1105 training specialist jobs found

OBJECTIVE Claims Quality & Training Specialist Objective To serve as an expert for the Claims Division focused on claims systems, processes, file quality and training. To represent Claims on projects to ensure claim systems and processes meet business requirements. To develop, administer and perform examinations on auditable activities. To support all members of management in the effective discharge of their responsibilities by furnishing them with independent reports, analysis, appraisals, recommendations, and pertinent comments concerning the auditable activities reviewed. To monitor and report on vendor performance. To utilize analytics to measure, evaluate, and improve functions. To work with Claims division managers to develop best practices guidelines to drive quality and consistency. RESPONSIBILITIES Claims Quality & Training Specialist Responsibilities Act as a resource for work relating to the implementation...

We are seeking a Customer Experience Training Specialist who will be responsible for enhancing our team’s customer service skills, service delivery, and ensuring consistent, high-quality experience for our clients. This role will design, develop, and deploy consistent customer service processes, procedures, and systems to equip employees with the knowledge and skills needed to enhance and exceed customer expectations across Life & Health and Business Insurance Lines. Your Impact: Designs, develops, and delivers comprehensive training programs for customer service staff, team leaders, and supervisors covering new clients, products, work processes, system enhancements (including Five9), and behavioral skills through in-person, virtual, and web-based sessions. Manages and maintains the Five9 contact center system, ensuring alignment with business needs through proper configuration, user account management, and permissions. Creates, updates, and maintains training...

Position Summary:  The Training Specialist for P&C Training and Development is responsible for conducting workflows, procedures, and system training using Applied Epic and CSR24 agency management systems. This role supports new hires, existing employees, and employees from our new partner offices (newly acquired agencies), ensuring consistent adoption of agency standards, processes, and best practices. Supervisory Responsibilities:   N/A Essential Tasks Instruct new and existing employees on the proper use of Applied Epic and CSR24 agency management systems in accordance with established workflows and procedures Deliver follow-up and refresher training for existing employees Facilitate training using a variety of instructional methods, including virtual training via Zoom group sessions and one-on-one training Conduct companywide webinars and workshops Provide classroom style (in-person) training when onsite, supporting employees from newly acquired...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! What you will be doing: Develop and deliver instructor-led, virtual, and e-learning training for:   Employees (claims, underwriting, customer service, corporate functions)   Independent agencies and producers   Translate complex insurance products, underwriting guidelines, and operational requirements into clear, actionable training content.   Facilitate onboarding and role-based training for new hires and newly appointed agencies/producers.   Support training related to new products, pricing changes, system implementations, and process updates.   Design and administer agency training programs aligned with underwriting...

Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Go-To-Market Training and Event Specialist will help organize and deliver Acrisure’s Sales Training and Coaching programs. This includes managing training content, planning events, coordinating communications, and supporting internal marketing efforts. The role focuses on creating a great...

OBJECTIVE P/C Customer Service Training and Development Specialist Objective Design, deliver, evaluate, and maintain comprehensive training programs for recently hired and existing team members of the Property/Casualty (P/C) Customer Service department. Develop engaging and interactive training materials that provide consistent skills and knowledge needed to provide an extraordinary customer experience in line with the department’s vision. Continuously evaluate training programs to enhance the effectiveness of the P/C Customer Service training initiatives. RESPONSIBILITIES P/C Customer Service Training and Development Specialist Responsibilities Design and maintain dynamic P/C Customer Service department training programs, including building and maintaining curriculums and a library of learning materials needed for P/C Customer Service department training.   Collaborate with Subject Matter Experts (SMEs) and department...

About Auris   Auris  is   the payroll and HR partner built for small and medium-sized   business   who   can’t   afford to get it wrong. Trusted by over 50,000   business   nationwide, Auris pairs easy-to-use   technology with   with   real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business.   Acquired   by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.   Position Summary   The   Training Enablement   Specialist   is responsible for   designing, developing, and   maintaining   engaging learning materials that support organizational training initiatives. This role ensures that content is   accurate , accessible, and aligned with business   objectives ,   leveraging   best practices in instructional design and...

