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licensed call center insurance agent Massachusetts

14 licensed call center insurance agent jobs found

PURE Insurance
02/24/2026  
General Adjuster
About the Role We are seeking professional Property Claims Adjuster with a passion for customer service and a proven record of success. The position encompasses the delivery of flawless service to our members and independent agency partners, developing ease of doing business practices that result in efficient and timely operational support for the organization.   The preferred candidate resides in the Greater Boston area; however, candidates located elsewhere in Eastern Massachusetts may also be considered. What You’ll Do Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance.  Represent the company in interactions with members, agents, as well as internal stake-holders in underwriting, product management and finance. Resolve claims and respond to inquiries involving members, agents, vendors (independent adjusters/appraisers, salvage, rental, car agencies), defense and plaintiff attorneys. First...
PURE Insurance MA, USA Full Time
Berkley
02/10/2026  
Loss Control Consultant
Company Details   Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.    At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Company URL:  https://www.acadiainsurance.com/ Responsibilities Assist in the acquisition and retention of profitable business by identifying and evaluating hazards and...
Berkley Marlborough, MA, USA Full Time
Arbella Insurance
02/03/2026  
Claims Service Specialist II/III - Property
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...
Arbella Insurance Wakefield, MA, USA Full Time
Central Insurance
01/26/2026  
Director of Inland Marine Underwriting
Location: Remote Work Model We ’ re a team of employees who are passionate about delivering best - in - class customer service and innovation in the industry. W e prioritize i ntegrity, r elationships , and e xcellence in all aspects of our work.   Our employees can fully utilize their talents and bring their best sel ves to work .  We believe who you are is just as important as what you do!   Join us as the Inland Marine Underwriting Lead , where you’ll build inland marine specialization and drive profitable growth. In this pivotal role, you’ll collaborate across teams, sharpen underwriting strategy and expertise, and build high-impact agency relationships to position Central as a market leader in inland marine.   How You’ll Make an Impact   Lead inland marine underwriting specialization and coordinate expertise in loss control and claims  Develop short and long-range...
Central Insurance Waltham, MA, USA
Travelers
01/17/2026  
Outside Property Claim Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Salem, MA, USA Full Time
Concord Group Insurance
01/15/2026  
Auto/Physical Damage Claims Representative
A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description The Auto/Physical Damage Claims Representative investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision. Responsibilities Investigate, evaluate, and settle entry-level insurance claims Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products. Learn and comply with claim handling procedures. Develop skills in claim negotiations and settlements. Effectively service needs of agents, insureds, and others. Meet with people involved with claims,...
Concord Group Insurance Westborough, MA, USA Full Time
Travelers
01/13/2026  
Outside Property Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers West Bridgewater, MA, USA Full Time
Berkley
01/12/2026  
Senior Casualty Claims Representative
Company Details   Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.    At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Company URL:  https://www.acadiainsurance.com/ Responsibilities Ideal candidates will have 5 or more years of experience in adjusting commercial liability claims, with...
Berkley Marlborough, MA, USA Full Time
Concord Group Insurance
01/07/2026  
Branch Claims Representative 2
A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Branch Claims Representative II handles first party personal property and commercial property claims through the life-cycle including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately. Responsibilities Investigate first party personal property and commercial property assigned claims, confirm coverage, verify damages, and determine liability where applicable Take loss reports directly from insureds and/or claimants and/or their representatives Assist with claims related phone calls and handle incoming correspondence Evaluate and settle assigned claims based upon investigative results Demonstrate...
Concord Group Insurance Westborough, MA, USA Full Time
Allstate
12/10/2025  
Allstate Sales Agent
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Become a Sales Agent: Your Next Big Opportunity Are you a driven, self-motivated sales professional who thrives on building your own pipeline and closing deals? If you're a hunter who loves to chase down opportunities and maximize your earning potential, then this role is for you. Benefits of joining us! •Unlimited Earning Potential: Competitive uncapped commissions and generous quarterly bonuses. Your income is as limitless as your ambition. •Fast-Tracked Growth: Paid training, licensing, and continuous coaching to sharpen...
Allstate Orleans, MA, USA Full Time
H.W. Kaufman Group
12/07/2025  
Personal Lines Underwriter
Responsibilities Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management   Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio Lead, train, and develop Assistant and Associate Underwriters Qualifications Bachelor’s degree or equivalent combination of education and experience   Minimum 3 years of Personal lines underwriting or brokerage experience required, excess & surplus experience preferred Demonstrated proficiency in sales and marketing Proven...
H.W. Kaufman Group Boston, MA, USA Full Time
Concord Group Insurance
12/02/2025  
Field Claims Representative - Massachusetts
A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our role as a Senior Field Claims Representative will be responsible for the investigation, evaluation and settlement of assigned claims involving 1st Party Homeowner and Commercial Property claims. This role is a field-based position and will require travel to loss sites to evaluate the damages. This also includes s pecial investigation activities with an emphasis on investigating possible fraudulent activity.  This is a field based position, travel will be required within Central/Eastern Massachusetts, with occasional travel to other areas as required. Responsibilities Field appraise losses of all types for both personal lines and commercial lines claims Take loss reports directly from insureds and/or claimants and/or their representatives....
Concord Group Insurance Westborough, MA, USA Full Time
Ryan Specialty
05/28/2025  
Senior Underwriter
Position Summary The Senior Binding Authority Underwriter is responsible for leveraging extensive industry knowledge and underwriting expertise to evaluate complex risks, negotiate terms, and bind complex coverage agreements. The role cultivates and maintains relationships with brokers and clients and optimizes risk portfolios. They drive underwriting excellence, review and authorize binding authority requests, provide strategic guidance, and ensure compliance with regulatory standards. What will your job entail? Job Responsibilities: • Reviews and authorizes complex business submissions and new risks submitted by brokers, evaluates historical performance, and determines appropriate level of risk. • Negotiates profitable binding terms while brokering complex risks to successfully negotiate a placement and delivers on underwriting targets. • Determines the profitability of the premium amount and seeks to evaluate possibility of losses due to catastrophe or excessive...
Ryan Specialty Boston, MA, USA Full Time
Covenir
03/23/2025  
Customer Support Specialist
Job Summary: We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information. You will also process payments, modifications, and escalate complaints across a number of communication channels. A successful candidate would need to be high energy, customer centric, have a friendly demeanor, display empathy, patience and have experience working in the insurance industry, call center and proficient in computers. REMOTE OPPORTUNITY with multiple shift opportunities. Job Description: We Are : Covenir is a company with a startup attitude with the support of a corporation. In the last three years we have experienced tremendous growth and have quickly become one of the go to companies for business process outsourcing. You Are : Someone with a few years of call center/customer service/office support experience or someone with a lot of experience looking to make a career change. You enjoy working a...
Covenir Worcester, MA, USA Full Time

 

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