12 bia customer service agent jobs found

As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization. We are currently searching for a Customer Service Agent to join one of our Massachusetts locations.  The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training for the first 90 days, this position can be hybrid work at home , with a few days in office and a couple of days at...

Description   Apply Today – Training Classes Begin in January 2027!   Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!   Key Date: Licensed Class: January 11, 2027 Unlicensed Class: January 25, 2027   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K...

Under limited supervision, investigate and resolve first and third party material damage, WC, PIP, BI, GL and Property claims which may involve coverage, liability, damage and legal issues. Effort may concentrate around intermediate exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations with stretch assignments based on experience. Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. Act as a mentor to new employees to facilitate the on-boarding process. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout.  Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by  telephone or in writing. This may include visiting the accident location to examine, photograph and diagram  physical facts and conduct neighborhood canvasses....

The Company    At Utica National Insurance Group, 1,300 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago. What you will do Commercial Lines Underwriters are responsible for underwriting risk including underwriting decisions on complex risks to apply insurance rules and regulations in accordance with guidelines. Managing a high-volume agency assignment with increased authority limits. Is able to prepare material for agency reviews and work with the account underwriter on agency production and loss ratio improvement plans. In this role, you will be responsible for...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners. Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The...

Bearingstar Insurance, a member of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer highly competitive salaries, bonus and incentives above commission, excellent benefits, and great training and development programs. We are always looking for motivated and self-driven individuals to join our sales team to help Bearingstar achieve its goal as being the top sales agency in our region. This is a great opportunity for an individual to build a sales career while contributing to the development of a large growing agency. Insurance experience is not required. We are looking for people who have strong community ties, professional networks, and personal relationships. Successful candidates have come to us...

Arbella Insurance Group is one of the leading insurers in the Northeast. To achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station. At Arbella, we know that the happiest and most productive employees are those who work in a great environment with people who share a common goal/vision, while maintaining a healthy life outside of work. We believe in investing in our employees and encouraging our people to grow and expand their knowledge and skills so that we, too, may continue to grow as a company. It’s no wonder that we've been recognized by the Boston Business Journal as a Best...

Description The Senior Underwriter is responsible for underwriting energy accounts independently within delegated authority, making data-driven accept/decline and pricing decisions for complex or high line-size risks across oil & gas, pipelines, power generation and renewables in North America.   Key responsibilities   Manage a portfolio of brokers/agents and clients; source and underwrite profitable energy business. Assess technical exposures using loss histories, engineering reports, production/operational data and modelling; set terms, limits, deductibles and reinsurance needs. Underwrite property, BI/DSU, third ‑ party liability, pollution/environmental, construction/EPC and energy-related cyber/OT risks. Provide portfolio analytics and insights to inform pricing, appetite and marketing plans. Maintain senior broker relationships and clearly articulate coverage differences and risk appetite. Collaborate with Claims, Actuarial,...

Under limited supervision, investigate and resolve first and third party material damage, PIP, BI, and Third party Property claims which may involve coverage, liability, damage and legal issues. Effort may concentrate around intermediate exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations with stretch assignments based on experience. Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. Act as a mentor to new employees to facilitate the on-boarding process. One of these positions will be in the Springfield office and one will be in our Bridgewater office. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout.  Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by  telephone or in writing. This may include visiting...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Branch Claims Representative II handles first party personal property and commercial property claims through the life-cycle including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately. Responsibilities Investigate first party personal property and commercial property assigned claims, confirm coverage, verify damages, and determine liability where applicable Take loss reports directly from insureds and/or claimants and/or their representatives Assist with claims related phone calls and handle incoming correspondence Evaluate and settle assigned claims based upon investigative results Demonstrate...

Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...