24 customer care advocate jobs found

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, Willington, MA region and must live in this area in order to be considered . Must have an RN prefers 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking a Director of Marine Underwriting Performance. This is a full time, exempt role. This is a hybrid opportunity, open to any Hanover location on the East Coast. POSITION OVERVIEW: This role resides within the Marine area of the Specialty division. Manages all sales and underwriting functions within assigned territories. Drives team performance regarding underwriting management, achievement of new business targets and ensuring consistent use and optimization of best practices and tools. Responsible for mentoring underwriters in their agency relationships, resolving escalations, and product knowledge. Collaborates with Operations partners on underwriting technicians and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking a Director of Marine Underwriting Performance. This is a full time, exempt role. This is a hybrid opportunity, open to any Hanover location on the East Coast. POSITION OVERVIEW: This role resides within the Marine area of the Specialty division. Manages all sales and underwriting functions within assigned territories. Drives team performance regarding underwriting management, achievement of new business targets and ensuring consistent use and optimization of best practices and tools. Responsible for mentoring underwriters in their agency relationships, resolving escalations, and product knowledge. Collaborates with Operations partners on underwriting technicians and...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

The Vice President Chief Actuary is a strategic leadership role responsible for overseeing the development and execution of actuarial models and indication development, advanced analytics, innovation and data-driven strategies. This leader will guide teams in delivering actionable insights, risk evaluations, predictive modeling, and financial forecasting to support the company’s business objectives and regulatory compliance. This leader has the ability to challenge, develop and lead their staff in pursuit of the function’s business objectives. A hands-on style, a service oriented/collaborative approach and a deep passion for excellence to align with the culture of Arbella and its values.   Lead and grow high-performing actuarial and data science teams. Drive the integration of actuarial science and advanced analytics to inform pricing, underwriting, risk management, risk selection and business strategies. Collaborate with senior executives on enterprise-wide decision-making ,...

Description Join a Growing Team and Tackle Some of the Industry's Most Complex Environmental Claims   Liberty Mutual is expanding our Environmental Claims team and seeking an experienced Environmental Claims Professional to manage high-exposure environmental, pollution, toxic tort, and mass litigation claims within our Commercial Specialty Lines portfolio!  This is an excellent opportunity for a seasoned claims professional who thrives in complex coverage and liability analysis, enjoys collaborating with legal and industry experts, and is looking to make a meaningful impact at a Fortune 100 carrier known for its financial strength, innovation, and commitment to customer advocacy.  In this role of Senior Technical Claims Specialist, you will exercise significant judgment and ownership throughout the entire claim lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution. You'll partner closely with...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Consultant, Population Health & Well-Being performs client-facing and internal work to support health and welfare, population health and well-being consulting initiatives.   This position sits within our Population Health & Well-Being team, a specialized part of Brown & Brown’s Employee Benefits Consulting line of business.   The Consultant, Population Health & Well-Being will be assigned to client teams and/or consulting projects and will work collaboratively with other consulting teammates across a broad range of employee benefits, health and well-being initiatives.   Core Responsibilities:   Technical Knowledge: Demonstrate reasonable knowledge of a broad spectrum of health and well-being trends, employer strategies, vendor solutions, emerging practices, and innovative approaches to inform client...

