356 digital account manager jobs found

Job Responsibilities and Requirements As part of the extended Information Technology leadership team, Manager - Claims Solutions and Services is responsible for leading and coordinating the Salesforce Solutions Claims team, supporting both day‑to‑day operations and ongoing system enhancements. This role works closely with technical and business stakeholders to ensure alignment between business strategies and technical solutions. It requires deep knowledge of claims and absence management systems, strong leadership capabilities, and the ability to collaborate effectively with onshore and offshore team members.   This role is a unique opportunity to assist our organization to transform from claim/case management mindset to a service-oriented organization establishing best standards, processes and procedures in off the shelf technology platform with modularized functions.   Business and IT Vision Cross-Functional Collaboration: Partner with Claims, Customer Services, and...

Description Overview The Sr Treasury Management Portfolio Manager for Pricing leads the strategy, development, and performance of the bank’s enterprise pricing frameworks within the Treasury Management (TM)organization. This senior leader oversees a portfolio that includes pricing optimization tools, earnings credit rate (ECR) strategy, account analysis, and pricing governance across all TM service offerings.  This role blends product mastery, financial acumen, and cross‑functional leadership to ensure the bank delivers competitive and profitable services. Key Responsibilities Product Strategy & Portfolio Leadership • Own the multi‑year product strategy for TM pricing and profitability frameworks. • Lead a team of product managers responsible for ECR and account analysis surrounding TM services. • Monitor market trends, regulatory developments, and competitive dynamics to inform product direction and...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Like all large digital enterprises, GEICO faces industry ‑ wide challenges related to digital fraud and customer account abuse. These challenges present an opportunity to strengthen customer trust, improve resilience across our digital experiences, and lead with thoughtful, modern protections. By establishing a dedicated Digital Fraud & Abuse capability, GEICO is taking a proactive, coordinated...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate Technology Solutions is building a next‑generation insurance platform by combining modern product design with advanced AI—including Generative AI and agentic technologies. Our mission is to deliver transformational customer experiences while unlocking operational efficiency and personalized protection at scale. Become a part of our story. You’ll join a collaborative, fast‑moving team that continuously explores new ideas, tests assumptions, learns from data, and delivers real impact. The Role As a Digital Product Manager,...

Job Overview   Make a Difference at Ivans   Digital connectivity is the lifeblood of innovation. At Ivans, a division of Applied, we are at the heart of what is driving innovation across the entire insurance ecosystem. This is just one of the things that makes Ivans such a cool place to work. Making a difference – for the industry and within our team – is what pushes us to do better each day.  Our culture is about more than developing the best technology. It’s about being innovative, investing in our team, creating a customer-centric environment, and setting the industry up for the future.     Position Overview    At Ivans, we sit at the intersection of the agencies and carriers that keep commercial insurance moving. Our goal is straightforward: make it easier for them to work together by meeting agents where they already are — inside Applied Epic. We leverage our AI-powered platform to automate the manual workflows that slow submissions down,...

Lead the strategic vision and roadmap for a consumer-facing digital experience on our public bcbsm.com site, owning the full unauthenticated journey — from first-touch marketing and acquisition through account creation and self-service conversion. Partner with marketing, design, engineering, and business stakeholders to translate customer needs and business objectives into a cohesive digital product strategy, measured by clear OKRs and conversion outcomes. Define and evolve the digital product vision for unauthenticated .com experiences, including marketing pages, acquisition flows, and onboarding journeys, informed by customer research, competitive analysis, and market trends. Own and maintain a prioritized product roadmap aligned to business OKRs; communicate progress, tradeoffs, and outcomes to leadership and governance stakeholders. Drive conversion rate optimization strategy across the funnel identifying friction points, defining hypotheses, and partnering with...

Territory Manager - SH08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Winning in Small Business Isn't About One Thing - It's About Everything Our people, processes and products combined to deliver the protection that small businesses need. This means quoting and issuing business is fast and easy, policy service is hassle-free, and renewals are a breeze. Our solutions are built to deliver speed, ease, and efficiency. Our products are specifically designed for small businesses. See how our Business Owner’s Policy (BOP), Workers’ Compensation and Business Auto coverage give you a competitive advantage – and deliver in a big way for your small business customers. With hundreds of eligible classes, coupled with higher...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Product Management Senior Manager (Technical) is responsible for defining, delivering, and managing the full lifecycle of two or more complex, technology-enabled products supporting Allstate’s Investments business. These products primarily span integration, data, middle-office, and back-office platforms can also expand to support front-office investment products as business needs evolve. This role owns product vision, discovery, roadmaps, and execution, balancing strategic thinking with hands-on delivery in a fast-paced, market-driven...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking an experienced Manager of Financial Communications to join our team and help build a best-in-class financial communications function. Reporting to the Senior Manager, Financial Communications, this is an opportunity for someone passionate about financial communications to shape how we tell Allstate's financial story and instill confidence in our strategy with investors, analysts and the broader business community. The ideal candidate has 7+ years of relevant experience in financial communications with strong writing skills...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Product Manager Expert is responsible for defining, delivering, and managing the lifecycle of one or more products within Allstate’s growing product portfolio. This role owns the strategic product vision and leads product discovery, roadmap planning, and backlog management to maximize customer and enterprise value. Successful Product Managers identify and challenge assumptions, validating them through effective product discovery and customer-facing research techniques. The Product Manager Expert works closely with key stakeholders and...

