /or Mortgage Insurance (MI) Company partners.Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: Manage the bank’s Repurchase, Make-Whole, MI Deficiency, and MI Curtailment potential loss exposure.  Ensure timely appeal / repurchase in accordance with various Investor, Servicer, and MI Company requirements.  Communicate with internal / external business partners regarding Demand-level issues, deliver repurchase root-cause analysis to management peer group, conduct monthly (or as needed) pipeline status calls, and elevate issues as warranted.  Participate in regulatory exams to assist senior management in the representation of the Claims Mitigation function. Manage and coach...
Flagstar Bank USA Full Time
AAA - Auto Club Group (ACG)
03/20/2026  
APD Claim Representative II - Michigan
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** APD Claim Representative II (Michigan) – The Auto Club Group Reports to: APD Claim Manager I What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking an Auto Claim Representative II who works under normal supervision with an intermediate-level approval authority to handle moderately complex claims within Claim Handling Standards in the field or inside units.  Resolve coverage questions, take statements...
AAA - Auto Club Group (ACG) USA Full Time
Zenith American Solutions
03/18/2026  
Project Manager, Sr
Position Summary The Senior Project Manager is a key leader within the New Business & Client Conversion department, responsible for driving the successful implementation of new business and the end‑to‑end conversion of existing clients onto the Basys platform. This role oversees large‑scale, complex, cross‑functional technology projects—including system implementations, client onboarding, platform migrations, and major operational and technical upgrades. The Senior Project Manager ensures projects are delivered on time and within budget while maintaining a strong focus on client experience, operational readiness, data accuracy, and adoption of the Basys platform. This role partners closely with IT, Operations, Product, Vendors, and external stakeholders to ensure seamless delivery and long‑term success. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and...
Zenith American Solutions USA Full Time
Reliance Matrix
03/16/2026  
Middle Market Client Manager - Central Region
Job Responsibilities and Requirements The Middle Market Client Manager serves as the primary contact for a portfolio of middle market clients, providing expert guidance on benefit plans, contracts, and service issues.  This role builds strong client relationships, drives client growth, and ensures operational excellence through proactive engagement, strategic problem-solving, and cross-functional collaboration on Disability, Life, FML, State Leaves, Company Leaves (Paid and Unpaid) and ADA cases.   Client Relationship Management Serve as the main contact for assigned clients, providing guidance on contracts, plan structure, renewals, and issue resolution. Build and maintain positive client relationships through regular meetings and proactive communication. Educate clients on company processes, policies, procedures, and web services; keep clients and brokers informed of product and service enhancements. Collaborate with implementation teams to ensure smooth...
Reliance Matrix USA Full Time
Liberty Mutual
03/05/2026  
Small Commercial Senior Territory Manager
Description We are seeking a results-driven Senior Territory Manager to own and lead a defined geographic territory, driving profitable premium growth and strong agency performance across a broad commercial product portfolio. In this highly visible role, you will serve as a trusted advisor to independent agents and brokers, balancing day-to-day small commercial flow with strategic pursuit of targeted larger accounts. You’ll leverage deep relationship management, data-driven strategy, and cross-functional collaboration to optimize territory performance and achieve financial and operational objectives.   This is an excellent opportunity for a seasoned insurance professional who thrives in the field, enjoys building long-term partnerships, and wants to make a meaningful impact within a dynamic commercial insurance organization.   Key Responsibilities:   Territory & Agency Ownership Own and manage an assigned geographic territory, driving profitable...
Liberty Mutual USA Full Time
Pie Insurance
02/06/2026  
Manager, Pricing & Product
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. The Manager, Pricing & Product position is responsible for the profit and loss of Pie's Workers Compensation book of business. They have ownership over product design and pricing, regulatory compliance, and distribution along with a focus on quantitative analytics for measuring profitability. The role is responsible for measuring and monitoring how the business metrics are performing in a given timeframe and identifying trends - looking at mix of business changes, quote and conversion levels, claims frequency and severity results, as well as retention metrics. The...
Pie Insurance USA
Mercury Insurance
01/31/2026  
Lead Data Scientist – Property Catastrophe Modeling & Geo-Analytics
Overview Position Summary: The Team Lead – Data Science is responsible for leading a team focused on analytical projects on identifying business opportunities, answering business questions and developing business solutions.  The team member will need to be able to understand business needs and create research and implementation plans using data, statistical models and machine learning techniques.   Geo-Salary Information An in-person interview may be required during the hiring process   State specific pay scales for this role are as follows: $118,614 to $230,619 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $107,876 to $209,653(NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $97,089 to $188,688 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience,...
