58 customer service associate jobs found

In this role, you will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner. At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming. And our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team. As our Seasonal Front Desk Attendant, we’ll count on you to create an exceptional first impression and luxury experience for all our guests What You’ll Do As a Seasonal Front Desk Attendant, you will: Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room. Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and special promotions....

Join our Commercial Auto team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work. What You'll Do: As an Entry Level Claims Representative, you will: Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim. Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence. Build knowledge to evaluate claims exposure appropriately, establishing timely reserves. Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions...

As a Senior Facilities Systems Specialist, you will perform at the highest level of engineering technical support to management staff. You will develop preventative maintenance, equipment repairs, and troubleshooting procedures that result in the highest level of mechanical/electrical/plumbing systems operation, performance, and reliability. In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from one of the following office locations(s): Madison, WI 53783 This position will be Monday through Friday Position Compensation Range: $33.34 - $55.41 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Assess the skill level of engineering technicians within the department provides both classroom and field training in response. • Perform preventative maintenance and...

If you're excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Summary: This position is responsible for providing information regarding hazard detection, risk evaluation, and improvement recommendations initially for underwriting purposes, but primarily focused on the benefit for the insured customer.  Majority of the workload performed will include evaluation of larger, more complex risks and Stewardship accounts.  Between 20-40% of the work performed is expected to be consulting service for customers.  What You’ll Be Doing: Provides efficient and effective risk evaluation services of a complex nature through timely and accurate site surveys to identify and evaluate loss exposure, hazards and controls for complex risks. Provides ongoing consultative risk improvement services to clients,...

We’re seeking an Associate Actuarial Analyst to join our Property & Casualty Actuarial team to develop analytics and predictive modeling solutions that inform business decisions. You’ll partner with actuarial and data/analytics colleagues to explore data, perform actuarial analyses, and help build and refine statistical and machine learning models (GLM/GBM preferred) supporting pricing, reserving, and other objectives. You’ll expand your Python-based analytics skills and strengthen your ability to translate results into clear business insights. #LI-Hybrid Role NOT eligible for sponsorship. Position Compensation Range: $62,000.00 - $103,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Support pricing, reserving, and product analytics projects under guidance of senior actuaries/modelers. Extract, validate, and...

Our Bakers assist in the preparation of all bakery items, including bread, pastries and other menus items served at The Library Café. At the Inn at SentryWorld, we focus on the guest experience. Our property provides an upscale experience with authentic Wisconsin charm. We’re looking for an experienced Baker who’ll join the team and help deliver on our bakery concept. You’ll assist in the preparation of all bakery items, including breads, pastries, and other menu items served at The Inn. This position is Part-time (20-29 hours a week) with current scheduled hours between 3:00 am to 1:00 pm with varying days. Based on experience and qualifications, the pay range for this position is $16.00 - $18.00 hourly. We invite you to explore the opportunities that await you at SentryWorld. What You’ll Do As a Baker, you will: Prepare, bake, & decorate from scratch breads, bars, muffins, cookies, pies, cakes, pastries, and specialty chocolate confectionaries for our guests...

Serves as Sentry's primary point of contact for the Department of Insurance consumer complaints and the internal resource for formal complaints generated through multiple channels. This position will be seated in our Stevens Point, WI – Home Office location under our hybrid work model. What you'll Do: Lead, coordinate, and support all aspects of the complaint processes. Including, but not limited to deescalating consumer complaints using Sentry's complaint system, evaluating the complaint to determine the nature of the complaint, the business units impacted, and the documentation required to establish and support a position. Leveraging broad knowledge of insurance compliance and regulatory matters related to complaint handling requirements, secures necessary documentation from the related business area; ensuring sensitive and/or protected information is redacted appropriately. Responds to questions from internal and external contacts, drafts, and submits timely...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Claim Specialist – Bodily Injury – The Auto Club Group Reports to: Casualty Claim Manager II What you will do: (Primary Duties & Responsibilities) ACG is seeking a prospective Claim Specialist to work under minimal supervision.  In this position, you will: Handle highly complex new and reassigned auto and homeowner bodily injury liability claims. Adhere to ACG claim handling procedures, processes and guidelines. Complete...

Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Madison, WI office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur...

