03/11/2025
Job Responsibilities and Requirements The Premium Services Manager is responsible for the overall success of the Premium Services Department by providing expertise knowledge of systems, reports, and processes. This position leads a team responsible for inforce premium billing for 28+ Regional Sales Offices (RSO), supporting premium payment application and suspense management for list bills, self-administered bills, third party administrator files, as well as custom support. The manager is responsible for supporting internal and external audits, maintaining key performance indicators (KPI), and financial reporting associated with the department. The manager is responsible for the quality of work, productivity, and service of the Premium Analysts. This position will ensure that all departmental metrics are met and maintained, in addition to collaborating directly with other teams within the organization to support enterprise projects and initiatives. Premium Services:...
Reliance Matrix
Philadelphia, PA, USA
Full Time