56 client services representative jobs found

The  Customer Service Representative   (CSR) provides exceptional service to insureds, carriers, and partners by responding to inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Affinity Customer Service team. Collaboration, teamwork, and strong communication within the team are key to success.  Your Impact:   Respond to inbound calls, emails, and other inquiries from customers and carriers in a professional, courteous, and timely manner.  Place outbound calls as needed to follow up on customer inquiries, resolve outstanding issues, or provide updates.  Maintain accurate and complete customer service notes and documentation in the CRM system.  Process client requests, policy changes, and updates...

Overview We are a growing Cyber/Technology Claims team with offices nationwide. This role is ideal for an early‑career claims professional or attorney interested in developing expertise in cyber, technology, and data privacy claims. The Cyber Claim Representative will handle a portfolio of first‑ and third‑party cyber claims under the guidance of more experienced team members, while working closely with insureds, brokers, outside counsel, and internal partners. This position supports accurate, consistent claim handling and contributes to strong client relationships and portfolio performance.     Responsibilities Assist with the investigation, analysis, and evaluation of first‑ and third‑party cyber claims, including coverage, liability, and damages Manage assigned claims through resolution in accordance with best practices and established guidelines Coordinate with outside counsel and approved vendors, including...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role As a Crop Claims Rep, you will adjust both Federal and Crop Hail crop insurance policies in Southern Illinois. You'll work independently and with a team to efficiently work claims, and must effectively communicate with insureds, fellow adjusters, and agents. This position requires a highly motivated individual who can work under limited supervision. In this position you'll be required to climb grain bins and inspect crop fields in all weather conditions and must be able to lift 10 pounds. How does this role make an impact? - Upon receipt of claim the adjuster will: review...

Position Summary The Client Support Associate is responsible for clients who are using our digital platform by addressing inquiries and guiding them through policy-related matters throughout the policy lifecycle. This role resolves customer concern promptly, gathers feedback, and collaborates with internal teams. This position will work with production teams, back-office teams, and external customers. The Client Support Associate is responsible for providing excellent customer service to external clients. They maintain organized client records, identify process improvement opportunities, and educate clients on insurance details. What will your job entail? Job Responsibilities: • Work as part of a team to support external clients by answer calls, chats and emails in an accurate and timely manner. • Assists clients by addressing inquiries, resolving issues, and offering information related to insurance products and services. • Collaborates with underwriting and production...

About HUB    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of- a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.       Why Choose HUB?     Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Chicago, IL :   175 W. Jackson Blvd. 12th Fl. Chicago IL 60604   PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical documentation and the applicable disability plan interpretation including determining benefits due...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our dynamic Center of Excellence📍 Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604. ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers from some of...

Job Description About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. This underwriter role is focused on the construction business.  Responsible for underwriting, and servicing profitable builders risk business through relationships with construction brokers.  Essential Functions: Underwrites, and services both project and master builders risks within delegated underwriting authority.  Will also underwrite related Inland Marine classes, including contractors equipment, riggers liability, installation projects, and transportation.  Profitability & Underwriting Quality:...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role The Legal Department for the Illinois Farm Bureau, parent company of the COUNTRY Financial group, is seeking candidates for an attorney opening on its Transactions team. This team represents the interests of Illinois Farm Bureau and COUNTRY Financial on a wide variety of transactional and corporate matters, including but not limited to contracts, real estate, tax, investments, risk management, privacy/data security, marketing, and corporate governance. How does this role make an impact? - Provides wide range of legal service, involving independent planning, research,...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking a Customer Service Representative to support billing, payment processing, and customer account activities within a fast-paced insurance environment. This role plays an important part in ensuring accurate payment processing, maintaining...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Leads the design, execution and evaluation of enterprise-wide learning and talent development initiatives, aligned to organizational strategy. Collaborates across the enterprise to assess needs, define priorities, and deliver innovative, cohesive, scalable learning and development solutions to meet those needs. Advances the talent strategy by integrating learning, development and workforce capabilities into a cohesive operating model that drives engagement and sustained organizational performance. Translates business strategy into actionable roadmaps while managing program...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Evaluates, prices, and selects profitable reinsurance business that aligns with COUNTRY’s overall reinsurance strategy. Assesses cedent quality and exposure accumulations, while maintaining disciplined underwriting standards. Develops innovative methods to gain actionable insights from reinsurance portfolios, enabling better risk management decisions. How does this role make an impact? Evaluates cedent submissions, exposure data, modeling results, and historical losses to assess risk quality and determine appropriate terms, conditions, and coverage structures....

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Underwrites agricultural new business, changes, reinstatements, and renewals. Work with our Agency partners to profitably rate and classify agriculture lines clients and provide financial reps and their assistants support while offering an outstanding underwriting experience. How does this role make an impact? - Reviews and underwrites agriculture lines risk (i.e., selection/rejection of new and renewal business) of new applications and in-force business with higher degrees of risk not processed by automated systems. - Administers and monitors underwriting rules and...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Performs sales activities by responding to inbound calls and web inquiries or by making outbound telephone calls for property/causality and life/health new business. Sales Contact Center representatives will follow the Sales Process to assess needs, make recommendations and sell auto and property policies over the phone. Sales Contact Center representatives will refer leads to financial representatives when they are unable to complete a sale. As the job family progresses it requires more focus on quality, execution, mentoring, training and development of entry level and intermediate...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Investigates, adjusts and maintains liability claims. Reviews coverages, obtains necessary investigatory information and determines liability. How does this role make an impact? - Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned Bodily Injury claims. - Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process. - Evaluates damages and prepares written estimates according to policy provisions and...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Our Institutional Investment group is seeking an experienced fixed income leader to join the COUNTRY Financial team. With approximately $20B under management, our group includes 20 highly skilled individuals investing in many areas of the financial markets - bonds, stocks, private investments, commercial mortgages and real estate. Our investment team also manages a derivatives program (used to hedge life insurance products) and a spread investing program. This director role will lead all efforts tied to COUNTRY’s investments in public fixed income, internally managed private...

The Client Relations Account Representative is responsible for promoting and renewing assigned Pearl Insurance coverage(s) to existing clients over the phone and through email, mail, and fax.  Answers inquiries through the call center from policyholders or insurance brokers regarding current coverage(s) and upcoming renewals. Your Impact: Conduct high volume of customer contact via the phone, email, mail, and fax to promote and renew assigned coverage(s) to existing Pearl Insurance clients; sell ancillary product(s) to clients. Facilitate the application and underwriting process with the client and the internal underwriter that includes – sending application to client; finalizing application and any applicable forms and prepare information for submission, following up with the client when additional information is needed to complete the underwriting process. Present the quote or estimate to the potential client; close the sale; attempt to gain market intelligence if...

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role As an Agency Learning Specialist, you’ll work side‑by‑side with our field leaders and agents to drive meaningful business growth. This role blends consultative partnership with execution helping field leaders and agents identify learning needs, uncover sales enablement opportunities, and translate strategy into action. If you thrive on collaboration, enjoy solving business challenges, and are motivated by helping others succeed, this role offers the opportunity to make an impact where it matters most. How does this role make an impact? - Consults with and gathers data from...