About the Role We are looking for a data-driven, customer-obsessed Digital Customer Success Manager (CSM) to support and grow our digital-first customer segment. This role is focused on driving adoption, retention, expansion, and satisfaction for our scaled customer base by leveraging automation, usage data, and human-touch interventions at key moments in the customer journey. You’ll work cross-functionally with Customer Experience, Support, Sales, and Marketing to identify gaps, design scalable solutions, and execute programs that drive customer success at scale.  Key Responsibilities Renewal Management   Ensure on-time renewals and accurate renewal forecasting across assigned accounts  Renewal quote creation, negotiations, and churn mitigation  Adoption & Engagement  Develop and lead monthly enablement webinars tied to use cases and feature adoption.  Host weekly office hours and ensure relevant attendance and engagement.  Analyze low-adoption accounts...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Digital Product Manager Expert, you’ll be responsible for owning, modernizing, and evolving a core Policy Administration system of record within Allstate Dealer Services (ADS). This role requires deep ownership of the policy lifecycle, including product configuration, rating, issuance, endorsements, billing, servicing, and downstream integrations. You will lead the migration of a legacy monolithic Policy Administration platform onto Allstate’s C3 target state architecture, coordinating across multiple engineering, platform, and...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Software Engineer Lead Consultant architects and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage running their application in production, and ultimately becomes accountable for the success of their digital products through achieving KPIs. This role is responsible for the development of new applications and provide production support of existing applications by working...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Team Allstate Technology Solutions is dedicated to creating a new type of insurance platform. By leveraging cutting edge technologies, innovative product design and true integration of artificial intelligence functions with emphasis on AI, we will revolutionize what is means to be a protection provider. Our goal is to create a truly transformational customer experience, while also enabling significant opportunities for operational efficiencies and contextual personalization. Become a part of our story. At Allstate Technology...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking an experienced Digital Product Manager to lead the strategy, roadmap, and delivery of security-focused products that protect enterprise assets and enable secure-by-default development practices. This role will own the lifecycle of critical security tools and platforms, utilized by the enterprise. The ideal candidate combines strong product management expertise with a deep understanding of security principles, DevSecOps practices, and modern engineering workflows. Additionally, the candidate will leverage AI-driven...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Lead Digital Product Manager assumes responsibility for an entire workstream of products and a team of Digital Product Managers driving those products to delivery. In the Product Security space, the workstreams align to a major security functional area and the products are broken down to automate controls, built into our Enterprise Control Library, which are limiting and eliminating cybersecurity risk to the business. Lead DPMs manage the overall Outcome Based Delivery (OBD) model for the organization ensuring we follow enterprise...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

The Project Manager is responsible for leading and delivering high‑impact initiatives across Symbeo, with a primary focus on continuous improvement, measurable outcomes, and field/customer experience (FX or CX). This role manages a portfolio of internal operational initiatives as well as customer‑facing projects , ensuring work is delivered on time, within scope, and with clear business value. The Project Manager serves as a driver of execution and accountability , translating strategy into action, coordinating cross‑functional teams, and ensuring initiatives improve quality, efficiency, scalability, and customer experience.  This is a remote position.   KEY RESPONSIBILITIES Project & Initiative Delivery Own end‑to‑end delivery of internal and customer projects, from intake and planning through execution, launch, and post‑implementation review. Define project scope, objectives, milestones, success metrics, and risks in partnership with...

Sr Spec Marketing - MC08HE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Through our network of strategic partnerships with Third Party Administrators (TPAs) we reach millions of consumers through targeted campaigns promoting the benefits of The Hartford’s Employee Benefits product suite. These products include Life and Disability insurance as well as products which help protect families such as Accidental Death and Dismemberment, Hospital Indemnity and TRICARE. Reporting to the Marketing Manager, the Consultant role is responsible for reviewing all solicitation material created by our TPAs and internal partners, ensuring they are compliant and competitive based on The Hartford’s guidelines. The Consultant role includes...