34 claims customer service representative jobs found

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works under direct supervision, and within defined authority limits, to manage commercial claims with low to moderate complexity and exposures for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific accounts(s). JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of low to moderate complexity and exposure commercial claims by...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Main Function of the Position: Provide service associated with administration of Employee Benefit policies.  Provide all necessary support to the production efforts which are necessary for the achievement of the department's goals and objectives. Essential Duties and Responsibilities: Participate in client meetings/sales calls with brokers, employee enrollment meetings and all departmental service meetings. Responsible for the servicing of selected Group Agency Accounts. Functions include but are not limited to reconciliation of claim issues, benefit inquires, enrollment issues, and carrier premium billing discrepancies. Handle telephone inquiries. Intake and audit control of enrollment information. Track inquiries and complaints regarding carrier claims resolution. Act as liaison to intervene with delays in...

- The Customer Service Representative is a key point of contact for the company’s brokers and customers and is responsible for delivering a responsive, professional and personal service experience across telephone, email, chatbot and other communication channels. The position combines customer service with accurate system and contact-data maintenance. Working under the direction of the Customer Service Manager, the Customer Service Representative helps ensure that brokers and customers receive timely assistance, company records remain accurate, and technology enhances rather than replaces the human element of the customer experience. Key Accountabilities/Deliverables: Provide a professional, responsive and personalized experience for all inbound broker and customer telephone, email and electronic inquiries. Monitor chatbot activity, respond to or escalate inquiries appropriately, and maintain the human element of digital customer interactions. Accurately enter,...

Hybrid Role: Two days/week in office, the remainder of the week from home. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. The training is also hybrid. Permanent schedule begins upon completion of training program. Market Range 3 / 40 hours per week / $39,300 - $58,951 Accepting applications until 9/23/2026 Available schedules: 1. Tuesday to Saturday 9:30am to 6:00pm  2. Tuesday to Saturday 11:30am to 8:00pm 3. Tuesday to Saturday 10:30am to 7:00pm 4. Monday to Friday 12:30pm to 9:00pm 5. Tuesday to Saturday 12:30pm to 9:00pm *If your shift does not include working weekends, you will be placed on a weekend rotation. This will include a Saturday every 4-6 weeks for 4 hours. Benefits & Perks: Shift differential-10% on top of all your hours worked once you are working your required shift. Medical, Dental, Vision Insurance Mileage Reimbursement Paid Time Off Employee Education Programs with...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be an acknowledged technical expert in Markel Claims, responsible for resolving claims posing the highest exposure to the company. The position will have significant autonomy. The position will act as a leader and resource to other examiners and managers in the Casualty Claims division and will provide legal and claims support to the Casualty underwriting business partners. Job Responsibilities Manage a full case load of the most complex/high exposure claims within Casualty Claims...

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United States,...

The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving commercial general liability claims in primarily New York venues with a concentration in New York Labor Law.  With skills in detail orientation and analysis, you will interpret coverage and prepare detailed coverage letters.  Through frequent contact with defense counsel, you will use decision making skills to guide, review, and authorize work on litigated cases. Consultation with supervisors on complex...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist, Small Business Unit executes all administrative tasks related to account management and policy servicing for small commercial accounts.  These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Analyzes and processes claims by gathering information and drawing conclusions. Manages and evaluates General Liability claims affecting primary and excess policies in a fast-paced E&S Claim environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Employee Benefits Account Manager   to join our growing team in   Garden City, NY!     The Employee benefits Account Executive will retain and grow business by servicing and managing client and prospective client relationships through collaboration with team members to deliver exceptional customer service, achieve client satisfaction, and drive new business opportunities.     How You Will Contribute:     Manage and retain the existing book of business while pursuing new growth opportunities through networking, referrals, cross-selling, and strategic business planning. Establish and maintain strong relationships with clients, prospects, carrier partners, and internal stakeholders across the organization. Plan, direct, and manage the renewal process...

Summary Serve with impact. As a Senior Client Service Representative, you’ll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You’ll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you’ll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you’ll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO     As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes,...

The Client Manager Associate, Premier Market will assume overall responsibility for managing a client book of business in the 2-99 life space. They will be responsible for persistency, growth, and profitability of this book through relationship development with clients, brokers, and key Guardian internal partners. These partners include Underwriting, Sales Support, Service and Claims. This position will also directly work with Sales Representatives to uncover opportunities to add additional lines of coverage to existing business. This position requires the individual to be an ambassador to the business and always use best practices. The Client Manager Associate is directly and/or indirectly accountable for activities associated with renewing plans (plan retention) and adding new lines of coverage (“add issue”) including, but not limited to, generating plan options and quotes for additional lines of coverage. The individual will proactively evaluate their existing book of...

The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do This is an important claims support role that helps keep our claims processes efficient, organized and moving.  With skills in detail orientation and organization, you will sort and index claims-related documents on a daily basis so our claims adjusters can begin their work in servicing our customers.  Other administrative tasks will be assigned to help you learn, grow, and develop into the role.  This is your opportunity to begin your career in the insurance industry!  Key...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   a   S enior   Account Executive, Private Equity   to join our growing team !             This Senior Account Executive role sits within the Private Equity practice of Brown & Brown,   operating   under the specialized platform of Krauter & Company. As a leading full ‑ service international insurance and benefits brokerage, Krauter & Company has reimagined the traditional brokerage model to deliver a more strategic, consultative, and analytically driven approach to risk management. In this position, the broker plays   a central role   in supporting private equity clients and their portfolio companies throughout the investment lifecycle, navigating complex casualty exposures inherent to acquisitions, operations, and divestitures....

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary The Senior Personal Lines High Net Worth Account Executive would be responsible for providing professional stewardship to include annual exposure reviews ensuring that their clients are adequately protected. This would involve...

Description We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-driven underwriting decisions within delegated authority, with limited guidance from leadership. You will evaluate and price moderately complex to complex accounts, manage broker and client relationships, and help shape product and portfolio strategy for your book of business.   To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with local brokers and agents, so remote hires outside the designated territory cannot be accommodated.   Key Responsibilities Underwrite middle market commercial accounts within assigned authority by assessing submissions, reviewing coverage terms, exposures, loss history, financials, and supporting information to...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Clearbrook Group Holdings Inc. ("Clearbrook"), through its operating companies Argo and Farm Family, provides specialized Property & Casualty (P&C) insurance products and services to businesses, organizations, and individuals across a range of markets. Guided by deep industry expertise, disciplined underwriting, operational excellence, and a commitment to exceptional service, we help our customers manage risk and navigate uncertainty with confidence. Through the strength of our people and a...