39 it support specialist jobs found

Sentry's Operational Assistant– 401K supports the operational needs of the 401K line of business by participating in the setup and maintenance of plans, and supporting ongoing projects. This a temporary position with an anticipated end date of 1/23/2026. This position would report to our Strongs-Stevens Point, WI Office. What You'll Do As an Operations Assistant– 401K associate you will… Process transactions and facilitate plan/customer data management validating client data and funding while maintaining and creating participant census data. Respond to questions from customers, producers, and supporting units. Prepares, maintains, reviews, and analyzes plan documents and electronic records ensuring that each customer plan administration is compliant according to the plan document. Collaborate with other 401K units to meet client needs while providing sales support from point of sale to ongoing plan administration. Supports operations and service teams with quality...

You will be responsible for systems implementation and administration within Facilities Development & Operations including but not limited to: software applications/upgrades, database administration, security management, training, storage management, backup management, and network interfacing. You will focus on enhancing agent experience through seamless operation of Marketing On Demand programs and ensuring accurate billing for agents. You will report to a Business Systems Senior Manager. Position Compensation Range: $68,000.00 - $113,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Provide operational and user support for business system applications and related hardware that support division and corporate strategies. • Respond to user questions, resolve user issues, escalate system problems to proper areas, and...

As an Application Development Engineer at American Family Insurance, you will be responsible for the planning, design, and implementation of technology solutions that can transform the business in a cloud environment. Work closely with internal staff in the development and governance of technology architecture standards, guidelines, and patterns in support of solution delivery. You will report to the Senior Manager, Engineering. #LI-Hybrid Position Compensation Range: $68,000.00 - $113,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Assist in the development, enhancement and maintenance of tools, systems and software solutions. Participate in the integration and testing of systems/solutions. Helps troubleshoot issues with tools, processes, applications or infrastructure. Assists with technology evaluations and...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Placement Specialist to join our growing team.  The individual in this role will be responsible for managing and executing key components of the new business and renewal processes for insurance accounts. This includes overseeing timelines,...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Placement Specialist to join our growing team.  The individual in this role will be responsible for managing and executing key components of the new business and renewal processes for insurance accounts. This includes overseeing timelines,...

Commercial Property Underwriter is a technical property consultant and provides guidance to improve underwriting skills across business units to help achieve growth and profitability. Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and experience. Based on qualifications and experience,...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Come join our growing team, underwriting E&S Homeowners business countrywide! Seeking a candidate who enjoys providing creative solutions for our partners, embraces technology and is constantly thinking of a better way to do things. The ideal applicant works well in a team-oriented environment, is able to manage their time appropriately to ensure all deadlines and expectations are met, can work efficiently through tasks, can effectively build and maintain relationships by utilizing a strong set of soft...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The individual in this role will be responsible for managing and executing key components of the new business and renewal processes for mid-to-large commercial insurance accounts. This includes overseeing timelines, conducting exposure and...

The HR Business Partner provides support and guidance to Sentry managers and associates across a range of areas such as talent acquisition and associate relations. What You'll Do As an HR Business Partner, you will: Execute the entire recruitment cycle for assigned positions from the requisition process, the presentation of candidates, and pre-hire screens to final offer letter.  Source active candidates from online databases, contact lists, internal databases and employee referrals. Source passive candidates through networking, cold calling, internet searches and research. Coordinate the employee exit process, conduct exit interviews, and provide critical information and input into termination decisions.  Coordinate the termination process involving HR Business Consultant, associate relations management and manager and as needed corporate security.  Serve as a point of contact for terminated associates. Review initial complaints, conduct investigations, and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Office Operations & Executive Support Specialist to join our growing team in Milwaukee, WI! This exciting and unique role combines executive support, office coordination, event planning, and marketing assistance into one dynamic role. It calls for exceptional organizational, communication, and multitasking skills, as well as a high level of professionalism and discretion. We’re seeking an energetic, detail-oriented individual who thrives in a fast-paced environment and can confidently manage multiple priorities. In this role, you’ll be instrumental in ensuring seamless operations for our senior leadership team and the office, while fostering a positive and engaging workplace culture. You’ll handle a variety of responsibilities, including managing calendars, coordinating meetings, planning...

Our Support Center Analysts assist our end-users by providing technical and operational assistance. At Sentry, we’re more than just insurance— We can offer you more than just a job, we want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. This position works Monday-Friday 10:30am-7:00pm and works occasional Saturday morning shifts. The training schedule for this position may vary. If you have experience in the skills listed above, please consider joining our Sentry team! What You’ll Do You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources...

We are adding a Customer Solutions Specialist I (Bilingual/Spanish) to our team! This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer...

