2761 customer service associate jobs found

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This role can be performed remotely anywhere in the US, with preference to work remotely in the Central timezone** Essential Functions: Oversees execution of Claims Help Desk and Technical Support functions, ensuring alignment with organizational goals and service excellence standards Leads workforce planning and resource allocation to optimize unit performance and responsiveness to fluctuating work volumes Drives resolution of complex and escalated technical issues, ensuring minimal disruption to end-user productivity and coordinating with cross-functional teams for timely resolution Enforces quality standards for ticket...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position is eligible to work a remote schedule from Arkansas, Missouri, or KC Metro ** Essential Functions:        Prepares and approves renewals for accounts within authority limit with a focus on long term profitability, retention and achieving branch and company pricing goals. Based on branch established guidelines, leverages negotiation skills to obtain adequate rate. Reviews account information, including coverage details, claims history, and any relevant updates or changes. Evaluates the risk profile of each account and assess its eligibility for renewal based on established underwriting guidelines.   For...

The salary range for this job posting is $61,742.00 - $110,642.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Preferred candidates will work a hybrid schedule based in our Columbus, Ohio office. However, remote candidates outside Columbus who reside in one of our payroll approved states may be considered. Candidates will have underwriting experience with Package Lines and Workers' Compensation. We may hire a senior level depending on candidate qualifications. (compensation shown is inclusive of the non-senior and senior level) This role will report to a Regional Vice President, Commercial Lines. Are you a Referral? If you...

The salary range for this job posting is $55,132.00 - $110,642.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. This is a home based role for candidates who reside in Wisconsin. This position requires travel primarily throughout Wisconsin. This position will include a company vehicle. This role will report to a Regional Vice President, Personal Lines. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest....

  If you're excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Summary: In this role you will be responsible for Investigating, evaluating and negotiating settlement of assigned Commercial Casualty Claims in accordance with best practices and to promote retention or purchase of insurance from Grange Enterprise. What You’ll Be Doing: Pursuant to line of business strategies and good faith claim settlement practices, investigates, evaluates, negotiates, and resolves (within authorized limits) assigned claims. Demonstrates technical proficiency, allowing for the handling of more complex claims with minimal supervision. Establishes and maintains positive relationships with both internal and external customers, providing excellent customer service. Assists in building business partner...

The salary range for this job posting is $55,132.00 - $110,642.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. This position will include a company vehicle. This is a home-based role for candidates who reside i n Kentucky, preferably N. KY or Lexington area. This position requires travel throughout Kentucky and Southern West Virginia. We may hire at different salary ranges depending on background and experience. This role will report to a Regional Vice President, Personal Lines. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please...

The salary range for this job posting is $97,153.00 - $155,445.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. The salary range for candidates who reside in the Pennsylvania is $105,080 - $168,129 annually + bonus + benefits The ideal candidate will be experienced underwriting package lines accounts greater than $75k, have existing PA agency relationships, and will reside in Eastern Pennsylvania. This role will require regular travel throughout Eastern Pennsylvania. We may hire at a senior level based on candidate's experience which would be on a higher salary range. The role will report to a Regional Vice President, Commercial...

The salary range for this job posting is $69,152.00 - $123,921.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Ideal candidates will reside in Illinois or neighboring states, and have underwriting experience with Package Lines and Workers' Compensation. We will also consider candidates who live in any of our listed payroll approved states that have the necessary underwriting experience. This role will underwrite accounts averaging between $35k - $75k. We may hire a senior level depending on candidate qualifications. (compensation shown is inclusive of the non-senior and senior level) This role will report to a Regional Vice...

The Supervisor of Software Engineering is responsible for delivering on the vision, strategy, and operations related to applications enabling Agent, Client, and Associate facing technologies and capabilities for SECURA Insurance. This role involves developing partnerships with business partners, understanding application and business processes, implementing and supporting production systems, managing application change & release processes, and interfacing with external service providers to ensure delivery excellence. Additionally, associate development, recognition, and performance management are key competencies required for this role. RESPONSIBILITIES: Lead a team of IT professionals in application delivery, support, and service for business departments and agencies Manage the team responsible for various applications, including those written in .Net, C#, proprietary platforms, and SQL Server. Manage the intake, analysis, resolution, and customer interaction for...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description *Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description * Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies,...

Work Location: You must reside in Dayton, OH; Toledo, OH; Columbus, OH; or, Milwaukee, WI for this role. If you're excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Summary : Successfully complete property training and investigate, evaluate, and negotiate settlement of assigned claims to promote retention or purchase of insurance from the Enterprise. What You’ll Be Doing: The following courses are to be completed during property training: Principles of Insurance, Home, and Commercial Policies, Principles of Investigation, SIU, Subrogation, Recorded Interviews, Customer Service, Negotiation Skills, Legal Concepts, Unfair Claims Settlement Practices Act, Interpreting Vendor/Expert Reports, Residential Construction Basics, Property Estimating, Claims Tools and Technology. Successful...

The salary range for this job posting is $97,153.00 - $194,990.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an immediate opening for Production Underwriter, Workers' Compensation for Georgia for accounts over $35k in premium. This is a remote position for candidates in GA who will travel throughout the state and visit agencies in order to develop new and existing relationships. A company vehicle will be provided. We may hire a senior level depending on candidate qualifications and the posting is inclusive of the non-senior and senior-level full range. The position will report to a Regional Vice President,...

The salary range for this job posting is $97,153.00 - $155,445.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Senior DevOps Engineer (DevOps III). You must reside within a two-hour driving distance to our Columbus, Ohio office for in-person work as needed for meetings and projects. Top candidates will have 5+ years of hands-on experience with AWS DevOps, Jenkins Job DSL, GitLab Pipelines, and containerization technologies (e.g., Docker). They will have played a key role on enterprise-level DevOps teams, not only driving implementation and delivery but also defining and enforcing engineering standards...