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customer service call center representative New York

22 customer service call center representative jobs found

Nationwide
10/27/2026  
Manager, Claims - Field Property (Downstate New York - WFH)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position can be staffed in the Downstate New York area Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the territory. This leadership position will require someone who can:  Lead – energize others and share leadership.  Innovate – solve needs in ways people have not yet imagined.  Adapt – anticipate and embrace change.  The ideal candidate will possess: Strong claims knowledge, Property...
Nationwide New York, NY Full Time
Nationwide
10/22/2026  
Representative, Retirement Solutions Center - Financial Services
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. About the Role As a Representative, you will support and service 457 Retirement accounts , assisting with inquiries, rollovers, distributions, loan processing, and educating participants on products, services, and online tools. Work Location This role offers remote and hybrid potential. Within 35 miles of our offices? Hybrid schedule with 2 days/week...
Nationwide New York, NY Full Time
Liberty Mutual
10/26/2026  
Auto Claims Desk Adjuster Hybrid - Clifton Park
Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location : Clifton Park, NY Applicants must live within 50 miles of the office. Minimum 2 in-office days per month Additional in-person training during the first 6 months Start Date: January 11, 2027     Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident...
Liberty Mutual NY Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
10/24/2026  
Sr Claims Representative
Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Summary:    The Representatives are responsible for the investigation, evaluation, negotiation and settlement of claims. This includes analyzing coverage, contacting the customers, investigating the facts surrounding the loss, arranging inspection, experts, and third parties. Representatives are required to understand and comply with Insurance Regulations, Statutes, and case law accordingly. The Representatives work closely with other departments, vendors and defense counsel as needed throughout the...
BP&C, Shared Services Inc. (American National & Argo Group) Albany, NY Full Time
Brown & Brown
10/24/2026  
Risk Control Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Risk Control Specialist to join our growing team! The position of Risk Control Specialist will be assigned Comp Alliance members in their territory for which they are responsible for professional workers’ compensation risk management services. These services include annual loss control safety inspections, attendance at member safety committee meetings, and conducting routine training programs. The position also calls for producing occasional safety articles. The position calls for the ability to work independently with good time managements skills, and posses a very good ability to communicate with professionals in the municipal and school district environment. How You Will Contribute:   Responsible for maintaining annual contact with Comp Alliance members, including safety inspections, safety...
Brown & Brown Garden City, NY Full Time
GEICO
10/23/2026  
Director, Entertainment & Culture.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Director, Entertainment & Culture Marketing   Location: Hybrid, 3 days per week onsite. Corporate offices in Bethesda, MD or Manhattan, NY.   Reports To: VP, Integrated Marketing & Media     About the Role...
GEICO New York, NY Full Time
Nationwide
10/23/2026  
Field Consultant, CLESS (Construction Defect)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-KP1 #LI-Remote Job Description Summary Do you have a strong desire to resolve insurance claims by providing prompt, courteous and fair service to customers? Are you a skilled investigator, negotiator and communicator? If you thrive in an environment where you can problem-solve claims resolution, while following processes that provide fair resolution, customer satisfaction and cost management, then we want to hear from you! As a Field Consultant, we’ll...
Nationwide New York, NY Full Time
Intact Insurance Specialty Solutions
10/22/2026  
Claims Examiner - Transactional Surety (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions New York, NY Full Time
Utica National Insurance Group
10/21/2026  
Director of Treasury & Investment Management (Hybrid)
The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United...
Utica National Insurance Group New Hartford, NY Full Time
EPIC Insurance Brokers & Consultants
10/13/2026  
Client Manager, Commercial Lines
LOCATION: Hybrid, New York, NY Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your...
EPIC Insurance Brokers & Consultants New York, NY
BP&C, Shared Services Inc. (American National & Argo Group)
10/13/2026  
Lead Field Support Specialist
Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description PURPOSE OF THE JOB: The Field Support team provides excellent service to field personnel (agents, Sales Associates, Customer Services Representatives (CSR’s), Field Leadership (e.g., MLGAs, RFE’s) for  P&C line of business. The Lead, Field Support Specialist helps oversee daily call center operations and supports productivity of the call center. This may include but is not limited to providing call center team members with guidance, mentorship, and training on questions and issues that arise. The...
BP&C, Shared Services Inc. (American National & Argo Group) Albany, NY Full Time
AIG
10/10/2026  
Multinational Zonal Lead - Northeast
