2547 customer service associate jobs found

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities • Inputs and tracks into the appropriate databases. • Remain current on new marketing campaigns in order...

Company Details   Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.   Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.   The company is an equal opportunity employer.   Responsibilities We have an exciting opportunity for a Customer Service Associate  to join our Berkley One team! In this role, you will handle customer...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Customer Experience, Customer Service Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Customer Experience, Customer Service Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Customer Experience, Customer Service Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Customer Service Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Customer Experience, Customer Service Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors,...

Job Description: Pay:  Up to $20/hour Job Type:   Part-t ime If you thrive in customer service and aspire to work in the banking industry, look no further!  Our Customer Service Associates are the frontline of support and help to ensure that our customers are satisfied and receive the knowledge and understanding of the products and services we offer. Prior cash handling or customer service experience is preferred, but not required. You can make up to $20 per hour after your first 90 days! Paid time off and holidays available on your first day! Branches are open Monday - Friday and Saturday mornings. Benefits available to anyone working 20 hours or more per week! These exciting opportunities offer career growth within a full-service financial institution that has been in business for over 130 years!  In 2024, Newsweek selected Capitol Federal as one of the best places to work in America! CapFed® is an equal opportunity employer. We celebrate...

Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual Insurance. It supports us and keeps us on track as we strive to achieve our business goals. It defines how we interact with our customers, agents, and each other to deliver the kind of exceptional customer experience...

OBJECTIVE Associate P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing billing account and/or all personal lines and commercial lines of business policy information and solving problems or errors via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution and invoicing using 100-plus cash accounting reports. To preserve the Customer Service relationship, gather information and improve the process from wherever the problem originated. RESPONSIBILITIES Associate P/C Customer Service Specialist Responsibilities Develop and build knowledge of the billing and banking rules/regulations such as smart pay.   Develop...

OBJECTIVE Associate P/C Customer Service Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing billing account and/or all personal lines and commercial lines of business policy information and solving problems or errors via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution and invoicing using 100-plus cash accounting reports. To preserve the Customer Service relationship, gather information and improve the process from wherever the problem originated. RESPONSIBILITIES Associate P/C Customer Service Specialist Responsibilities Develop and build knowledge of the billing and banking rules/regulations such as smart pay.   Develop...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey. POSITION OVERVIEW: Under guidance of manager and other HR functional experts is responsible for processing and resolving standard and less complex employee & manager inquiries on a wide variety of HR policies and programs. Implement and execute day to day HR programs, policies and practices. Requires knowledge of a wide range of HR functions. This position is expected to apply the standard procedures in resolving inquiries and is expected to escalate complex issues within the HR function for resolution. This position is expected to help other team members, as time allows. Draws on competencies and policies to quickly resolve customer issues. This position uses the center’s tools and systems to appropriately...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey. POSITION OVERVIEW: Under guidance of manager and other HR functional experts is responsible for processing and resolving standard and less complex employee & manager inquiries on a wide variety of HR policies and programs. Implement and execute day to day HR programs, policies and practices. Requires knowledge of a wide range of HR functions. This position is expected to apply the standard procedures in resolving inquiries and is expected to escalate complex issues within the HR function for resolution. This position is expected to help other team members, as time allows. Draws on competencies and policies to quickly resolve customer issues. This position uses the center’s tools and systems to appropriately...

Introduction Looking to join a vibrant organization that makes a difference? At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we’ve made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions. Our customers do amazing things for the world — when we protect them, we Stand for Good . We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. What you’ll be doing: Within established binding authority, analyze insurance submissions, recognize exposures, provide coverage alternatives, offer risk management suggestions, and adequately price insurance coverage on accounts of small to medium size and low complexity...

Join one of the most dynamic teams at GEICO and help shape the future of auto insurance pricing. As a wholly owned subsidiary of Berkshire Hathaway and the third-largest auto insurer in the U.S., GEICO offers the stability and resources of a global leader with the agility of an evolving market disruptor. With over $40 billion in premiums earned in 2023, our mission is clear: deliver innovative, data-driven solutions that enhance customer value while driving profitable growth. GEICO’s State Pricing Actuary Director role is at the forefront of this mission. This is not just a numbers game—it’s a high-impact leadership opportunity to craft pricing strategies that optimize profit, market growth, and customer loyalty. You will play a pivotal role in driving competitive advantage by analyzing trends, anticipating market shifts, and collaborating with cross-functional teams to build strategies that influence the future of our business. Why This Role is Exciting: • Shape Strategy:...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Field Homeowner Adjuster (Southeast, MI) – Meemic What you will do: (Primary Duties & Responsibilities) Meemic is seeking prospective  Claim Specialist who will work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete complex coverage analysis. Ensure all possible policyholder benefits are identified. Create additional sub-claims if needed. Complete an...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Property Field Claim Specialist – Fremont Insurance What you will do: The Auto Club Group is seeking prospective  Claim Specialists  who can work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  In this position, you will have the opportunity to:  Review assigned Personal Property, Commercial Property, and Farm Property claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if needed.  Complete an investigation of the facts regarding the claim to...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. Dempsey & Siders Insurance Agency, the first insurance affiliate of American Financial Group, has been proudly providing...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Three months of annuity (or life, or retirement solutions) experience required. Variable schedule 8am-8pm Monday-Friday and can change from week to week. May be asked to work occasionally on Saturday from 9am-6pm. Compensation Grade: C3 Job Description Summary Do you love connecting and building new business relationships? If you have a natural curiosity, are excited about helping people and want to accelerate both your personal and professional growth, we want to know more about you! As a Representative, you’ll provide extraordinary care to our members,...