28 customer service rep jobs found

A company built to serve you. It's your career, Shelter it! Marketing Administrative Assistant $17.06 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for preparing Agent Agreements, including TrAC Extensions through the Agency Management System. Provides oversight and maintenance of various Agent Programs including, but not limited to the Month-to-Month Office Lease Program. Performs various duties to support the Agency Recruiting Specialists, Marketing Operations, and the Directors of Sales. Completes Agency Administrative Reviews, including reconciling...

Title: A/R Processor 1                                 Department: Contribution Accounting Union: OPEIU 12                                            Grade: 25 Position Summary The Accounts Receivable Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles...

A company built to serve you. It's your career, Shelter it! Junior Designer   $61,172 - $75,855 Job Level: Individual Contributor Position Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Member of Shelter’s Digital Strategy group supporting key business functions by providing user/customer experience and design support. This role will provide support for internal and external applications and websites. This role will also be a member of the Digital Strategy team and support other corporate projects. Portfolio of work or Project Examples are required....

A company built to serve you. It's your career, Shelter it! Financial Planning and Analysis Analyst $63,273 - $78,447 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Responsible for analyzing financial data and providing strategic insights to support decision-making across Shelter Insurance Companies. Includes development, maintenance, and continuous improvement of the corporate budget, forecasting models, and financial reporting. Assist management, internal business partners, and external vendors with financial inquiries, providing detailed explanations and...

A company built to serve you. It's your career, Shelter it! Litigation Counsel $90,002 - $115,203 minimum starting pay Job Level: Manager Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Manage and direct claims litigation activities and case strategy for designated Shelter states; direct Managers and Supervisors in claims handling, investigation, and communication on complex, high-exposure, and other critical field claims; Manage, supervise, hire, fire, monitor, and evaluate performance of outside attorneys; Direct and train claims-handling activities as impacted by state law for assigned Shelter claims field...

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...

A company built to serve you. It's your career, Shelter it! Enterprise Data Engineer $79,518 - $96,250 / year Job Level: Individual Contributor Position Location: Columbia, Missouri (On-Site, Full-Time) What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture using Qlik Replicate, Compose, and Enterprise Engineer. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor’s or Master’s degree in computer science, information systems, or a related field. Proven experience (2+ years) as a Data Engineer, with expertise in Qlik Replicate, Compose, and Enterprise Engineer, combined with hands-on experience in Snowflake typically required. Proficiency in Qlik Replicate, Compose, and Enterprise Engineer for data integration, replication, and transformation. Strong understanding...

A company built to serve you. It's your career, Shelter it! Senior Enterprise Data Engineer $90,646 - $112,382 / year minimum starting pay Job Level: Individual Contributor Position Location: Columbia, Missouri (On-Site, Full-Time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture using Qlik Replicate, Compose, and DBTLabs. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in...

A company built to serve you. It's your career, Shelter it! Cultivate Intern - End User Computing $15.51 per hour Job Level: Individual Contributor Applicants underrepresented in careers related in Insurance and Finance, which can include groups defined by - among other things - socioeconomic status, cultural experiences, physical or other disability, geographical origin and/or any life experiences that add diverse and underrepresented perspectives are highly encouraged to apply. What You Will Be Doing: This role supports the Tier 2 End User Computing team by resolving escalated technical issues, assisting with device deployment and inventory management, and maintaining accurate documentation. The position offers hands-on experience troubleshooting end-user hardware and software while contributing to continuous improvement of support processes. Designed as a developmental opportunity, it is ideal for individuals pursuing or early in an IT career who are...

A company built to serve you. It's your career, Shelter it! Repairable Auto Adjuster   $23.82 - $33.38 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Investigate, evaluate, and settle automobile material damage claims. Determine coverage and liability, set reserves, and negotiate settlements within authority and in accordance with company procedures, policy provisions, and legal obligations. May support catastrophe teams for auto losses as assigned. What We're Looking For: Requires excellent analytical, organizational, and decision-making skills. Superior...

A company built to serve you. It's your career, Shelter it! Advertising Analyst $49,545 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Manage all aspects of agent advertising as the agents’ in-house media representative. Research, interpret, and analyze media placement for agents through RFP analysis. Review bid proposals, negotiate pricing, and provide recommendations to agents while considering market composition and eligibility in the Cooperative Advertising program. Acquire all necessary documentation and place advertisements by securing contracts within...