Sentry is seeking a strategic and visionary Lead Actuary to spearhead new initiatives within Small Commercial. This role will serve as the cornerstone for actuarial leadership, driving excellence across pricing, reserving, and capital management functions. This is a high-impact opportunity to shape the future of Small Commercial at Sentry through data-driven decision-making and innovative actuarial leadership. What You'll Do As a Lead Actuary, you will: Architect and implement dynamic pricing models, owning proprietary pricing frameworks for core Small Commercial products. Oversee all state and regulatory filings to ensure competitive and profitable pricing strategies. Collaborate cross-functionally with product, engineering, and data analytics teams to embed pricing directly into the underwriting and quote-to-bind experience. Provide critical actuarial insights to guide capital allocation, reinsurance strategy, and long-term financial forecasting. Analyze rate...

Position Compensation Range: $68,000.00 - $113,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Working within the Private Markets Operations team, the Private Markets Operations Specialist supports the investment activities of the Private Markets front office which include private equity funds, real asset funds, private credit funds, co-investments, commercial mortgage loans, and private placement notes. You will have experience supporting the technology, data management, performance measurement, transaction monitoring, closing, and risk management activities for private markets investments. You will report to the Senior Manager, Private Market Operations.  You will be considered for a Full-Time Remote or Hybrid (if based in Madison, WI) work arrangement based on your location. Internal candidates are encouraged to apply regardless of...

At Sentry, we’re committed to helping our organization anticipate, understand, and manage risks that matter most—strategic, operational, financial, compliance, and emerging. We’re seeking a versatile Enterprise Risk Management (ERM) Analyst who is curious, analytical, and enthusiastic about understanding connections between business objectives and risk. In this role, you’ll help strengthen organizational resilience, enhance decision-making, and support a consistent risk culture across the enterprise. You will play a key role in advancing our ERM framework, facilitating risk assessments, and producing meaningful insights for senior leaders and governance committees What You'll Do As an ERM Analyst, you will: Facilitate enterprise-wide risk identification, assessment, and analysis in partnership with business leaders and risk owners Support the ongoing enhancement of the ERM framework to ensure risk practices remain consistent and value-added Coordinate quarterly and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This role’s primary responsibilities are to manage the Personal Lines Compliance team to support and protect the organization’s mission of maintaining regulatory compliance while meeting the business goals of: o efficiently bringing new products, expansions, and enhancements to market o effectively adapting to regulatory change and managing the timely resolution of regulatory inquiries and reviews; o ensuring the legal integrity of all insurance product filing submissions; o managing state market conduct...

We are currently seeking an HR Business Consultant to join the Sentry team! As an HR Business Consultant, you will provide a broad range of strategic human resources consulting services to leaders within the business area(s) you support. What You'll Do As an HR Business Consultant, you will: Build strategic relationships with business leaders and develop trust and business acumen to deliver on business needs. Identify, define and recommend solutions to address the needs of the business while taking account of the broad impact on the business and HR strategies. Utilize key business/HR metrics and data to monitor changes or trends and examines results. Communicate and provide interpretation of results to business units to influence outcomes and aid decision making. Lead and facilitate HR programs and services in line with the business area’s strategic plan. Provide change management consultation to assigned business areas as needed. Provide strategic...

In this role, you'll investigate, evaluate, and resolve high exposure, complex multi-line subrogation claims in an efficient and accurate manner. You'll independently manage a caseload, develop strategies to prove subrogation theories, negotiate settlements, and communicate effectively with policyholders, suppliers, and other stakeholders. You'll provide guidance and mentor claim representatives. You'll leverage your strong analytical, decision-making, and problem-solving skills to determine liability and ensure fair claim resolutions. This position will be located in our Stevens Point, WI – Division Street office under our hybrid work model. What You’ll Do: Drive strategic subrogation initiatives for complex and high-exposure property and workers’ compensation losses, identifying all potential avenues for recovery, including non-traditional sources. Handle severe and complex litigation while working with manager, staff counsel, or subrogation counsel. Attend...

At Sentry, we realize that getting valuable, hands-on experience is important for you and your career. We’re looking to recruit UW-Stevens Point for our Claims Co-op program. In this program you’ll have the opportunity to work part-time while attending classes and full-time during summers. Our co-op program is designed to provide you the opportunity to gain valuable experience while working in our Stevens Point location. What You’ll Do The Claims co-op students will work closely with a mentor to understand how claims are handled. Our Claims Co-op offers opportunities to: Assist claims representatives with claim handling activity Support internal and external customers with empathy and understanding Document claim files with information provided Bilingual support as applicable Access to insurance course work including licensing and designations Professional and Personal development opportunity Develop knowledge of claim handling best practices and...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Risk Control Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope,...