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customer service associate Iowa

43 customer service associate jobs found

Nationwide
09/02/2026  
Corporate Security Officer (3PM - 11PM)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Corporate Security Officer to support a professional corporate environment and help maintain a safe and secure workplace. This is a second-shift position, working from 3:00 p.m. to 11:00 p.m., with two consecutive days off during the week. The role is full-time at 40 hours per week and eligible for overtime. Candidates must be available to work weekends and holidays as needed and must possess and maintain a valid driver’s license. This opportunity is well suited for someone...
Nationwide Des Moines, IA Full Time
Nationwide
08/28/2026  
Sr Consultant, Risk Management - P&C (Fleet)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Senior Consultant, Risk Management – P&C (Fleet), will be part of the Agribusiness Team. The role will support clients primarily across the Midwestern, Eastern and Southern United States, with occasional support in the Western United States as business needs require. The consultant will conduct client assessments, identify fleet-related exposures and loss trends, develop client-specific recommendations, and provide risk management guidance. This role...
Nationwide IA Full Time
Nationwide
08/28/2026  
Sr. Consultant, Portfolio Insights Technical Enablement
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Sr Consultant role provides technical enablement and synthesis across Portfolio Insights, ensuring analytics outputs are trustworthy, executive‑ready, and scalable. This role will not create a standalone Business Insights or data engineering function that duplicates broader data or reporting capabilities. This role is an exciting new enablement position , focused on 1) delivering cross-line of business insights and 2) enabling the Line of Business...
Nationwide Des Moines, IA Full Time
EMC Insurance
08/18/2026  
Customer Experience Representative - EMC Life
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position is eligible to work from home anywhere in the United States** Handles all customer contacts, inquiries and service requests. Prepares, delivers and processes customer requests including policy changes, illustration requests and withdrawals/surrenders using various systems, marketing materials and own life insurance product knowledge.  Administers daily accounting transactions on all policies. Researches and provides solutions to complex problems and requests. Collaborates with others to improve the customer experience. Essential Functions: Handles customer contacts from agents, policyowners, and employers regarding...
EMC Insurance IA Full Time
Sun Life
07/29/2026  
Associate Director, Client Partner (DentaQuest) - Des Moines IA
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Visit our website to discover how Sun Life...
Sun Life Des Moines, IA Full Time
Nationwide
09/04/2026  
Summer 2027 Personal Lines Underwriting Intern
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care. The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all...
Nationwide Des Moines, IA Full Time
TruStage
09/04/2026  
HR Service Center Generalist (Hybrid)
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position provides quality service to all TruStage employees (active, retired, and separated) and other customers (dependents, beneficiaries, retirees, terminated staff, contractors, Business Areas, and HR Staff) in support of our HR service-oriented mission. As part of a centralized integrated employee service center operation, the HR Service Center Generalist...
TruStage Waverly, IA Full Time
EquiTrust Life Insurance Company
09/02/2026  
IT Technical Services Administrator
IT Technical Services Administrator   Location: West Des Moines, IA (Mostly On-Site) Employment Type: Full-Time Shift: 3:00 AM - 11:00 AM Monday-Friday About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our success is driven by a collaborative and inclusive workforce that values diverse perspectives, innovation, and continuous improvement. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute: As an IT Technical Services Administrator, you will provide hands-on technical support that helps keep our employees connected, productive, and equipped with...
EquiTrust Life Insurance Company West Des Moines, IA Full Time
Nationwide
08/31/2026  
Specialist, Underwriting Middle Market - Commercial Lines (Large Farm)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Underwriting Middle Market – Commercial Lines (Large Farm) will be part of the NWAG Large Farm Underwriting team.  Qualified candidates can work remotely in the Pacific or Central Time Zones or in a hybrid environment if near the Des Moines office.  The individual in this role will have responsibility for both new and renewal business.  Qualified candidates will have farm, agribusiness or commercial underwriting experience. #LI-TH1 Job...
Nationwide Des Moines, IA Full Time
Sedgwick
08/29/2026  
Claims Associate - Workers Compensation (Medical Only) - 100% onsite
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Associate - Workers Compensation (Medical Only) - 100% onsite Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?  Career development and promotional growth opportunities through increasing responsibilities  A diverse and comprehensive benefits package to take care of your mental, physical, financial, and professional needs    PRIMARY PURPOSE OF THE ROLE:   To analyze...
