01/16/2026
We are seeking a Director of Engineering (ServiceNow Claims Platform Lead) to own and evolve a mission-critical specialty claims platform built on top of ServiceNow. This role is designed for an engineering leader with deep platform, integration, and data experience, not a traditional ServiceNow administrator. The claims platform is heavily customized and supports high-volume transactional processing, complex workflows, and deep integrations across policy administration, financial systems, and enterprise data platforms. ServiceNow CSM, App Engine, and Integration Hub are used as development and orchestration tools, not out-of-the-box solutions. This is a player/coach role. The Director sets architectural direction, owns technical standards and production outcomes, and remains hands-on with design and code when needed. The role partners closely with product management and business leaders on roadmap and backlog, and leads delivery through a combination of internal engineers and a...
Fortegra
Jacksonville, FL, USA
Full Time