Mercury Insurance USA
AmTrust Financial
01/28/2026  
Manager, General Liability Claims
Overview At AmTrust Financial Services, we pride ourselves on fostering a culture of collaboration, innovation, and professional growth. We empower our employees to make meaningful decisions, develop their expertise, and advance their careers in a supportive and dynamic environment.   We are currently seeking an experienced Claims Manager – Commercial General Liability to join our team. This is an exciting opportunity to lead a talented group of Claim Professionals while contributing to strategic initiatives that shape the future of our claims operations. If you’re passionate about leadership, technical excellence, and driving results, we invite you to grow with us.   Why Join AmTrust? Career Development: We invest in your success through ongoing training, mentorship, and advancement opportunities. Collaborative Culture: Work alongside industry experts in an inclusive environment that values diverse perspectives. Innovation & Impact: Be part...
AmTrust Financial USA Full Time
GM Financial
01/27/2026  
State Manager - General Motors Insurance
Why General Motors Insurance?  At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.  This is a truly unique opportunity to join at the foundational stage of a start-up leading the transformation of the auto insurance experience.  GM has the largest connected vehicle fleet worldwide. In the US alone, there are currently 9M+ connected GM vehicles on the road and that number is projected to triple in the next 10 years. More than that, the OnStar system currently has access to over 900 data points from the vehicle. This surge in information about vehicles and how they are driven will revolutionize auto insurance. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion. We are serious about the safety and financial security of our customers.  Position open until filled.   The...
GM Financial USA Full Time
Pie Insurance
01/26/2026  
Manager, Premium Audit
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by  core values and operating principles  that guide every decision we make. As a Manager, Premium Audit, you'll be responsible for managing our premium audit operations through team leads and individual contributors, ensuring efficient and compliant audit processes while driving continuous improvement. You will translate functional plans into operational processes and guide execution to meet business objectives. This role requires strong management practices and the ability to navigate complex audit scenarios while maintaining excellent customer and partner relationships. You'll work cross-functionally to optimize audit workflows and contribute...
Pie Insurance USA
Mercury Insurance
01/08/2026  
Claims Customer Insights & Experience Manager
Overview We are seeking a dynamic, analytic, and collaborative Claims Customer Insights & Experience Manager to join our team. This full-time role will be instrumental in harnessing customer feedback and operational data to drive improvements in our claims processes, customer touchpoints, and communication strategies. The successful candidate will possess strong data analysis skills, project & program management experience, and a passion for elevating the claims customer experience.     As a Product Manager, you will work independently and collaborate closely with cross-functional teams including Claims, Experience, Product, Technology, and Claims Innovation. You will be responsible for enabling Claims Team Members and leaders to provide exceptional experiences to customers and third-party claimants.      The ideal candidate for this role is a highly analytical and collaborative professional with a proven ability to...
Mercury Insurance USA
HUB International
12/22/2025  
Vice President, Complex Risk - Commercial Division
Who We Are We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.    What We’re Looking For We're seeking a seasoned risk management expert as a leader in our Complex Risk team. This role requires a strong background in complex risk management, risk financing, and collaboration with specialized brokers. If you're a strategic thinker with a passion for risk management, we'd love to hear from you. As a VP in this role, you'll leverage your experience and expertise to support the building of our Complex Risk Practice and...
HUB International USA Full Time
HUB International
12/22/2025  
Associate Vice President, Client Service Centre
Who We Are We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.    What We’re Looking For Are you a seasoned insurance professional with a passion for leading a team? We're looking for an Associate Vice President for our Client Service Centre who thrives in a fast-paced environment, enjoys a challenge and is excited about supporting a growing team and hitting targets! Requirements Minimum Level 2 General Insurance License 5+ years of insurance experience Strong leadership background with experience leading a team...
HUB International USA Full Time
HUB International
12/22/2025  
Executive Assistant
Who We Are We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.    What We’re Looking For We are seeking an Executive Assistant to support our Chief Sales Officer and Executive Management Team. This position is based out of our downtown Vancouver office. We are looking for an independent self-starter who is resourceful and takes initiative to execute tasks in an efficient and streamlined manner; You are encouraged to recommend best practices for managing administrative and operational duties effectively. You must...
HUB International USA Full Time

 

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