Sedgwick West Des Moines, IA Full Time
Holmes Murphy
08/27/2026  
Sr. Claims Specialist, Property Casualty
Job Description: Sr. Claims Specialist, PC – Waukee, Iowa We are looking to add a Sr. Claims Specialist to join our Property Casualty team in Waukee, Iowa Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Independently perform the daily tasks required to efficiently manage daily claims needs which may include but are not limited to: Demonstrate exceptional customer service and operate as an effective partner with clients. Consult, educate and assist clients with claims related functions and services including: Assist clients in reporting claims. Assist the client in properly understanding coverage. Educate the client of the claim process for various losses. Serve as a good faith client advocate for the client’s insurance interests. Review open losses to ensure proper handling and reserving. Provide and/or...
Holmes Murphy Waukee, IA Full Time
Holmes Murphy
08/27/2026  
Sales Intern - Summer 2027
Job Description: Holmes Murphy Sales Internship – Summer 2027 Waukee, IA (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Waukee, IA location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with the Best:  You will...
Holmes Murphy Waukee, IA Part Time
Holmes Murphy
08/27/2026  
Client Service Intern - Summer 2027
Job Description: Holmes Murphy Client Service Internship – Summer 2027 Waukee, IA (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Waukee, IA location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with the Best:...
Holmes Murphy Waukee, IA Part Time
Holmes Murphy
08/27/2026  
Client Service Intern - Summer 2027
Job Description: Holmes Murphy Client Service Internship – Summer 2027 Cedar Rapids, IA (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Cedar Rapids, IA location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with...
Holmes Murphy Cedar Rapids, IA Part Time
Nationwide
08/27/2026  
2027 Agribusiness Commercial Casualty Claims Intern
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care. The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all...
Nationwide Des Moines, IA Full Time
Nationwide
08/27/2026  
2027 Agribusiness Commercial Property Claims Intern
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care. The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all...
Nationwide Des Moines, IA Full Time
Nationwide
08/27/2026  
Summer 2027 Surety Claims Intern
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care. The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all...
Nationwide Des Moines, IA Full Time
Holmes Murphy
08/25/2026  
Sr. HRIS Manager
Job Description: We are looking to add a Sr. HRIS Manager to join our Talent and Culture team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! The Sr. HRIS Manager is responsible for the strategy, governance, optimization, and ongoing effectiveness of Holmes Murphy's workforce technology ecosystem, including Workday and related systems. This role leads a team of HR technology professionals and partners closely with Talent & Culture, Finance, Enterprise Technology, and business leaders to ensure workforce systems support organizational goals, improve operational efficiency, and enhance the employee experience. This position serves as the primary functional leader for HR technology while balancing strategic planning, system governance, analytics oversight, and team leadership. HR Technology Leadership Lead the...
Holmes Murphy West Des Moines, IA Full Time
Creative Risk Solutions
08/18/2026  
Claims Assistant
Job Description: Step into a role where your attention to detail and commitment to service truly make an impact—Creative Risk Solutions is looking for a driven Claims Assistant to join our team! In this dynamic position, you’ll be at the heart of the claims process, delivering exceptional customer service to internal teams, insureds, claimants, and partners alike. You’ll play a vital role in supporting adjusters by organizing and managing critical claim documentation, from bills and legal correspondence to photos and reports, while ensuring everything is accurately maintained in the system. If you thrive in a fast-paced environment and enjoy being the backbone of a team working toward the best possible claim outcomes, this is your opportunity to grow with us. Essential Responsibilities: Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly. Maintain accurate data on the computer system throughout...
Creative Risk Solutions West Des Moines, IA Full Time
Holmes Murphy
08/18/2026  
Claims Assistant
Job Description: Step into a role where your attention to detail and commitment to service truly make an impact—Creative Risk Solutions is looking for a driven Claims Assistant to join our team! In this dynamic position, you’ll be at the heart of the claims process, delivering exceptional customer service to internal teams, insureds, claimants, and partners alike. You’ll play a vital role in supporting adjusters by organizing and managing critical claim documentation, from bills and legal correspondence to photos and reports, while ensuring everything is accurately maintained in the system. If you thrive in a fast-paced environment and enjoy being the backbone of a team working toward the best possible claim outcomes, this is your opportunity to grow with us. Essential Responsibilities: Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly. Maintain accurate data on the computer system throughout...
Holmes Murphy West Des Moines, IA Full Time

 

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