07/18/2026
Note: This is an in-office role in our Arlington, VA office THE ROLE Facilities Services Support Provide first line support and guidance for all Facilities Services processes, systems and tools - escalate issues in a timely manner and follow up/track to ensure issues are resolved appropriately Also assists with ad-hoc requests for other Metro DC Market offices Monitor the local Facilities Services mailbox and Service Central queue, responding promptly to inquiries Ensure compliance with Soft Services Standard Operating Procedures and IT Smart Hands Standard Operating Procedures Assist with basic, first-level IT “smart hands” support (e.g., general troubleshooting) Help to maintain the overall cleanliness working order and organization of the office space Assist with checking and coding of vendor invoices; monitor vendor performance Oversite of Facilities related procurement for the Metro DC Market offices, utilizing company...
WTW
Arlington, VA
Full Time
