136 operations leader jobs found

Why GM Financial Technology? Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. About The Role: This role is responsible for building the organizational capability to deliver effectively and predictably, with high-quality execution across the portfolio and alignment to the Product Operating Model. Through coaching, delivery insights, and continuous improvement, the role enables teams to increase flow, quality, and...

Position Title Branch Banking Leader   Location Grandville, MI 49418   Job Summary A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.  In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.   Job Responsibilities: JOB RESPONSIBILITIES     Business Performance : Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).  Actively  seek  and deliver the right client introductions to the right team  member (s) to achieve growth targets and execute successful sales  initiative .   Uses  independent judgement and discretion to make sound financial decisions....

Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview Systems Analyst – Data (Insurance Claims) ***The ideal candidate is legally authorized to work in the United States and resides within a reasonable commuting distance of Troy, Michigan, to support a hybrid schedule. *** As a Systems Analyst for Public Risk Group, you will help design, build, and maintain the data solutions that power our underwriting, operations, reporting, and analytics platforms. Working alongside experienced engineers, you will develop data pipelines, integrate...

Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview Systems Analyst – Document (Insurance) ***The ideal candidate is legally authorized to work in the United States and resides within a reasonable commuting distance of Troy, Michigan, to support a hybrid schedule. *** As a Systems Analyst for Public Risk Group, you will support the Product Management team in enhancing the Policy Administration platform and SmartCOMM document generation solution. Working alongside experienced Product Owners, business stakeholders, and technology teams,...

Summary: The   Managing   Client   Advisor   for West Michigan reports to the Vice President, Commercial Lines for West Michigan and is responsible for translating regional growth priorities into disciplined execution across an assigned team of   Client   Advisor s. This role leads day-to-day sales performance by reinforcing pipeline rigor, coaching to   client -facing behaviors, and driving accountability for new business,   client   expansion, retention, and cross-sell activity. In addition to leading a team of   Client   Advisor s, the   Managing   Client   Advisor   is expected to maintain an active presence in the market and may carry a personal book of business as determined by the needs of the region. Scope:   This role is responsible for leading the assigned sales team within West Michigan Commercial Lines, executing growth strategies established by the Vice President, Commercial Lines, and driving...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. About the Role The Senior Commissions Analyst is a subject matter expert responsible for complex payout calculations, reconciliations, and root-cause analysis across multiple plans and segments. As a key builder in the new team, this role establishes operating...

About Acrisure    A global F intech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.     Job Summary:    The Payroll Tax Manager is responsible for leading the organization's payroll tax function, ensuring compliance with federal, state, local, and Puerto Rico payroll tax regulations across more than 160...

Job Description Job Title: Finance Systems Manager Department:  Finance Systems and Automation Location: Grand Rapids, MI, Chicago IL, Naperville, IL, Schaumburg, IL Boston, MA or New York, NY About Acrisure   A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to confidently and boldly pursue their ambitions. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate products and services – and more.   In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.  Job Description...

Job Description About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing  cutting-edge  technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost  $5 billion  and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.     Job Summary   The Accounting Systems Manager   – Workday Finance   serves as a key leader in the administration, enhancement, and strategic direction of the organization's financial systems, with a...

Job Description Manager, NAI Consolidation & Reporting   About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.     Job Summary   North American Insurance (NAI) is Acrisure's largest business, representing over   $2 billion   of annual revenue across six...

About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Director, External Communications, to join our growing team. The Director, External Communications is responsible for developing and executing integrated communications strategies that strengthen Acrisure's reputation, support business...

Position Title Branch Banking Leader   Location Marquette, MI 49855   Job Summary A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.  In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.   Job Responsibilities: JOB RESPONSIBILITIES     Business Performance : Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).  Actively  seek  and deliver the right client introductions to the right team  member (s) to achieve growth targets and execute successful sales  initiative .   Uses  independent judgement and discretion to make sound financial decisions....

Position Title Branch Banking Leader   Location Clarkston, MI 48346   Job Summary A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence.  In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.   Job Responsibilities: JOB RESPONSIBILITIES     Business Performance : Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).  Actively  seek  and deliver the right client introductions to the right team  member (s) to achieve growth targets and execute successful sales  initiative .   Uses  independent judgement and discretion to make sound financial decisions....

Role Details Job Title: VP of Operations (Commercial P&C Insurance) Location: Troy, Michigan - Hybrid (3 days in-office, 2 days work-from-home) Employment Type: Full-Time Requisition Begin Date: 08/12/2026 Requisition End Date 10/12/2026 (Posting may close earlier if filled or business needs change.) Help us insure it Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Role Overview Vice President of Operations (Commercial P&C Insurance) Tokio Marine HCC – Public Risk Group, a member of the Tokio Marine family of companies, is a market leader in...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Hanover Specialty Insurance is looking for a Underwriter to join our growing team.  Position summary: Responsible for identifying, soliciting, underwriting renewal Specialty accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Hanover Specialty Insurance is looking for a Underwriter to join our growing team.  Position summary: Responsible for identifying, soliciting, underwriting renewal Specialty accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to confidently and boldly pursue their ambitions. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate products and services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: We are seeking a highly analytical, data-driven Senior Manager to join Acrisure’s growing Financial Planning & Analysis (FP&A) organization in Grand Rapids, MI, Chicago, IL, New York City or...

Department Summary Most transformation programs redesign the process and retrofit the experience. This role exists to make sure that never happens at BCBSM. This role is the experience discipline embedded inside our operational and AI transformation — ensuring that when we redesign how we work, we design it around the people it serves. This is the role for a leader who has spent their career bridging how organizations operate and how stakeholders actually experience that operation. This role has enterprise-wide accountability for experience quality across Claims, Enrollment, Billing, Prior Authorization, Appeals, and Service — the full operational lifecycle of the member relationship. This role influences work owned by multiple functions, including Business Efficiency and Continuous Improvement, Digital Strategy and Automation, Operations, IT, Analytics, AI governance and stakeholder experience teams. Serve as the embedded experience partner for enterprise process...

Shift – 6:30am-3:00pm or 7:00am-3:30pm Site/Location: Detroit, MI Status – Regular Full Time   This position performs HVACR mechanical, and facility support system installation, repair and preventive maintenance. Responsibilities include installation, fabrication, maintenance and repair of architectural, mechanical, electrical, plumbing, refrigeration systems and components. The primary purpose is to provide high-quality, cost-effective installation and repair services to all piping, plumbing, HVACR systems and miscellaneous facility support systems at company facilities. Assists leadership in the oversight of mechanical projects performed by outside contractors, Operating Engineers in HVACR maintenance and operations. Proper job performance results in the continued safe, reliable and efficient availability of all equipment and systems necessary to sustain a productive, optimal work environment at company facilities. Assumes a support role, under the direction of the team...

This role will focus primarily on technical training (Example: billing & policy operations, Claims and Underwriting) and soft skills training (sales & customer experience).   SUMMARY Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance and assists in the design and development of training programs and preparation of training materials. Conducts evaluations of training and provides follow-up training to trainees as needed. Recommends training tools and formats. Works with managers and employees to identify methods of improving employee performance. Participates in the design and development of training plans/curriculum Project manages the implementation of training from end to end working with business SME and leaders; owning full implementation of training Assesses training needs using surveys,...