167 customer support officer jobs found

Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!   As a Billing & Payments Specialist , you’ll play a key role in ensuring timely, accurate processing and reconciliation of member payments. In this production‑focused role, you’ll support daily billing operations across...

Description Summary: The Operations Customer Service Specialist Sr - OPS supports internal colleagues and external Huntington customers by processing escalated and highly complex inquiries and/or requests related to Huntington products and services.  Duties & Responsibilities: Provides in depth support and guidance to customers and colleagues, leveraging detailed knowledge of procedures. Organizes work flow for designated work group. Reviews the work of others and provides necessary feedback and guidance on problem resolution. Contributes to the setting of team goals in collaboration with group management. Communicates with internal colleagues and external customers via phone, email, and written correspondence; exchanges information and resolves complex issues by researching solutions and identifying the best solution, where multiple non-standard solutions are available. Fully cross...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus  Non-exempt (overtime eligible) Competitive benefits packages...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus  Non-exempt (overtime eligible) Competitive benefits packages...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus  Non-exempt (overtime eligible) Competitive benefits packages...

We have an exciting opportunity for an intern in Underwriting/Business Development at Accident Fund Insurance.  Are you looking for an internship where you will work with a group of dynamic insurance professionals who are committed to social responsibility, making workplaces safe, and making a difference? If so, consider building your skills and starting your career with Accident Fund, a part of AF Group! Interns will work with employees throughout the organization to forward business objectives in the areas of insurance operations and corporate functions. Interns will gain exposure to agents, policyholders, and other Accident Fund and AF Group staff and customers, as directed by business needs. Diverse knowledge of insurance company operations will be beneficial. Voted a “Best Place to Work" by Business Insurance Magazine, for the past 12 years our culture is one of innovation, collaboration, and continuous improvement, all focused on our customers. AF Group and its...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Coordinator Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Southfield, MI. 3 00 Galleria Officentre Southfield MI 48034​. ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Placement Specialist to join our growing team. The individual in this role will be responsible for managing and executing key components of the new business and renewal processes for insurance accounts. This includes overseeing timelines,...

About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.     Job Summary:    Acrisure is seeking a   Specialist,   Revenue &   Receivable s   to join our growing team in   Grand Rapids .     The role   is responsible for   executing daily billing and...

Position Title Application Systems Analyst   Location Jackson, MI 49201   Job Summary The Community Banking Technology job family provides day-to-day management for various banking systems. This role will provide support for analysis, implementation, testing and configuration for the core banking system and its multiple interfacing applications. This position partners and supports Retail Banking, Treasury Management and other business units as well as third level support for front line employees. This position will include after hours or weekend support.   Job Responsibilities: JOB RESPONSIBILITIES System Administration and Monitoring: Provides software support through upgrading, patching, trouble shooting, and installation. Maintain a working knowledge of all systems utilized by team. Perform testing and monitor for quality assurance. Coordinates product installations with an implementation schedule. Provides technical and product support to product owners...

Position Title Executive Administrative Assistant   Location Troy, MI 48098   Job Summary The Executive Assistant is responsible for enhancing the effectiveness by providing advanced information management support (typically at an Executive or high-level management level), administrative support and organizational support. Responsible for handling a wide and complex range of administrative and executive support related tasks working under minimal supervision. Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure and remains flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Also responsible for gathering information to prepare reports, assisting with the planning of events, managing and directing certain inquiries, managing and prioritizing meetings for the executive and assisting with the creation of timely communications within the division. May be required to apply knowledge of...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

Description Summary: A Lock Desk Specialist will review/process work items and re-price as applicable. S/he is accountable for achieving the pricing benchmark as established by management and will work with Capital Markets and production personnel to minimize the use of extension fees and any other fees/costs that reduce profitability. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to colleagues as well. * Job must be onsite and can only be filled in one or multiple locations. This role will be onsite at our Huntington Tower Detroit MI or Port Huron, MI or Columbus OH, or Boardman , OH or Byron Center, MI. Duties & Responsibilities: Work Items for Retail, TPL, Correspondent and Broker. Process lock extension and shortages. Manual changes including extensions, LLPA and loan criteria. Assist with Retail, TPL, Broker, Correspondent and HELOC...

Description Summary: The Wealth & Investment Account Administrator on the Institutional & Specialty Trust team is responsible for professional and proactive administration of trusts, agency and custody accounts in focused institutional and select industries. Responsibilities include account set-up, tracking of dates and deadlines, timely deposit, withdrawal and transfer of funds, and periodic customer communications.   Duties & Responsibilities: Responsible for the complete administration of assigned accounts  Assist the sales advisory team with the development of onboarding processes for new clients as well as strategic and actionable tactics to promote and ensure effective delivery of services Responsible for adherence to Personal Trust processes, procedures, polices to effectively mitigate risk  Works closely with support staff to ensure well-organized administration Must take initiative...

OBJECTIVE To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits....

OBJECTIVE To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents. RESPONSIBILITIES Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits....

Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing process improvements to enhance organizational products, programs and service to our customers. Identify and analyze operational data and develop insights in support of business objectives. Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality. Identify and/or analyze business problems and develop recommendations for solutions to problems. Lead the development and implementation of projects and/or teams in order to produce desired results. Document and communicate project concepts, milestones and results. Recommend and assist with implementing standard policies and procedures. Ensure that corporate compliance is communicated, implemented and...

Department Preferences: Support marketing research and analytics teams in the development, design, and administration of methods and procedures, including data management to support surveys, refine communications, and improve customer experiences. Collect, study, and analyze information from a variety of data sources and apply insights to evaluate existing and potential products, programs, trends, markets, and competitive analysis. Present findings and document data discrepancies and create tickets for tracking resolutions. Support team leadership and partner with other marketing teams to address ad hoc data questions to address opportunities.   The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for...

SUMMARY:     Workers Compensation Defense Attorney needed for in-house litigation position, working under the direction of the General Counsel.  This position will work defending litigated Workers’ Compensation claims before hearing locations, primarily in and surrounding Detroit, MI. This attorney will conduct research where necessary, examine records, conducts investigations, attends depositions, consult with witnesses, insured(s), legal assistants, and/or personnel.  Participate in negotiations on behalf of the Company including settlements.  In addition, this position will provide leadership and expertise on major company projects as necessary. Claims Focus:  This position will provide  state specific legal representation before courts, arbitration panels and/or administrative bodies.  Serve in an advisory capacity to company and employees.  Prepare legal pleadings, motions, memorandums, trial briefs, etc. Conduct research where necessary, examine records, attend...