SentryWorld PJ’s is seeking an energetic and enthusiastic Host/Hostess. As a host you would be responsible for greeting, welcoming and seating all guests on a timely and courteous basis PJ's at SentryWorld is seeking an energetic and enthusiastic Host to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service. Apply today and come work at one of the most popular restaurants in central Wisconsin! What You’ll Do As a Host/Hostess, you will: Graciously greet guests, escort them to their table, and provide menus Assist management in maintaining details of the restaurant atmosphere Manage seating chart and monitor restaurant activity to determine seating and dining flow Manage restaurant waiting list during high volumes to accurately establish waiting times Assist fellow team members with side work including, but not limited to, cleaning and...

As a Building and Site Specialist with American Family you will be responsible for providing program administration, vendor management and physical site inspection services related to building infrastructure and environments company buildings. You will ensure the building asset protection, expense efficiency, vendor performance, and proactive maintenance operations and operational, capital planning. In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from one of the following office locations(s): Madison, WI 53783 Position Compensation Range: $29.91 - $49.52 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Assess the skill level of engineering technicians within the department provides both classroom and field training in response. • Perform preventative...

In this role, you will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming. And our team is genuine, dedicated, and insightful when it comes to delivering excellent service. If you enjoy forming long-lasting connections join our Front Desk team. What You’ll Do As a Front Desk Attendant, you will: Provide guests with a friendly and efficient check-in confirming guest information, verifying room rate, selecting room, coding electronic keys, providing welcome packet, and providing directions to room. Provide detailed and accurate information in person or over the phone regarding hotel policies, services, amenities, and special promotions. Assist guests with check-out ensuring room and services are correctly accounted and process payments and post charges to guest accounts. Balance all cash,...

In this role you would assist the banquet leadership team in the planning, organizing and execution of all banquet functions At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver world-class services to our guests. The SentryWorld Events Team is seeking an energetic and enthusiastic Banquet Captain. This role is the perfect fit if you are looking to increase experience and responsibility in event planning, while ensuring our guests are receiving efficient and effective service throughout their event. What You'll Do As a Banquet Captain, you will partner with the Conference Services Managers & Banquet Manager to ensure the successful execution of events and will also act as a team leader in event set-up/take down, food and beverage service, and as a co-leader in the front-of-house event operations. In addition, you’ll: Oversee food and beverage service to ensure quality, consistency and that SentryWorld service standards...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:     This position This job family consists of three levels of Law Specialists assigned to the Office of General Counsel. The three levels are distinguished by leadership skills, substantive experience, the degree of independent discretion and responsibility, proficiency within a defined legal specialty or process, complexity and risk of assigned...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

What You’ll Do As an Account Manager, you’ll manage day-to-day service responsibilities for employee benefits clients while acting as a knowledgeable, dependable partner throughout the client service cycle. Client Relationship & Service Management Independently manage a book of fully insured and self-funded employee benefits clients Serve as the primary day-to-day contact for assigned accounts, ensuring strong relationships and client satisfaction Lead renewals, annual reviews, and ongoing plan support, including claims, billing, enrollment, and service issues Present renewal data, plan comparisons, and market analysis to clients in partnership with the consultant Manage implementations and carrier changes from start to finish Collaboration & Team Support Attend client meetings (including in-person meetings) alongside consultants as needed Work closely with consultants, carriers, and internal teams to ensure a seamless client experience...

Serve as a first contact for handling claims primarily by phone, meeting call KPIs, collaborating in team huddles, learning about Sentry business units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

Our team is proud to host events both large and small including social celebrations, corporate meetings and retreats and golf outings. The SentryWorld Private Events & Banquet team is seeking Part-time Banquet Servers to join their team. The team is looking for someone with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. What You’ll Do As a Banquet Server you will: Ensure proper set-up of tables and bars in assigned meeting room according to Banquet Event Order Deliver and serve food and beverages, including, but not limited to meals, condiments and accompaniments. Ensure guest satisfaction by monitoring guests needs on a continuous basis Promptly remove dishes from tables at conclusion of meal period and delivers to stewarding area Open and serve wine or alcoholic beverages as directed....

We’re seeking a senior predictive modeler to join our Property & Casualty Actuarial team to develop scalable analytics and predictive modeling solutions that drive business decisions. In this role, you’ll explore and synthesize large, complex datasets; frame hypotheses and research approaches; and build, deploy, and monitor statistical and machine learning models (GLM/GBM preferred) that support pricing, reserving, and other actuarial objectives. You’ll combine strong business acumen with advanced quantitative methods and modern software engineering practices—especially Python-based development, testing, and source control—to deliver reliable, production-ready solutions and actionable insights Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Responsibilities: • Uses actuarial and technical...