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Role Summary Kickstart your career in Claims with our U-Excel comprehensive Claims Specialist training program. Join our team to learn how to review, analyze, and process claims with accuracy and compassion. You’ll...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

A company built to serve you. It's your career, Shelter it! Data Engineering & Operations Specialist $101,504 – 125,868 / year minimum starting pay Job Level: Individual Contributor Location: Columbia, Missouri (On-site, Full-Time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in computer science, information systems, or a...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. In the Specialty Equipment Division, we help businesses stay in business when unexpected equipment issues arise. Our team blends innovative technology with service excellence to deliver embedded insurance solutions that make purchasing and financing equipment fast, simple, and...

Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...

Description Liberty Mutual has an immediate opening for a Complex Claims Specialist to join our Miscellaneous Medical Facilities Unit. This is a high‑visibility, hands‑on role for an experienced professional‑liability claims handler with deep Miscellaneous Medical Facilities (MMF) Professional Liability expertise. With minimal supervision, the Complex Claims Specialist will manage a book of specialty MMF Professional Liability Claims through the entire lifecycle, applying advanced coverage interpretation, clinical issue spotting, complex litigation management and prudent reserving to resolve high‑exposure matters economically and defensibly.   Why this role matters Lead ownership of complex facility professional liability claims (nursing homes, assisted living, hospice, home health, ancillary providers). Opportunity to shape claim strategy on high‑severity matters, coordinate clinical/expert resources, and act as an internal subject‑matter resource...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Claim Specialist – Bodily Injury – The Auto Club Group Reports to: APD Claim Manager I What you will do: (Primary Duties & Responsibilities) ACG is seeking a prospective  Claim Specialist to work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims In this position, you will: Handle highly complex new and reassigned auto and homeowner bodily injury...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Description (Post for all College Intern Positions) Learn about the Auto Club Group and assigned business line products and services by receiving training through corporate education and/or on-the-job training.  Assignments are based on business line needs, but should encompass professional level work that may include: gathering information, providing analysis and drawing conclusions and/or developing recommendations, conducting department business/system audits, developing reports, performing mathematical calculations for various transactions, selling and servicing of various ACG/affiliated products, etc. Program Components: Must be available during the entire internship period as determined by department Project-focused, with specific group...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Territory Relationship Specialist will support the P&C Personal Lines Distribution team, providing solutions to agency partners from inbound inquiries and identifying opportunities to help improve their production and profitability. This role is an ideal development opportunity for individuals targeting a career path into Territory Management.  This is a Remote / Work-From-Home (WFH) position, with a preference for the selected individual to be...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Personal Lines Solutions is looking for an experienced requirements analyst to join its Underwriting team, where you will be a key part in helping to deliver projects directly impacting Nationwide's PL profitability goals. Applicants should be able to demonstrate the following: 5+ years experience eliciting, writing, and managing requirements in an agile environment Experience with translating business requirements into technical (functional and nonfunctional) requirements Experience in...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Underwriting Middle Market - Commercial Lines (Agribusiness) can work in a hybrid environment in the Des Moines IA office or remotely if outside that area. Agribusiness, farm and/or middle market commercial lines underwriting experience is needed for this position. #LI-TH1 Job Description Summary Success on our team requires a blend of customer service skill and analytical prowess. There’s no shying away from challenges here. Each account...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Overview: As a Project Management  Specialist, Actuarial Pricing Analytics, you will coordinate and drive execution of actuarial pricing and analytics projects across Commercial Lines teams. You will work closely with Underwriting, Pricing, Data Science, Data Engineering, Technology, Finance, and Operations to ensure projects are effectively scoped, planned, communicated, and delivered. You will also help project teams and leadership follow a clear and consistent project structure by reinforcing established frameworks, clarifying expectations, and ensuring alignment throughout the pricing model...