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customer care associate Illinois

154 customer care associate jobs found

RLI
06/08/2026  
Associate Underwriter - Executive Products Groups
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Chicago, IL Full Time
Nationwide
05/31/2026  
Internal Retirement Specialist
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We welcome candidates who are bilingual in Spanish and English, as these skills are preferred and highly valued for this role. FINRA Series 6, 63 and 65 licenses, Life and Health license are required for this position. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. (Internal Use Only) Compensation Band: E.SD60 #LI-YA1 #LI-REMOTE Job Description Summary At the heart of our...
Nationwide IL Full Time
Nationwide
05/21/2026  
Specialist, Risk Management - P&C (Agribusiness)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Risk Management will support Agribusiness. The territory is Indiana and Illinois. Qualified candidates will reside in Central or Southwest Illinois, Metro St Louis or Indianapolis. We are seeking an individual with multi-line commercial and/or agribusiness insurance industry experience to complete risk management surveys and provide ongoing consulting service to agribusiness accounts.  #LI-TH1 Job Description Summary Do you have a...
Nationwide IL Full Time
PURE Insurance
05/18/2026  
Associate Product Manager
About the role. We are seeking an analytical, collaborative, and motivated Associate Product Manager to join our State Management team within the Product Management organization. This role supports the development, implementation, and performance oversight of state-specific strategies for our High-Net-Worth personal insurance products. The ideal candidate has a foundational understanding of personal lines insurance, thrives in a cross-functional environment, and is eager to grow their career in product management. The role is open to remote candidates, but the ideal candidate is located in Chicago, IL, and able to commute to our office 3 days per week. What you’ll do. Support State Strategy: Assist in the development and execution of state-specific product strategies to achieve profitable growth and market competitiveness. Performance Monitoring: Analyze, report, and communicate on key performance indicators (KPIs) such as premium growth, loss ratios,...
PURE Insurance Chicago, IL Full Time
The Hanover Insurance Group
05/11/2026  
Marine Underwriting Associate
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking an Underwriting Associate to join their growing team in our Brookdale, WI, Bloomington, MN, Itasca, IL, or Dublin/Cincinnati, OH location. This is a full time, non-exempt role. This is a hybrid opportunity. POSITION OVERVIEW:  This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas like Billing, Premium Audit, Claims, Agency Licensing as well...
The Hanover Insurance Group Itasca, IL
The Hanover Insurance Group
05/11/2026  
Marine Underwriting Associate
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Marine team is seeking an Underwriting Associate to join their growing team in our Brookdale, WI, Bloomington, MN, Itasca, IL, or Dublin/Cincinnati, OH location. This is a full time, non-exempt role. This is a hybrid opportunity. POSITION OVERVIEW:  This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas like Billing, Premium Audit, Claims, Agency Licensing as well...
The Hanover Insurance Group Itasca, IL
Auto-Owners Insurance
05/09/2026  
Bodily Injury Claims Specialist
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description * Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies,...
Auto-Owners Insurance Peoria, IL Full Time
Auto-Owners Insurance
04/28/2026  
Field Investigator - SIU
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited to: Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company’s business. Provide customer service to agents, insured’s and others in the course of handling claims to their conclusion. Meet with people involved with claims. This includes outside our office environment. Increased role as a trainer/resource for...
Auto-Owners Insurance Mount Vernon, IL Full Time
WTW
04/11/2026  
Lead Associate - Client Success Domestic Representative
As a Lead Associate, Client Success, you’ll be instrumental in supporting and expanding our client relationships across a diverse portfolio of our domestic/midmarket clients. This client-facing role combines elements of client success management, customer care and commercial responsibilities to deliver exceptional value across our market-leading survey and data solutions. You will guide clients through every stage of their journey from survey participation to platform adoption, ensuring a seamless experience across phone, email, and digital platforms. You’ll proactively support retention and engagement through outreach, order management, and technical troubleshooting, while also assisting with CRM accuracy and client engagement efforts. Your insights and relationship-building skills will directly impact client satisfaction, retention, and the growth of our business. The Role As a Lead Associate, you will be the primary point of contact for your clients, building strong...