Join us as the Multinational Zonal Lead – Northeast Zone to take on key responsibilities within a world-class Multinational function. Make your mark in Multinational AIG’s Multinational business is an exciting area that provides multinational insurance solutions for our global customers, empowering them to navigate their cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore new opportunities for customers. How you will create an impact The Multinational Zonal Leader is responsible for the overall management and performance of the U.S. Northeast Zone multinational portfolio. This role reports directly to the Head of Multinational – North America. Responsibilities include: Manage a team of Multinational Client...
AIG New York, NY Full Time
Liberty Mutual
10/09/2026  
Executive Underwriter, Environmental Site Pollution
Description   The Site Pollution Environmental Executive Underwriter works independently and autonomously on all but the most complex site pollution environmental accounts and cases, subject to required process oversight. Underwrites site pollution policies within established underwriting authority, evaluating risks associated with current and historical operations, hazardous materials, regulated substances, waste management, storage and disposal practices, environmental permits, remediation activities, and potential pre-existing or gradual pollution conditions. Makes analytical, data-driven decisions on whether to accept business based on information provided, including environmental reports, Phase I and Phase II assessments, regulatory records, loss history, site inspections, engineering reports, financial information, contract details, and broker submissions. Evaluates coverage needs, policy terms, exclusions, retentions, limits, and conditions, and...
Liberty Mutual New York, NY Full Time
Liberty Mutual
10/01/2026  
Associate Staff Attorney
Description This role is primarily remote in the state of New York except for required appearances.   At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Associate Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Liberty Mutual Insurance offers an...
Liberty Mutual Hauppauge, NY Full Time
GEICO
09/21/2026  
Customer Service Representative
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO     As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes,...
GEICO University at Buffalo, NY Full Time
Liberty Mutual
09/11/2026  
Senior Underwriter, Middle Market
Description We are seeking an experienced Middle Market Senior Underwriter to underwrite commercial property & casualty risks in the middle market segment. As an individual contributor, you will make analytical, data-driven underwriting decisions within delegated authority, with limited guidance from leadership. You will evaluate and price moderately complex to complex accounts, manage broker and client relationships, and help shape product and portfolio strategy for your book of business.   To be considered for this role, candidates must reside within the specified geographic location. This position requires regular in-person visits with local brokers and agents, so remote hires outside the designated territory cannot be accommodated.   Key Responsibilities Underwrite middle market commercial accounts within assigned authority by assessing submissions, reviewing coverage terms, exposures, loss history, financials, and supporting information to...
Liberty Mutual New York, NY Full Time
Core Specialty
09/10/2026  
Customer Service Representative
- The Customer Service Representative is a key point of contact for the company’s brokers and customers and is responsible for delivering a responsive, professional and personal service experience across telephone, email, chatbot and other communication channels. The position combines customer service with accurate system and contact-data maintenance. Working under the direction of the Customer Service Manager, the Customer Service Representative helps ensure that brokers and customers receive timely assistance, company records remain accurate, and technology enhances rather than replaces the human element of the customer experience. Key Accountabilities/Deliverables: Provide a professional, responsive and personalized experience for all inbound broker and customer telephone, email and electronic inquiries. Monitor chatbot activity, respond to or escalate inquiries appropriately, and maintain the human element of digital customer interactions. Accurately enter,...
Core Specialty Long Beach, NY Full Time
Allstate
09/04/2026  
Senior Trial Attorney (Remote - Brooklyn, Queens, Manhattan, Long Island, New York)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you'll handle bodily injury, property damage lawsuits, and more, with mediations, arbitrations, and occasional trials. Beyond the courtroom, you'll provide vital counsel to business clients and coordinate between legal teams. Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp. Embrace the excitement of constant challenges and victories in this dynamic role! Key...
Allstate New York, NY Full Time
Cross Insurance
08/28/2026  
Commercial Lines Account Manager
The Cross Family of Agencies welcomes you. We need your talent and expertise. Account Managers are primarily responsible for servicing commercial lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Commercial Lines Workflow Manual. Only using approved Action Codes in AMS 360. Following up and completing open suspense’s daily.   Servicing and selling commercial insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims representatives). Providing quality...
Cross Insurance Scarsdale, NY Full Time
Markel
08/28/2026  
Director & Senior Counsel, Complex Claims
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be an acknowledged technical expert in Markel Claims, responsible for resolving claims posing the highest exposure to the company. The position will have significant autonomy. The position will act as a leader and resource to other examiners and managers in the Casualty Claims division and will provide legal and claims support to the Casualty underwriting business partners. Job Responsibilities Manage a full case load of the most complex/high exposure claims within Casualty Claims...
Markel New York, NY Full Time

 

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