Description Role Summary:   The Head of State Government Affairs leads Liberty Mutual's state government affairs strategy and execution across multiple U.S. regions. The role manages regional government affairs officers and external lobbying resources, oversees the state team budget, and serves as a principal advisor to the Chief Government Affairs Officer, senior leaders, and business stakeholders on legislative, regulatory, political, and business developments.   The successful candidate brings deep state government affairs expertise, extensive insurance knowledge, strong strategic judgment, persuasive communication skills, disciplined execution, and the ability to align diverse internal and external stakeholders. The role independently evaluates complex and ambiguous issues and develops and leads advocacy strategies that advance Liberty Mutual's business, legal, and public policy priorities.   This is also a change management role. Beyond running...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. Note: This role has a hybrid (2x per week in office) work arrangement in our Boston, MA location. Job summary: Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Coaches and evaluates performance and quality of work delivered by team members. Creates motivating work environment for team(s) and ensures team is constantly learning and delivering quality code. Understands tools, architecture, security and scalability needs for assigned team(s); provides technical engineering guidance especially with...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Finance team is currently seeking an Accounting Manager in our Worcester, MA location. Position is eligible for Hybrid/Flex work arrangement. This is a full-time, exempt role.   POSITION OVERVIEW: Responsible for managing all day-to-day  accounting team functions, internal controls and quality assurance processes, and monthly/quarterly/annual internal and external GAAP and statutory reporting. This role oversees accurate and timely preparation, review, and analysis of financial information, regulatory filings, internal controls, and disclosures while ensuring compliance with NAIC, SEC, SOX, and company accounting policies. Requires expertise in specialized programs accounting...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Finance team is currently seeking an Accounting Manager in our Worcester, MA location. Position is eligible for Hybrid/Flex work arrangement. This is a full-time, exempt role.   POSITION OVERVIEW: Responsible for managing all day-to-day  accounting team functions, internal controls and quality assurance processes, and monthly/quarterly/annual internal and external GAAP and statutory reporting. This role oversees accurate and timely preparation, review, and analysis of financial information, regulatory filings, internal controls, and disclosures while ensuring compliance with NAIC, SEC, SOX, and company accounting policies. Requires expertise in specialized programs accounting...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a talented individual to join our growing team in a  remote or hybrid  role as a  Health & Benefits Managing   Consultant   As a  Health & Benefits Managing   Consultant , you will manage consulting projects for mid- and large-market employers (1,000 – 20,000+ employees), and help shape innovative, data-informed medical, dental, life, and disability benefit solutions that drive value and impact for our clients.   How You Will Contribute: Drive business results  through exceptional client service, management, and retention. Lead complex client workflows , overseeing all aspects of service delivery including strategy development, financial evaluations, plan design, renewals, vendor placement, benchmarking, and related studies. Design advanced benefits strategies  in partnership...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Finance team is currently seeking an Accounting Operations Supervisor in our Worcester, MA location. Position is eligible for a Hybrid/Flex work arrangement. This is a full-time, exempt role.   POSITION OVERVIEW: We are seeking an experienced accounting professional to lead a team responsible for key operational accounting activities supporting premium, loss, commission, cash, receivable, and collection processes. As Supervisor, Accounting Operations, you will support and oversee the accurate and timely completion of certain accounting activities, including account reconciliations, journal entries, financial analysis, applicable Sarbanes-Oxley controls, legal collection trends,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Finance team is currently seeking an Accounting Operations Supervisor in our Worcester, MA location. Position is eligible for a Hybrid/Flex work arrangement. This is a full-time, exempt role.   POSITION OVERVIEW: We are seeking an experienced accounting professional to lead a team responsible for key operational accounting activities supporting premium, loss, commission, cash, receivable, and collection processes. As Supervisor, Accounting Operations, you will support and oversee the accurate and timely completion of certain accounting activities, including account reconciliations, journal entries, financial analysis, applicable Sarbanes-Oxley controls, legal collection trends,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Assistant Account Manager to join our growing team in Dedham, MA! Provides high-quality customer service while assisting in the coordination of services between the client and the insurance company.  Provides clerical support to the team, working in conjunction with Account Managers, Account Executives and Producers to provide exceptional customer service. How You Will Contribute: Accurately prepares, processes, reviews and monitors various documents such as certificates of insurance, Auto ID cards, draft of binders and Summary of Insurance, audits, endorsements, renewal information request forms, draft of insurance specifications, draft of proposals, etc.  Ensures policies follow coverages as quoted, proposed and bound. Collect client specification data. Promptly...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary:   The Consulting Analyst will work within a team to provide employee benefits consulting services and perform daily account service for all assigned clients. Supports the development of the firm’s work products that benefit all clients, including the production of surveys and research on employee benefit topics and benchmarking.   Core Responsibilities:   Provide technical support for projects and client engagements. Perform data & financial analytics, including the ownership of monthly financial reports and initial budget underwriting for less complex clients; seek and document peer review on all work. Coordinate the activities of RFPs, implementations, and renewals; develop and present results comparisons for presentation to clients. Assist in the review of internal compliance and client...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and Allstate! As a Senior Trial Attorney, you'll independently manage a complex litigation caseload involving bodily injury, property damage and PIP/No-Fault lawsuits, subrogation matters, and uninsured/underinsured motorist claims. You'll lead trials, arbitrations, mediations, and high-exposure negotiations while providing strategic counsel to business partners and collaborating across legal teams. Stay ahead of the game by monitoring new laws and regulations,...