56 claims associate jobs found

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** APD Claim Representative II (Regional) – The Auto Club Group Reports to: APD Claim Manager I What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking an Auto Claim Representative II who works under normal supervision with an intermediate-level approval authority to handle moderately complex claims within Claim Handling Standards in the field or inside units.  Resolve coverage questions, take statements...

Play a key role in claims operations—handling records, payments, mail, and system tasks while working with customers and partners to resolve claims efficiently What You'll Do   As a Claims Technician, you will:  Analyze and process complex bills, checks, and invoices for proper coding and payment, including payments to law firms, claims suppliers, and injured workers. Research and resolve uncashed checks per company procedures, assist in securing IRS Form W-9 documents and ensure payments are coded properly.  Resolve title procurement issues with suppliers and customers. Coordinate document signatures with vehicle owners to align with state title compliance. Work with lenders to secure title and payoff information, letters of guarantee, and title copies.  Work with electronic claim documents. Compile, prepare, organize, review, and distribute moderate to complex claims materials to respond to various claims requests, including subpoenas, legal requests, and...

Provides prompt property claim investigation, evaluation and settlement or denial of claims with highly complex exposures. This is a desk focused position located in Sentry’s Stevens Point, WI; Edwardsville, IL; Madison, WI; Nashville, TN; or Charlotte, NC office locations under a hybrid work model. As a Claims Representative Specialist on one of Sentry’s Commercial Property teams, this highly experienced claims adjuster will provide prompt claim investigation, evaluation, and settlement or denial of highly complex claims including those in litigation. In addition, you will… What You’ll Do: Verify coverages and perform coverage investigations by gathering pertinent information Investigate losses and negotiate claims settlements with claimants and their legal representative within assigned authority limits Manage investigative process by taking recorded statements, obtaining investigative reports, evaluating damages or eligibility for benefits, and determining...

This role will oversee the day‑to‑day operational functions of a legal support team, ensuring efficient workflow, continuous improvement and high‑quality service delivery. What You’ll Do: As a Legal Operations and Support Supervisor, you will oversee the Legal Specialists and Legal Assistants at Sentry that provide critical support to the legal team.  You’ll also play a key role in establishing a legal operations function, allowing Sentry’s Legal Department to better understand the work we do to best align our efforts to Sentry’s strategic initiatives.   In addition, you will... Collect and analyze data on legal activities, performance metrics, and spend to provide insights for strategic decision-making. Oversee implementation and optimization of legal technology solutions like e-billing, matter management, and legal spend analytics to streamline tasks and improve efficiency. Assist the Legal Department in managing its legal spend and relationships with outside...

Effective workplace learning is intentional—it requires strategy, insight, and leadership. As a Learning and Performance Specialist, you’ll strengthen our culture of continuous development by designing and delivering solutions that elevate performance across Commercial Lines. You’ll use your insurance expertise, business acumen, and facilitation skills to equip associates with the knowledge and capabilities they need to excel. This role supports Commercial Lines Sales, Underwriting, and Safety Services across Direct Writer, Life & Annuities, National Accounts, Regional, Transportation, and Safety Services. What You’ll Do  Create practical, business-focused learning and performance solutions aligned with Commercial Lines strategies and goals. Partner with SentryU, instructional designers, and business leaders to assess needs, identify performance gaps, recommend solutions, and develop learning experiences (classroom, eLearning, blended, performance support, etc.)....

You’ll lead teams responsible for creating & executing learning strategies for our associates in our Commercial Lines, Personal Lines, and Customer Service & Operations business units. We believe learning and development is essential to individual and organizational growth and fully understand that it doesn’t just happen by accident. In fact, it requires a strong strategic plan partnered with individuals and leaders who understand the complexities of performance-based learning. Is that you? Do you have the experience and desire to work collaboratively to assess, plan, design, implement and evaluate performance-based learning and development initiatives? As the Associate Director of Learning, you’ll be part of the SentryU team, whose mission is to build capabilities, connections, culture, and commitment for all associates at Sentry, and have the opportunity to make a positive difference for others every day. What You'll Do As an Associate Director – Learning, you...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all....

Represent the interests of Sentry in a variety of ways relating to subrogation, including analyzing, researching, and asserting coverage positions for claims associates and management. What You’ll Do: As a Coverage Attorney, you will… Utilize your experience, education, and skills to develop coverage/legal opinions and educate claims associates regarding coverage and litigation issues as requested. Represent the interest of Sentry in subrogation related matters in a variety of ways, including analyzing, researching, and asserting positions for claims associates and management. Strategize complex insurance issues in the area of subrogation. Conduct extensive and detailed research on how the laws and applicable states affect the development and interpretation of coverages and legal defenses. Manage a partial caseload of litigated cases with varying degrees of complexity, and apply policy terms to non-routine, complex claims that involve multiple parties,...

Serve as first contact for claims, handling phone, online, and mail submissions, meeting call KPIs, collaborating in team huddles, learning Sentry units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

The Account Manager’s main responsibility is to manage daily client service needs for a designated book of business, which may be overseen by a Producer or Account Executive responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Account Manager also provides guidance to any third-party vendors managing aspects of the account                                                                                         Your Impact​  •    Client management:  •    At the direction of the Producer or Account Executive (Prod/AE), participates in renewal strategy including discussion of the markets to approach, claims reviews and exposure gathering  •    Manages a renewal book of business, including creation of...

The salary range for this job posting is $55,132.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. This is a home based role for candidates who reside in Wisconsin. This position requires travel primarily throughout Wisconsin. This position will include a company vehicle. This role will report to a Regional Vice President, Personal Lines. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest....

