10/21/2026
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: Arch is seeking a customer-focused Customer Service Associate to support our Travel, Accident & Health business during our day shift. In this role, you will serve as a primary point of contact for customers, handling inbound calls, emails, and online chat inquiries while delivering exceptional service and support. This will be a day shift position (8:30AM - 5PM EST). Responsibilities and Accountabilities: Answer client service and claims calls for travel, accident and health plans Respond to general email inquiries and online chat conversations Resolve complex call inquiries through appropriate resources Determine appropriate product for...
Arch
Cockeysville, MD
Full Time
