34 it support specialist jobs found

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate complexity and moderate exposure Workers Compensation claims in multiple jurisdictions. The position will have increased responsibility for decision making within their authority and work under general direction from their manager. Job Responsibilities Typically handles low to moderate exposure personal lines marine claims. Confirms coverage of claims by reviewing policies and documents submitted in support of claims.  Analyzes...

Safety Services Support Specialists coordinate & handle supportive activities to ensure Safety Services can provide timely, accurate & cost-effective safety & risk-management services. What You'll Do As a Safety Services Support Specialist, you'll handle many behind the scenes tasks to help move our team forward. You'll handle processing surveys conducted by commercial services companies, provide service instructions to those companies for new and renewal business, create recommendation letters to insureds and handle phone calls from customers and sales team members needing your help.  Additionally you will: Receive and process files designated for service by commercial service companies Prepare field files and service instructions for new business and ongoing service calls Determine forms needed to gather information Maintain logs of files to monitor and follow up on status Fulfill support requests from our Safety Services consultant and...

Our Social Media Analysts execute Sentry’s social media content strategies. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do As a Social Media Analyst, you will: Strategically plan, execute, optimize, and conduct reporting for advertising campaigns across social media channels. Engage with social audiences while responding and delegating social questions or complaints internally for review. Utilize organic and insight features within Facebook, Instagram, Twitter, LinkedIn, YouTube, and other leading social platforms to provide insight on performance. Analyze online conversations with an emphasis on social listening and provide actionable recommendations to cross-functional teams. Monitor and respond to social reviews on Facebook, TripAdvisor, Yelp, Google My Business, Glassdoor, etc. Frequently review and update social accounts and review listings across platforms. Collaborate with marketing...

Sentry is seeking a motivated Business Analyst to help power data driven decision making across the Small Commercial business unit. The focus is on Insurance Product and Underwriting setup and support. This includes research, analysis and documentation of business rules, underwriting, pricing, Insurance products, and other research initiatives. This role is designed for individuals who are eager to learn, curious about data, and excited to apply foundational analytical skills in a real‑world insurance environment. You will work closely with experienced analysts, business partners, and technology teams to support reporting, analysis, and insight generation for our growing Small Commercial portfolio. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do As a Small Commercial Business Analyst, you will: Conduct analyst activities to support a new startup business unit including customer, product and underwriting...

Sentry is seeking a motivated Product Specialist to help power data driven decision making across the Small Commercial business unit. The focus is on Direct Sales Channel and Customer Acquisition support. This includes evaluation of marketing, competitor research, customer satisfaction and customer acquisition initiatives. This role is designed for individuals who are eager to learn, curious about data, and excited to apply foundational analytical skills in a real‑world insurance environment. You will work closely with experienced analysts, business partners, and technology teams to support reporting, analysis, and insight generation for our growing Small Commercial portfolio. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do: As a Small Commercial Product Specialist, you will: Conduct statistical analyses and research that leads to influencing business decisions as it relates to our direct-to-consumer...

As an IT Product Analyst, you will leverage your business and technical expertise to support implementing features that align to the IT product strategy. At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. This posting is for positions on the Commercial Lines Policy Administration team and on the Digital team and can be filled as an IT Business Analyst or an IT Product Analyst based on the qualifications and experience of the selected candidate. As an Analyst on our Digital team, you will leverage your business and technical expertise to define and build apps and websites that focus on providing an outstanding user experience for our 401k and Commercial Lines customers and agents. As an Analyst on our Commercial Lines Policy Administration team, you will apply your business...

This position supports National Accounts commercial lines (CL) operations. This individual will handle the most complex transactions and policy changes within set guidelines. The position includes, but is not limited to, quoting new and renewal CL business, processing state auto reporting, policy changes, audits, and more. Accuracy, critical thinking, and proper documentation are fundamental to meet regulatory standards and have success within this role at Sentry. What You’ll Do: Provide operational and administrative services to the underwriting teams Triage and complete tasks for internal and external customers Work with Underwriting Support Specialists to complete new business and renewal submissions within our policy system Verify and review information for accuracy along with required additional information as needed Respond to service questions by investigating and handling problems and/or service issues to a satisfactory resolution...