A highly experienced adjuster handling complex claims, involving latent construction defect and more, often in litigation. As an Environmental Claims Specialist, you will manage complex claims involving latent construction defect, environmental contamination, toxic tort, and more, often in litigation. This highly experienced claims adjuster will independently manage a caseload of complex claims to resolution. In addition, you will… What You'll Do: Verify historic coverage, if needed, and investigate long-tail losses, denying coverage where coverage does not exist. Evaluate damages, determine liability and set reserves. Work with selected defense counsel and co-carriers in the investigation and preparation of the defense of the insured. Detect potential problems or trends that require additional review, investigation or research and refer to appropriate level for resolution. Determine if contribution and subrogation potential exists and take steps necessary...

The HR Business Partner provides support and guidance to Sentry managers and associates across a range of areas such as talent acquisition and associate relations. What You'll Do As an HR Business Partner, you will: Execute the entire recruitment cycle for assigned positions from the requisition process, the presentation of candidates, and pre-hire screens to final offer letter.  Source active candidates from online databases, contact lists, internal databases and employee referrals. Source passive candidates through networking, cold calling, internet searches and research. Coordinate the employee exit process, conduct exit interviews, and provide critical information and input into termination decisions.  Coordinate the termination process involving HR Business Consultant, associate relations management and manager and as needed corporate security.  Serve as a point of contact for terminated associates. Review initial complaints, conduct investigations, and...

Primary Details Time Type: Full time Worker Type: Employee Actuarial Lead - Property Location: WI – Sun Prairie, GA- Atlanta, NY – New York City, IL - Chicago Work Arrangement: Hybrid (2-3 days in the office) The salary range for this role depends on experience and location.  See below for the range for your location. Atlanta, GA and Sun Prairie, WI $120,000 - $180,000 Chicago, IL - $132,000 - $198,000 New York City, NY - $150,000 - $225,000 The Opportunity This is an exciting opportunity for an experienced actuary looking to grow their career in the E&S Property space! The purpose of this role is to provide expert actuarial advice to business units, ensuring technical excellence in business planning, and deep dives into portfolio segments. Additionally, the role involves developing relationships with key stakeholders, coaching student actuaries, and supporting the actuarial manager as needed. The role also includes taking...

What You’ll Do As an Account Manager II, you’ll manage day-to-day service responsibilities for employee benefits clients while acting as a knowledgeable, dependable partner throughout the client service cycle. Client Relationship & Service Management Independently manage a book of fully insured and level-funded employee benefits clients (generally 2–100 enrolled employees) Serve as the primary day-to-day contact for assigned accounts, ensuring strong relationships and client satisfaction Lead renewals, annual reviews, and ongoing plan support, including claims, billing, enrollment, and service issues Present renewal data, plan comparisons, and market analysis to clients in partnership with the consultant Manage implementations and carrier changes from start to finish Collaboration & Team Support Attend client meetings (including in-person meetings) alongside consultants as needed Mentor and support Account Manager I team members Work...

Sentry is seeking an analytical and results driven individual to expand our actuarial capabilities in Claims. This position will be responsible for developing new analytical tools and capabilities to evaluate trends and performance in Claims; monitoring results, identifying issues and trends, and communicating throughout the organization.  This is a high-profile position with frequent interaction with executive leadership throughout Sentry. This position will be part of the Reserving team, but will partner closely with our Claims teams. If this opportunity resonates with what you’re looking for, we want to hear from you. We’re looking for an eager self-starter to join our team. The level that the selected individual will be hired at will be determined by the related skills and qualifications of the candidate hired. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position,...

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. Based on qualifications and experience,...

As a Renewal Underwriting Executive in our National Account business unit, you will provide consistent customized service through professional communication with customers and brokers. Sentry’s dedication to customers is embodied by our best employees. At Sentry, our associates take care of our customers with a passion for service and delivering business results. The primary responsibility is to retain accounts by developing and delivering a comprehensive stewardship process that fosters strong relationships with assigned National Accounts. The Renewal Underwriting Executive applies underwriting policy, philosophy and procedures to evaluate the acceptability of submitted or existing business.  The Renewal Underwriting Executive will serve the Chicago territory and will reside in the Madison, WI, Milwaukee, WI or Stevens Point, WI area. If the selected candidate resides in Stevens Point, WI they will report to our Division Street office location. Based on qualifications and...

Our Print to Mail area is responsible for overseeing the running of print jobs from batch computer systems. Print output includes billing statements, policy documents and other important materials. Our team is responsible for ensuring that the machines are operating correctly, and that the output meets quality expectations. This position will be located on-site at the Sentry Home Office in Stevens Point, WI and will be regularly scheduled to work Full-time 40 hours a week on night shift. What You'll Do As a Senior Print to Mail Operator, you will: Monitor and operate the control console of a high-speed printer in accordance with operating instructions, to process data. Respond to operating and computer output instructions. Use, monitors and modifies the inserter setups to process the daily work on the inserting machines. Accesses the reprint facility to reproduce damaged material for prompt turn around on time sensitive material. Set up and operate Print to Mail...

Sentry is looking to fill an opening on our team as a Director – Regional Commercial Lines Pricing. In this role you will effectively manage and lead a team charged with the development and implementation of strategies for analysis of losses and liabilities to ensure adequate pricing and overall financial strength of Sentry’s commercial line products in our Regional business unit. This position will be located at our Office in Stevens Point, WI in a hybrid work model and is not a fully remote opportunity. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do As a Director – Regional Commercial Lines Pricing, you will: Develop projection models for premium, policy counts, expenses, losses, etc. to forecast financial results Analyze rate making assumptions to provide pricing rate levels that are necessary to produce a profit Coordinate and communicate rate revisions and support documentation with...