10 intern jobs found in Edmeston, NY

The Agency Service Specialist (Hybrid) will provide onboarding, training, service, and support on company automation and technological to agents. They will assist with identifying and recommending improvements to technology and established procedures for educating customers and business partners. In addition, the chosen candidate will support corporate projects and initiatives throughout the organization with an ease of doing business objective. Duties & Responsibilities: Support agents with training, quoting, and minor computer issues either virtually or in person. Collaborate with agents, vendors, and IT staff regarding automation and technology offerings to enhance and improve the ease of doing business with NYCM.  Provide research support, project testing, and audit assistance for corporate and divisional projects and initiatives involving automation and technology offerings.  Contribute to the development of team divisional business strategy. Document all...

The Software Developer is responsible for developing, coding and testing programming tasks assigned by senior staff members. This individual will perform a variety of programming assignments requiring knowledge of established development procedures and data processing requirements. Duties & Responsibilities:  Create and modify software to implement business processes. Code, test and debug software utilizing the appropriate hardware, database and programming methods. Refine data and format final product. Test and develop programming modifications. Write and maintain programs as specified in programming requests following established company standards and procedures.  Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part. Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor....

The Marketing Representative (Hybrid) will work closely with marketing managers and sales team to promote lead generation and create upsell opportunities. They will assist agents with growth through promotion of company products and services. In addition to looking ahead to anticipate and help identify the kind of new products required in a changing personal and commercial environment. This position will fulfill a Marketing Representative role covering the areas of Delaware, Broome, Chenango, Otsego and Madison counties and surrounding areas as needed.  Duties & Responsibilities: Develop robust knowledge of all product lines and services. Execute marketing strategies. Engage in daily agency interactions either in person or virtually. Proficiently communicate underwriting processes, company growth/sales initiatives, pricing goals and rate changes, and products. Create customized agency growth plans. Report weekly/monthly on the status of field marketing...

The Customer Experience Analyst is responsible for analyzing internal and external customer data. The CX Analyst will support and assist management and the division through gathering key data elements and assist with research and planning. Responsibilities: Compile and prepare key data elements including Effort Score, NPS, aNPS, CSAT, tone, and operational metrics relative to process and product. Collaborate with management to develop and propose business solutions to identify opportunities. Gather data and support benchmarking, Key Performance Indicators (KPI's) and business plans research initiatives. Assist project team in ROI and value proposition data analysis. Monitor and maintain surveys and dashboards. Support survey execution through call lists and survey creation and management. Provide data context explanations. Assist in data query and gathering through existing queries.  Update operations procedures. Update data dictionaries relative to...

Workflow assists in the analysis of workflow efficiencies for the underwriting department. Duties & Responsibilities: Assist in compiling and preparing reports, graphs and charts that measure and illustrate work flow trends and key performance indicators. Retrieve data from various internal and external sources and verify accuracy in preparation for analysis. Run daily workflow counts. Monthly rules audit of all automatic transactions. Monitor queues for error and functionality. Run reports for underwriting including loss reports, coupler, and quality assurance. Assist in workflow program audits. DMV reporting and monitoring. Assist in the analysis of identifying best practices creating efficiency opportunities. Run reports of other divisions requesting underwriting data. Write workflow program request. Create and preform presentations to underwriting on workflow results. Assist with divisional priorities. Assist in the maintenance of...

The Agency Relations Supervisor (Hybrid) leads and supports a team of Marketing Representatives to ensure consistent execution of distribution objectives within assigned territories. This role is responsible for supervising daily operations, reinforcing performance standards, coaching representatives, and ensuring agency activity aligns with established growth and profitability goals. The Supervisor focuses on team performance, territory execution, and agency engagement while supporting divisional leadership through reporting, field oversight, and operational consistency. Duties & Responsibilities: Lead and oversee daily activities of assigned personnel, including work assignment, workload management, quality review, coaching, mentoring, performance management and documentation, recruiting participation, onboarding coordination, scheduling, and timekeeping approval. Ensure implementation of established distribution plans within assigned territories. Oversee agency...

The Competitive Analyst (Hybrid) will be responsible for planning, designing, programming, and the maintenance of competitive market analysis (CMA). In addition to collaborating with line of business (LOB) colleagues, as well as partners across the organization, to provide in-depth insight into the competitive market regarding pricing, product, financial, and strategy elements, and support cross-divisional objectives with tailored competitive insight and discoveries. Duties & Responsibilities: Research, develop, and program rating engines and tier algorithms across multiple carriers in programs such as SAS and Radar. Collaborate with team members and divisional partners in a data gathering capacity to retrieve, structure, and cleanse internal and external data for competitive analysis. Run, modify, and customize existing database queries and programs against multiple data sources with various applications including Business Objects, Crystal Reports, SAS, Radar, and...

The Talent Acquisition Business Unit Manager provides leadership in the areas of recruiting and onboarding. They are responsible for the daily operations of the recruiting business unit, including creating and maintaining consistent and fair policies and procedures for each area under their leadership. The Talent Acquisition Business Unit Manager will work with the HR team to ensure compensation and benefit offerings are competitive so NYCM is able to attract talent. The Talent Acquisition Business Unit Manager provides tactical leadership to the applicable Business Unit within the People Development Division, exhibiting high level leadership skills as outlined in the NYCM Leadership Success Profile (LSP).  The incumbent is responsible for the daily operations of the Business Unit and assists the Division Manager in defining the direction of the activities within the Business Unit.  Must demonstrate expert knowledge of the positions within the Division and is ultimately...

The Data Engineer (Hybrid) is responsible for transforming data into a format that can be easily analyzed through the design and implementation of methods to improve data reliability and quality. They will combine raw information from various sources to create consistent and machine-readable formats. In addition to develop, maintain, and test infrastructures for data generation, extraction, and transformation for predictive modeling. Duties & Responsibilities: Build the infrastructure required for optimal extraction and transformation from a wide variety of data sources. Build and optimize ‘big data’ pipelines, architectures, and datasets to be used across the organization. Understand and translate complex business priorities into clearly defined technical/data specifications for implementation. Support other team members on data initiatives and ensure optimal data delivery architecture consistency throughout ongoing projects. Identify, design, and implement...

The Product Analyst (Hybrid) in Product Management will work with team members to provide greater visibility into product level performance through business performance analysis with a focus on growth, profitability and general key performance indicators. The Product Analyst will work within the team to identify opportunities, build efficiencies for pulling and presenting data, research new product offerings and support the development of rate filings. Duties & Responsibilities: Work with line of business team in the development, maintenance and enhancement of a given product line. Support various divisions as needed on product line initiatives. Work with team members in a data gathering capacity to retrieve data from various internal and external sources in preparation for complex analyses.  Run, modify and customize existing database queries against multiple data sources with various applications including Business Objects, Crystal Report and SAS.  Building...