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customer care associate Arizona

69 customer care associate jobs found

Allstate
04/14/2026  
Customer Service Associate II
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and Carrier/Agents by providing detailed information on how to obtain their property insurance, de-escalate calls and process complaints and handle disbursement of premiums. Key Responsibilities • Cross trains to assist with borrower follow ups • Assists answering questions in the help desk • Meets and maintains availability standards, schedule adherence and attendance guidelines • Updates records and note system as...
Allstate Phoenix, AZ Full Time
Nationwide
06/11/2026  
ESS UW & Policy Services Supervisor
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role supports the ESS UW & Policy Services team responsible for processing, quality assurance, and escalation management across operational workflows. The team converts inbound work into accurate system updates, resolves exceptions, and ensures quality standards are met so downstream processes can proceed without delay. This role will lead efforts to improve workload visibility, standardize decisioning, and strengthen cross-team coordination to drive more...
Nationwide AZ Full Time
Nationwide
06/11/2026  
Consultant, Business Insights (Excess & Surplus/Specialty Data)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join a highly analytical, data-driven team where your insights will directly influence business strategy and performance. We’re looking for a Business Advisor who brings strong Tableau expertise and a solid data engineering foundation to turn complex data into clear, actionable insights for our Brokerage Individual Risk team. In this role, you’ll partner closely with the business to uncover trends, inform decisions, and help drive results in a fast-paced...
Nationwide Scottsdale, AZ Full Time
Nationwide
06/11/2026  
Corporate Security Officer (2pm-10pm)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Corporate Security Officer to support a professional corporate environment and help maintain a safe and secure workplace. This role is second shift, 2:00 p.m. to 10:00 p.m., with two consecutive days off during the week. Candidates must be available to work weekends and holidays as needed. Must possess and maintain a valid Arizona DPS Guard Card license, unarmed or armed as applicable. This position is ideal for someone who is reliable, detail oriented, and...
Nationwide Scottsdale, AZ Full Time
Nationwide
06/05/2026  
Territory Management Representative-1
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you a proactive and detail-oriented individual with a passion for sales? We’re seeking a Territory Management Representative to join our team at Nationwide. In this role, you’ll play a crucial part in supporting our external and virtual wholesalers by scheduling appointments, maintaining relationships, and ensuring they stay informed about product updates and rate changes. The hired associate must reside within 35 miles of the following location(s): 18700 North Hayden Road Scottsdale,...
Nationwide Scottsdale, AZ Full Time
Nationwide
06/03/2026  
Corporate Security Officer (10pm-6am)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Corporate Security Officer to support a professional corporate environment and help maintain a safe and secure workplace. This role is second shift, 10:00 p.m. to 6:00 a.m., with two consecutive days off during the week. Candidates must be available to work weekends and holidays as needed. Must possess and maintain a valid Arizona DPS Guard Card license, unarmed or armed as applicable. This position is ideal for someone who is reliable, detail oriented, and comfortable...
Nationwide Scottsdale, AZ Full Time
Nationwide
06/03/2026  
HVAC Technical Spec Facilities SS-NRI
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Proficient in HVAC system installation, repair, and preventive maintenance Strong plumbing, electrical, and general facilities maintenance skills HVAC certified with up-to-date credentials Compensation Grade D4 Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional...
Nationwide Scottsdale, AZ Full Time
RLI
05/29/2026  
Associate Underwriter - Excess Casualty
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Tempe, AZ Full Time
Travelers
05/28/2026  
Workers Compensation Claim Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Phoenix, AZ Full Time
Nationwide
05/27/2026  
AVP, Claims Property - Commercial, Excess & Surplus/Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-SJ1 Job Description Summary Are you seeking an incredible opportunity to drive the Property Claim strategy of a Fortune 100 company? Are you an expert in Commercial, Excess and Surplus/Specialty Lines insurance? If you thrive in an environment where you can collaborate with leaders across business lines to achieve financial goals, set strategic vision and build industry expertise, then we want to hear from you! As a Property Claims AVP, you will be...
Nationwide Scottsdale, AZ Full Time
JENCAP
05/20/2026  
Commercial Property Claims Adjuster
Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple...
JENCAP Phoenix, AZ
PURE Insurance
05/20/2026  
Associate Member Advocate Training Program- July 2026 (Scottsdale, AZ)
Location: Scottsdale ‌ Start Date: 07/27/2026 ‌ Time Type: Full-Time; Hybrid In-Office 3 days/Remote 2 days ‌ What We Do We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members.  Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.   We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that ​our members never want to leave.   Who We Are We want to be transparent about what we expect from each other.  From PURE, you can expect: Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional...
PURE Insurance Scottsdale, AZ Full Time
USAA
06/12/2026  
Inside Property Adjuster - CAT Claims
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory...
USAA Phoenix, AZ Full Time
USAA
06/12/2026  
Enterprise Event Planner - Mid Level
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Ready to make an impact on employee engagement and culture? The Events Planner conceptualizes, plans, develops, and delivers internal and external events that support USAA’s brand, business priorities, and reputation. This role contributes to event strategies that engage key stakeholders, including employees, consumers,...
USAA Phoenix, AZ Full Time
Crum & Forster
06/12/2026  
Premium Operations Associate, Medical Stop Loss - Hybrid
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...
Crum & Forster Scottsdale, AZ Full Time
Crum & Forster
06/12/2026  
Account Associate, C&F Stop Loss - Hybrid
Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work ® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster,...
Crum & Forster Scottsdale, AZ Full Time
Allstate
06/11/2026  
Auto Telephone Claims Adjuster
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description This role is responsible for investigating and handling automobile claims from initial report through resolution. You will evaluate coverage, determine liability, assess damages, and negotiate claims within your level of authority. You’ll work directly with customers to gather information, explain next steps, and provide a clear and supportive claims experience. This role also involves identifying potential subrogation or fraud and partnering with internal teams to achieve the best outcome. National General Insurance is hiring Material Damage Telephone Adjusters to join our team in Scottsdale, AZ. ....
Allstate Scottsdale, AZ Full Time
Nationwide
06/10/2026  
Sr Consultant, Brokerage Excess - Construction
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Underwriting position focused on cultivating new and profitable Excess Construction opportunities targeting Project Specifics, Owners Interest, Practice, CCIP/OCIP.   #LI-AS1 #LI-remote Job Description Summary Are you a critical thinker who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a...
Nationwide AZ Full Time
Pet Partners Pet Insurance
06/10/2026  
Supervisor Customer Service
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Pets Best is a subsidiary of Independence Pet Holdings (IPH). Pets Best offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims...
Pet Partners Pet Insurance Scottsdale, AZ Full Time
Independence Pet Group
06/10/2026  
Supervisor Customer Service
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Pets Best is a subsidiary of Independence Pet Holdings (IPH). Pets Best offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims...
Independence Pet Group Scottsdale, AZ Full Time

 

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