A company built to serve you. It's your career, Shelter it! SIU Operations Specialist $23.82 – $29.54 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Support SIU operations by managing daily investigative workflows, reviewing and triage claim alerts, and ensure timely identification and assignment of items requiring SIU involvement. Support Claims leadership by coordinating administrative activities, managing system access, assisting with calls, and organizing team events. What We're Looking For: Typically requires at least two years of professional...

A company built to serve you. It's your career, Shelter it! Cultivate Intern - Auto Physical Damage Claims $15.51 per hour Job Level: Individual Contributor Applicants underrepresented in careers related in Insurance and Finance, which can include groups defined by - among other things - socioeconomic status, cultural experiences, physical or other disability, geographical origin and/or any life experiences that add diverse and underrepresented perspectives are highly encouraged to apply. What You Will Be Doing: Support the Auto Physical Damage Claims team by assisting with claim assignments, providing customer service, and completing administrative tasks to help claims progress efficiently and accurately, while gaining hands-on experience in insurance claims operations. Involved in various department functions and activities for the purpose of learning Shelter-specific policies, procedures, and methods of conducting business. Exposed to many facets of...

A company built to serve you. It's your career, Shelter it! Support Center Analyst I $22.63 - $28.06 / hour minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Deliver technical support to Shelter employees, agents, agency staff, and vendors. Answer questions pertaining to the use of Shelter online and PC applications. Investigate and solve problems, identify unusual problems, and recommend solutions. Maintain current knowledge of software used by Shelter Insurance. Assist with training Support Center Analysts as needed. Use problem management software to find trends...

Position Summary The Client Relationship Manager supports the Director, Client Relationship across their book of business (BOB) in fund management, with direct client and vendor liaison as required by the Director, Client Relationship. The Client Relationship Manager works alongside the Director, Client Relationship to learn the role, with a gradual increase in responsibility as appropriate. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Monitors government filings and current government regulations that may affect the operations of the Company or the client.  Facilitates client meetings, including minute-taking and recording key actions from board meetings. Manages contracts and documentation including client financial statements, Summary Plan Descriptions, benefit communications, and other documents at the direction of client...

A company built to serve you. It's your career, Shelter it! Product Manager – Enterprise Data $101,504 - $125,868 / year minimum starting pay Job Level: Supervisor Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for operational planning, creative problem-solving, and accountability for key metrics with the Enterprise Data organization. Lead and guide technical leads and managers with project experience relating to data analytics, data science & data engineering. Create ways to increase operational efficiencies, automating them where possible, to...

Client Relations Agent Job Description: As a Client Relations Agent you will build customer relationships for SuretyBonds.com. This position adds value to the SuretyBonds.com client experience for new business acquisition and renewal business retention. Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our SuretyBonds.com website. What We're Looking For Team players who have internal passion, drive, and work ethic Goal-oriented producers who take pride in delivering tangible results Multitaskers who can prioritize tasks in a fast-paced environment Curious minds with an inherent eagerness to learn and adapt It Would Be Great If You Have These Skills Already Basic data entry Client-facing sales and/or customer service Bachelor’s or...

Territory Manager - SH08AE Associate Territory Manager - SH08EE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           Winning in Small Commercial Isn't About One Thing - It's About Everything Our people, processes and products combined to deliver the protection that small businesses need. This means quoting and issuing business is fast and easy, policy service is hassle-free, and renewals are a breeze. Our solutions are built to deliver speed, ease, and efficiency. Our products are specifically designed for small businesses. See how our Business Owner’s Policy (BOP), Workers’ Compensation and Business Auto coverage give you a competitive advantage – and deliver in a big way for your small business customers. With...

A company built to serve you. It's your career, Shelter it! Property & Casualty Actuary $101,024 - $149,718 / year minimum starting pay Job level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Oversee actuarial aspects of the Companies' property/casualty ratemaking processes as assigned. Provide guidance and expertise throughout the Companies on actuarial matters. Research and implement new ratemaking, reserving, and other actuarial practices and procedures in support of the Companies' goals. Potential for direct supervisory responsibility. What We're Looking For: Knowledge of...

Description Are you looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? If so, this opportunity could be for you! Liberty Mutual’s Large Loss Claims Property team has an immediate opening for a Personal Property Claims Specialist. As a Claims Specialist, you will manage, investigate and resolve assigned Property Contents claims under general supervision. Responsibilities include: capturing and creating an inventory of damaged/lost contents while on site, working with various vendors and ensuring that quality customer service is provided via face to face and phone interaction. Manages, investigates and resolves assigned Property Contents claims for more complex claims under limited supervision. Compiles and values inventory of high-end damaged/lost contents associated...