As a groundskeeper you would perform a variety of duties to support the ongoing care and maintenance of the grounds and related areas at SentryWorld Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor! We are seeking full time, seasonal Golf Course Groundskeepers to join us at SentryWorld as we look ahead to the 2026 season! Apply today and spend your days on one of the finest courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf course maintenance field! If you think you are a good fit, we would love to hear from you.   What You'll Do As a Groundskeeper, you’ll: Perform maintenance of grounds around SentryWorld Properties. Some tasks include mowing, string trimming, edging, mulching, etc. to enhance the appearance of SentryWorld Prepare playing surfaces on the golf course such as greens,...

We are adding a Support Specialist (Funeral Home) to our team! This is a hybrid position requiring to be In-Office 10 days per month. Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn,...

We are adding a Customer Solutions Specialist I  to our team!  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource...

Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Madison, WI office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur...

  The Opportunity Are you an experienced accounting professional who takes pride in doing the work well — and finds real satisfaction in being the reliable backbone of a high-performing finance team? As an Accounting Specialist at M3, you'll be a trusted contributor to our Finance Department, bringing your expertise to the day-to-day accounting operations that keep our organization running smoothly. This role offers a consistent, meaningful blend of accounts payable, expense management, banking activity, and financial reporting — making it an ideal fit for someone who values doing important work with precision, in a place where your contributions are genuinely recognized and appreciated.   How You Will Make an Impact Own the accounts payable process, accurately processing vendor invoices, maintaining vendor records, and ensuring timely payments in compliance with company policies. Support 1099 reporting and vendor compliance by reviewing data accuracy,...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Placement Specialist to join our growing team.  The individual in this role will be responsible for managing and executing key components of the new business and renewal processes for insurance accounts. This...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Come join our growing team, underwriting E&S Homeowners business countrywide! Seeking a candidate who enjoys providing creative solutions for our partners, embraces technology and is constantly thinking of a better way to do things. The ideal applicant works well in a team-oriented environment, is able to manage their time appropriately to ensure all deadlines and expectations are met, can work efficiently through tasks, can effectively build and maintain relationships by utilizing a strong set of soft...

  The Opportunity Are you an organized, detail-driven professional looking to grow your career in a fast-paced insurance environment? As a Surety Client Specialist at M3 Insurance, you'll play a key role in supporting our Surety sales and service team by keeping day-to-day operations running smoothly and delivering exceptional client service. This position offers a great blend of client support, administrative coordination, and surety bond processing — making it an ideal fit for someone who thrives on accuracy, collaboration, and getting things done.   How You Will Make an Impact Provide responsive, accurate client service for surety accounts, including answering questions on bonds, coverages, and billing. Process new and renewal bonds in the Agency Management System, verifying data and reviewing for accuracy. Support Client Managers and Client Executives with project assistance, correspondence, and carrier inquiries. Send invoices for agency billed...

We are adding a Customer Solutions Specialist I to our team!  Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities....

Serve as a first contact for handling claims primarily by phone, meeting call KPIs, collaborating in team huddles, learning about Sentry business units, and job shadowing. Sentry is seeking motivated college students for our Part-Time College Student Program within their Customer Service & Operations (CS&O) organization. This program is designed to provide students with the opportunity to gain valuable professional experience and exposure to the insurance industry as a possible long-term career path. The program encourages a learning mindset through training opportunities, business unit overviews, job shadowing, and networking aligned to students’ career interests. As a Customer Service Representative within our contact center, you will play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports.  As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking an inbound sales specialist to join our growing team. This role is a great opportunity for someone who enjoys working with people, has an interest in sales, and is looking to build a long term career in the insurance industry. This position primarily...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The position supports the Product Management department within Markel Personal Lines. This person will work closely with the Product Management staff to develop appropriate pricing and product strategies of low to moderate complexity to support business goals. This position is intended as an introduction to product management and will provide for ample training opportunities related to managing top and bottom line financials. This is a great opportunity that is flexible with the level of experience an...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Sr. Business Analyst will operate as an integral member of the personal lines product services group and play a key part in our ongoing digital transformation.  We are looking for people who are passionate about creating innovative solutions that enhance user experiences and business outcomes. As a Sr. Business Analyst, you will apply your strategic and analytical skills to help solve company challenges. You will be responsible for understanding the current state of system functionality and assessing...