WTW Chicago, IL Full Time
Travelers
04/07/2026  
Outside Property Claim Representative Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Downers Grove, IL Full Time
Allstate
06/17/2026  
Investment Data & Analytics Intermediate Analyst
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate Investments manages approximately $85 billion of assets. Our goal is to provide sustainable, competitive, risk-adjusted investment returns and investment-related services for the benefit of The Allstate Corporation. We attribute our successful track record in large part to the quality of our people. The size of the investment group exceeds 300 individuals across a variety of asset classes including fixed income, equities, derivatives, and private assets, with our own investments technology team supporting our platforms. We...
Allstate IL Full Time
HUB International
06/17/2026  
Associate Account Manager - Commercial Lines
About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment...
HUB International Chicago, IL Full Time
EquiTrust Life Insurance Company
06/16/2026  
Internal Audit Associate
Posting Title: Internal Audit Associate Location: Chicago, IL (Mostly Off-Site) Employment Type: Full-time Hourly Range: $36.30-$49.91 About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute: As an Internal Audit Associate, you will support the Internal Audit team in evaluating and improving the effectiveness of internal controls, risk management processes, and operational practices...
EquiTrust Life Insurance Company Chicago, IL Full Time
AAA - Auto Club Group (ACG)
06/16/2026  
Insurance Sales Agent - Peoria, IL
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   ***$2,500 Signing Bonus for new hires.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application.*** Looking to take your sales career to the next level? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission...
AAA - Auto Club Group (ACG) Peoria, IL Full Time
AAA - Auto Club Group (ACG)
06/16/2026  
Licensed Customer Service Representative. - Insurance - Joliet, IL
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency...
AAA - Auto Club Group (ACG) Joliet, IL Full Time
Ryan Specialty
06/16/2026  
New Grad | Broker or Underwriter Operations Coordinator
Position Summary Are you a recent graduate looking to start your career? • Upload your resume and enter your details via this online application form so we can contact you when a full-time entry-level opportunity arises. • Please also indicate whether you’re leaning toward brokerage, underwriting, or open to both career paths. • We have over 100 offices across the country! • Note: This link is only for recent graduates (May 2024 – May 2026). Imagine jumping into a dynamic full-time role where you support a busy brokerage or underwriting team every day! As a Brokerage Operations Coordinator or Underwriting Operations Coordinator, you'll be the backbone of smooth daily operations – handling paperwork, ensuring transactions go through on time, and working closely with colleagues and other departments. It’s a perfect entry point to dive into the Excess & Surplus Lines world, learn the ropes, and develop skills that will launch your career in Risk Management &...
Ryan Specialty Chicago, IL Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
06/16/2026  
Litigation Management Support Specialist
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):  Litigation Management Support Specialist Employment Type:  Full-Time  FLSA Status:  Non-Exempt  Location:  In-Office    Summary:    We are looking for a highly capable Litigation Management Support Specialist to join our team and bring our overall litigation program to the next level to work from our Chicago, IL office.  Alternatively, this role can work from our offices in Albany, NY, Los Angeles, CA, New York City, NY, Omaha, NE, or Richmond, VA.  This position reports into the SVP of Global Claims Operations who is based in Georgia.   Employees in this role are required to accurately record all hours...
BP&C, Shared Services Inc. (American National & Argo Group) Chicago, IL Full Time
Allstate
06/15/2026  
Inside Adjuster Analyst II (Medicare)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of an Inside Adjuster Analyst II, and what it takes to do the job! At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  The Medicare...
Allstate IL Full Time
HUB International
06/15/2026  
HR Technology Solutions Consultant (Dayforce)
ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions Position Overview (Job-Posting Summary) We are seeking an...
HUB International Chicago, IL Full Time
Allstate
06/14/2026  
Software Engineer Manager
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Software Engineer Manager architects and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage running their application in production, and ultimately becomes accountable for the success of their digital products through achieving KPIs. The Software Engineer manager plans, directs, designs, and executes...
Allstate IL Full Time

 

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